Techwidget Avis 

Complete scam over glasses, absolute rubbish. Criminals.

STAY WELL CLEAR OF THIS COMPANY
Ordered a Portable inside TV Antenna, played the order and paid for it, delivery was about 2 weeks from order date.
Tried the product and it did not work, so I contacted customer service by email to request a refund and an address to return the item to.
A reply came back saying they were sorry and offered me 20% discount off the price and to keep the product, WHY WOULD I WANT TO PAY FOR A PRODUCT THAT DOES WORK.
I then asked again for the details to send the item back to receive a 2nd email to say they would offer me 30% discount, I am not sure if customer service can understand what my email said.
I them sent a 3rd email chasing a reply, to be told I can send it back but no return address given.
A 4th email was sent to ask for the same details to be sent an email finally with how to send it back with a return label as an attachment that was totally useless.
I then sent a 5th email asking again for these details to final get a reply from someone that actually understood what I wanted.
This company then had the bare face cheek to deduct £5 from my refund amount for admin, what admin, I have had to chase you 5 times.
I then decided to send a further email to register my dissatisfaction with the whole process and customer service team who just keep saying that’s all we can do.
I asked for details of a customer service managers details to be told they do not deal with complaints, what do they do then??
This has to be the worse company I have ever dealt with and if I could award them a -5 stars I would
Please be warned !!

Hello, further to your reply, my order number is #PRE1665025-1
Thanks

So the saga continues, this company sends you a standard reply to your review/compliant says that the wonderful support team will contact you and can you send them your order number, just to let you know you send this and nothing happens

Complete silence or they have so many complaints they cannot deal with the amount, can you imagine working for this company, you would always be de motivated

Not sure if anyone else has had a reply???!!!!

I bought a vagus x stimulator & it doesn’t work…
I have tried all their email address… help centres… resolution centre … nothing can be passed on…
I have spent $260 for nothing but a whole lot of stress
This has been the worst experience ever…
My order No is 1618656

My elderley parent ordered glasses and cancelled but they gave still taken the money from her bank account 😡

I ordered a pair of chrystall blue glasses the type that they were advertising as you won't need your own prescription glasses anymore because these glasses adapt to distance and reading within a second. I have to admit there glasses looked very smart on there advert. But what arrived through my letterbox was unbelievable. They had actually sent me a small pair of plastic glasses and they even had plastic lenses. I paid nearly £52 for a bit plastic it's an absolute joke and I will not rest until I receive a full refund.. my order number is.. pre1662860-1 a full refund would be nice then I will send your plastic glasses back thanks

Tried to cancel my order within 10 minutes and was basically told. Unlucky. Let's see if the product arrives. Will keep you informed

SCAMMERS UNDER THE RADAR. GIVE YOU AN INFERIOR PRODUCT THEN OFFER YOU A DISCOUNT. IF YOU REFUSE THE OFFER THEY OFFER YOU A BETTER ONE. (GO FOR THAT OPTION ITS THE BEST YOU'LL GET). MAKES YOU FOOT THE BILL FOR RETURNS. PROBABLY REJECT IT COS OF THE POOR PACKAGING THEY SENT IT IN. ITS AGAINST GERMAN LAW BUT THEY DONT GIVE A SHIT AND THE BANKS DONT RECONISE A PROBLEM ...WELL DONE AHMED.

PLEASE PLEASE AVOID this scamming company. I ordered a teeth whitening kit 4 days ago but became suspicious with the email confirmation. I have just checked their website and my anti-virus blocked it stating the website URL is a fake shop/an e-shop scam where attackers create fake online e-shops to trick you into making a purchase. I have instructed my bank to issue a refund which they have done. If you suspect anything get in touch with your bank ASAP. Please be careful and protect your finances and identity.

I went to a comparison site to check for ecommendations on WiFi extender, which had a link that took me directly to this company. Think link opened and put the extender in my basket. At that point i wasnt overly concerned and completed my details but did not agree to buy or press anything that would alliw that. Without me doing anything further it charged me for the extender, VAT (which wasn't correct) and a handling and shipping fee. It almost doubled in price. I had a hunch something was wrong. As I hadn't 'agreed to buy' I went on immediately to try and cancel and guess what?! No option to cancel! I knew immediately it was a scam and contacted my bank, which I'm still waiting for a call back from. I just know that if I ever receive this, it won't obviously work going by these reviews. Please avoid buying from this company as they truly seem dodgy! I have no contact details and so am unable to contact the company to cancel, any true and legal company always has a cancellation and refund policy along with a distance selling policy. I can't find any of these. You'd think being qualified in consumer law, with years of experience I'd be void of this carry on!!

Following their reply on here, I contacted them as requested. I've received a really dodgy automated reply from yet another company linked to them. Called: labelproducts.zendesk.com. third so far!
Watch this space. If there's anything further it will update here.

I bought two Wifi Extenders from this company, and they did not work. One rattled when shaken. They were recommended by a review as "the best" and very easy to install and use. I am not sure that the devices I received were the ones recommended by the review as therewas no recognisable name on the devices. Could not get either one to work. The company tried very hard to help me, but eventually could not get them to work. They offered a "full refund". But then they offered a 20% discount if I kept them, which i refused and so they offered a 30% discount. I wanted a full refund as what is point of a refund if devices do not work ? Also, be WARNED, they do not refund the postage they paid to send the items to me, would not refund my cost of postage to them, and also charged a £5 "Re-stocking Fee". Not really a full refund ! I was concerned that they also used the name "Label Products" in emails, whilst the credit card bill uses "Techwidget". They are a confusing company to deal with. Beware.
On 24th February I did recieve a further refund from Tech Widget to pay for the outward posting and Restocking fee.

Ordered 3 "CoolJet Fans" and was clearly provided with an inferior product and not what was advertised.

I am hesitant to even contact TechWidget given the terrible reviews and no doubt will be a waste of time.

It looks like us Aussie’s are targeted again!
This company appears to be a total Scam. I ordered two 4K Sports HD DV camera units which arrived on Monday 2nd February, they were ordered on 24th January which I consider a good turnaround time. The web site (consumerexpertsaustralia.com) by its description I assumed it was an Australian site with validate information. What a mistake! The claims stated on this page are false and misleading throughout and I believe that it breaches the ACCC guidelines without question.
The product delivered was advertised as being 50% off. Therefore the original list price was $239.00. The cameras could be suitable for children if handled appropriately and not compared to a Go Pro unit. (Which was rated at second place in the review on website)
The day of delivery I viewed the product and deemed that this product was not fit for purpose, so initiated a refund request in conjunction with their 30 day return policy according to their website. The response was sent to techwidget support three days ago, requesting a return address for the products to be returned. No correspondence has been received to date. (Including checking Spam emails as is the normal response in most disputes read on your platform)
The invoice received for the initial purchase was from ihealthpro.com.
As both companies have the same contact phone number in AU I can only confirm it’s the same company, although the number rings out after dialing.
Be very careful and weary purchasing from these sites, as they cannot be validated as a trusted source.
I will update any progress I receive moving forward.

Received a response today.
From billing services zendesk

Dear Graeme,

Thank you for reaching out. My name is Levi, and I appreciate you taking the time to share your experience with us.

I’m truly sorry to hear that the product did not meet your expectations. That is certainly not the experience we want for you, and I understand how frustrating this situation must feel.

As a gesture of goodwill, we would like to offer you a 30% discount on your order if you decide to keep the item. We hope this helps make things right and reflects our commitment to your satisfaction.

Please let me know if you would like to accept this offer, and I will arrange the adjustment right away. If you have any questions or need further assistance, I’m here to help.

Best regards,
Levi

My reply below!

Levi, thank you for your reply.
As listed in my post the product is not fit for purpose and don’t wish to accept your offer. With your 30 day guarantee and terms and conditions, all I require is a return address in Australia as the product was shipped from Australia on the site.
Can you please forward me the return address details I requested in my original email, so I can return the products as soon as possible for a full refund less p&p costs as per your T&C’s.
I thank you in advance for your reply.

Stay tuned for any updated progress.

Received a response that they would reach to me directly with a return address two days ago. Still waiting for the email to be delivered.

Finally I have been credited to my account.
Had two offers made one 30% off original price and second 50% off original price, both declined.
On final offer to refund I was told to keep the cameras. I will donate to local opportunity outlet in my area to go to a needy family.
Should have not got to this stage with their warranty claims.
Glad it’s resolved.
I will never use this platform again.
I thank Trustpilot for providing this service. Next time I will review prospective sites prior to committing.

I would give them zero stars if I could. DO NOT ORDER FROM THEM. Firstly, they added £9 deliver and before I could confirm the order it had already gone through. It took ten days to arrive via Royal Mail - is that really £9??? Then when the wifi extender did arrive it wasnt what I had ordered. Wasn't even the same brand and had two antenna instead of four. I emailed them and asked why they had charged me £50 for something that cost £16?? I was told I had to pay to send it back. Then I got offered 20% if I tried the extender. I agreed to try it and they sent instructions. Like other reviews the thing worked for 1 minute and then I could not connect after that. I tried everything. Ive written 4 emails asking for my money back and a return label. Each email they asked for me to accept a 30% refund and to keep the product. Why would I want to do that? The product is junk, not what I ordered and doesn't work. They eventually agree for me to return but I want £39.99 and the £9 delivery sent back to me. Now I have to pay to return it. Why? I have had to threaten Sale of Goods Act and Trading Standards. How can a company take money, send a completely different product and still be trading. DO NoT USE THEM.

How do we get this site shut down? I will be contacting the trading standards advice line tomorrow.

Scam..
I regret not reading the reviews beforehand. I ordered the Freshia Air Purifier but received a counterfeit product from an unknown brand that appeared to be poorly made. I requested a refund, I was informed that only 50% of the amount will be reimbursed.

Purchase wifi extender.
P
Terrible product. Definitely not plug & play. Connect to wifi for extender connection ok for 5 minutes the drops out and reverts to Telstra wifi .mot as advertised technology the worst product I have ever purchased.
Offered me 20 percent refund & can keep product I will not keep product as it does not work. Customer service phone no Australian will not answer. Dodgy company.
Stay away from them

Note: This is an edited review; I include my original pre-support review at the end for historicity.

tl;dr: I eventually received a full refund (minus shipping costs and AUD 5 handling fee, which was acceptable). I am satisfied with this outcome.

I ordered OsseoWave headphones from the OsseoWave website; this used Techwidget for fulfilment. To say I was disappointed with the received product would be an understatement. What was sent was cheap K08 headphones easily available for around AUD 27, not fitting at all the AUD 200 price point of OsseoWave.

The product itself also appeared to be different from that displayed on the OsseoWave website, although since that has now been changed to a new model this is hard to prove. In any case, I regard OsseoWave as a complete scam.

I don't know the connection between Techwidget and OsseoWave; I feel it speaks poorly of Techwidget to be carrying such shoddy products at an outrageous price, but at the same time I don't know how much time they have to evaluate the things they carry. *shrugs*

It is also not entirely clear which company I was interacting with -- if they are even distinct entities -- during the support process. Ultimately, after a series of offers of a partial refund (20%, 30%, 50%) I was offered a full refund minus AUD 5 handling fee (and shipping costs, which is fair enough). I was not required to return the product. I have raised the review from 1 star to 2 stars as a consequence, and changed the title to be less inflammatory to Techwidget specifically.

Original review text below (with subject line "Flat-out fraud"):

Ordered OsseoWave headphones and apparently Techwidget was chosen to fulfil the order. It sent inferior products that were not OsseoWave (Amazon says the brand is Li Hong Yuan) and I was unable to get working. As I write this, they still have a webpage up claiming to sell OsseoWave headphones but with a picture of the Li Hong Yuan ones.

Cannot see this as a good faith error; strongly recommended to avoid this site.

Techwidget supplied a Wi-Fi booster. The instructions did not match the product, the product did not work, nor did the replacement.
They added postage (about £10) after I provided my credit card details. Asking for a refund, they simply ask for feedback, and information I've already sent.
Dreadful company, it's now with my Credit Card company!!

Eine aufdringliche Verkaufsplattform, die massenweise Spammails über Dritte versendet.

I purchased 2 x Pestwave Repellent (plug in type). My cockroach problem has increased 10 fold since I installed the units 1 week ago. To say it doesn't work is an understatement, but they have attracted more pests than ever. I can't recommend any improvements to this product other than remove it from the marketplace and stop taking peoples money.

Took a month to deliver, no reply to emails!