Temppro Avis 

This Customer Service is outstanding. No run-around at all. Once I provided the data they requested, seems like I had a new Twin Spike to use immediately. Only delay was the rapid charging of the unit!

Had an issue with a meat thermometer and ThermalPro sent a replacement right away!

Had an accuracy issue with one of the meat probes 6 months after purchase. When I called ThermoPro support, they just sent a whole new item with both probes overnight, no hassles, no pushback, just friendly service above and beyond expectations.

Excellent customer service. I've had the thermopro for 9 months and it's great to use. I had a problem recently with one of the probes not pairing and after trying some troubleshooting tips that didn't resolve the issue, thermopro sent me an entirely new device.

Very quick and responsive! It is rare these days that customer service is this good! Thank you

He was awesome to talk to. Very helpful and we talked about other things than than just the product. Very very happy

Had a shipping issue. The package was mangled upon delivery, customer service had sent me the missing piece within 24 hours. Great customer service and products.

Quick response but I am still unaware of the resolution

My ThermoPro TP829 Wireless Meat Thermometer has been a great product for over a year with no issues until I believe I ruined 2 of the 4 probs. I emailed them with the issue that I may have defected my probs washing them as they stopped reading. Not only did I get a fast response, but I am also very pleased that the company sticks by their product and are sending me a replacement. I was assisted fast and professionally and for not being a recent purchase I was grateful the company was so helpful. I will be looking to purchase their products again in the future. Would like to try the ThermoPro twin Bluetooth wireless TempSpike TP962. Thank You

I have purchased several Thermopro thermometers over the years without any failures. My most recent purchase was twin Tempspike set. It worked great for 8 months of frequent use until the one of the two probes quit working. I notified the company, attached my receipt and received a replacement in less than a week. Just another great example of why I buy and support Thermopro.

Amazing customer service Thank you so much :)

Great price for a great product, super fast shipping for a well-packed box.

I had a problem with one of my probes, it was no longer charging and the box could no longer find it.
So I contacted ThermoPro by email and 5 days later I received at home, not just 1 probe but a complete kit.

I am extremely satisfied with ThermoPro's after-sales service, I highly recommend their product.

Looking for help resolving a charging issue, Shan Scot identified the issue and sent a replacement. That was yesterday. The replacement showed up today. My head is still spinning. Certainly not used to customer service like this. She is professional, efficient, and friendly. Any product is only as good as its support. Yours is excellent. Thank you.

I bought an indoor/outdoor thermometer which arrived with a strange intermittent fault. I contacted ThermoPro and they sent a replacement straight away. Very satisfied!

MOST EXCELLENT CUSTOMER SERVICE! A broken TempSpike(under warranty) was replaced and on my doorstep within 24 hours!! Highly recommend ThermoPro for all your temperature reading/detection needs!!!

Had a question regarding thermometer unexpected behavior during long cooks, asked for help and was offered a replacement which has been sent next day and arrived in 3. Speedy and efficient solution with no hassle, excellent communication along the way.

The person I talked to on the phone was helpful and polite however I have been waiting for a warranty replacement since before July 4th! I still do not know when it will ship! I offered to pay the difference so that a probe that was in stock could be sent but was told that would not be possible. This is the 3rd time I have had a thermo pro product fail! I like your products but my loyalty is being stressed by this experience!