Temppro Avis 

170
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been using the Temp. Pro Sensor to monitor humidity condition in my cabinet. I found it easy to setup and install. The remote monitor feature is excellent and very useful, with being extremel... Voir plus

Noté 3 sur 5 étoiles

I m giving 3 star and the main reason for this is that company brags about long 650ft range (which are ideal lab theoretical conditions for Bluetooth 5.0+ ), but in fact it does suck and can't even ge... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

100% recommend this vendor!!! I bought a thermometer to have both indoor and outdoor temperature. Purchased via Amazon. Unfortunately upon receiving the item, it had a defect and... Voir plus

Noté 5 sur 5 étoiles

WHAT a difference. This has made to my cooking. only received it yesterday, and cooked a whole roast chicken. couldn't believe how perfectly done it was by reaching a core set point temp. absolutely... Voir plus


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4,3

Excellent

TrustScore 4.5 sur 5

170 avis

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4,3

Tous les avis

(170)

39 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

The white probe will not hold a charge

The white probe will not hold a charge. Just got these this week. Had both fully charged and put both into a turkey I was about to smoke. White died immediately. Black did it's job. Had a thermo dot inserted just beside black and temps were no where close. 10 degree fluctuations. Also had another probe from my flameboss and temps weren't the same. Also used my thermopop and again different temps. Now I'm not sure what is correct temps.
But white probe is definitely done. Charged it multiple times tonight and after a couple minutes it dies

1 janvier 2025
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Réponse de Temppro

We are sorry to hear about this experience, we would like to resolve this with troubleshooting or a replacement if necessary as you have a 3 year warranty on this device. Please contact us at service@buythermopro.com.

Noté 3 sur 5 étoiles

ThermoPro TP357 - poor Bluetooth connection

ThermoPro TP357 Room Thermometer Indoor Bluetooth Hygrometer. The problem for me is the distance your device can be to communicate with TP357 is substantially less than was quoted (80m with no obstruction). It seems a sheet of glass or wooden door is sufficient for there not to be any connection. If you can get your device to talk it is good. Had hoped I could lie in bed and check out the monitors in other rooms in the house. Unfortunately I found very few locations where a connection reliably occurred. Bit of a nuisance having to get up and go and look to check what the Temperature and humidity is. Rather defeats the purpose of the TP357

3 décembre 2024
Avis spontané
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Réponse de Temppro

Sorry to hear this, obstructions will drastically affect the range especially if there is concrete, walls, trees, brick, etc. in between. If you have any questions or concerns, please contact us at service@buythermopro.com.

Noté 5 sur 5 étoiles

No show; no problem

I live in an apartment complex in which the ranges are refurbished and incredibly old. The ovens have no temperature controls that show the temperature. This remote probe has been a needed and powerful addition to my kitchen

11 décembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Hopeful buyer

I placed my order November 24 and paid for next day delivery. It is now December 9th and still do not have it. On a good note they did refund the next day delivery charge but I really would like to have my product.

25 novembre 2024
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Réponse de Temppro

We are incredibly sorry for the delay in shipment, we sent you an email in regards to this shipment.

Noté 5 sur 5 étoiles

I absolutely love this ThermaPro…

I absolutely love this ThermaPro cooking thermometer! I enjoy eating turkey and chicken breast now that with the help of this gadget I am no longer overcooking the meat! The design and simple functionality of the ThermoPro thermometer is the reason I’m giving it 5 stars! I recommend this product!

28 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great product! Amazing company!

My smoker has two hard wired probes, but I wanted to monitor the internal meat temperature, without having to constantly go outside and open the smoker, losing heat each time. I’ve had my TempSpike for nearly 18 months, it seems very accurate. It was very easy to synchronize to my cellphone. The last 2 times smoking briskets, the probe lost power about 2 1/2 hours into the process. The most recent brisket took 13 hours to reach the desired temperature.
I contacted customer service and explained the situation. The representative confirmed my Amazon order number, and told me a new replacement would arrive within 8-10 days. I was very surprised that after I had used my TempSpike for well over a year, the company was sending me a brand new TempSpike. One week later, I received the replacement!
I really like this product, and I am very happy with the company’s customer service!

24 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent delivery

Haven't used the product yet. But VERY happy with the delivery service!! They allowed me ro track the package, noticed me immediately, & even arrived earlier then they estimated! 👍👍

25 novembre 2024
Noté 1 sur 5 étoiles

Delivered to billing address not…

Delivered to billing address not shipping address. Billing address does not accept packages, so the unit was returned to the sender.

Update 12.02.24: I have written the company and received a “no one is in the office” response (thanksgiving?). Then the company responds to this review but doesn't write back. I think some customer service systems down there still need working out.

24 novembre 2024
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Réponse de Temppro

We are incredibly sorry to hear about this, please contact us at service@buythermopro.com with your order information and we will resolve this for you.

Noté 5 sur 5 étoiles

ThermoPro - Love the Temp Spikes

ThermoPro is fantastic! I especially have enjoyed my 3 Temp spikes - 1 single and 1 double. They all work well together and make cooking by temp so much easier. Recently, I bought their new Temp Spikes and gave my other to my son. The new one is even slimmer and works very well.
I have one of the fold out thermometers but been thinking about getting the ThermoPro Lightning - I haven't pulled the trigger on that one yet but it looks great.
I spent a lot of time in the military calibrating and repairing temperature devices so I am familiar with how they should work. ThermoPro really comes through!

29 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Unable to process orders

Tried to place an online order on the Thermopro website, the website failed. Called customer service and they were closed. Tried their AI support and that was a regrettable experience. Tried to order again in four days and the order wouldn’t process. Called support and was told the site didn’t work. When I asked why the site isn’t disabled when it is unable to process orders and was met with derision. Do waste your time with ThermoPro

7 novembre 2024
Avis spontané
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Réponse de Temppro

We are incredibly sorry to hear about this experience. We have been in the process of migrating our website server and in doing so have had issues with placing orders on our website. We would like to make this right for you, please contact me at mark@itronicsglobal.com for more information on how we can resolve this for you.

Noté 5 sur 5 étoiles

I got the dual probe meat thermometer…

I got the dual probe meat thermometer at depot. Super great price point. Got it home, installed battery, and went to put battery cover on and it fell off. Door was warped for whatever reason so I scanned the QR code on package and it brought me to there site with an easy txt message option for help. I txt the number with my info and picture of receipt, a the problem that I had with the battery door cover. I received a txt rite back that informed me a support ticket was generated and I will receive a response and solution within 24 hours. Not a problem. The next day far earlier then 24hrs I receive a txt message that states, we have processed your order and have sent out a new unit free of charge. That was super easy and convenient. I know Shh. it happens so wasn’t a big deal. 2 days later I had another unit at my doorstep. They work very well and the new upgraded probes are great. Couldn’t have asked for a better customer service experience that was super fast. Good job Thermpro keep it up. Great quality and affordable if you’re in the market I highly recommend.

4 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

ThermoPro products/customer service outstanding

ThermoPro products are outstanding. I own 3 Lighting Thermometers and 2 of the Twin TempSpike wireless probes. By far these are the best I have ever used, but what sets ThermoPro above others is their customer support. I have had a few situations where the thermometers were not functioning properly, and both cases we solved by simply sending an email with description of the issue and some pictures. The day after I was notified that a replacement unit was on its way...outstanding support. Customer for life.

2 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

These folks are very helpful

I dropped my transmitter and it was inoperable. I called to see if I could buy another. I talked to Corey he was very accommodating. He took my information and said he would send out another at no charge . This has to be a really good company to have such a person . I was Very surprised at the out come as the transmitter was not under warranty that I know of . I asked. How long it would last he said he just had a customer that replaced a probe his unit was purchased in 2016. I like there products . Their customer service is awesome .

29 septembre 2024
Avis spontané

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