Terraenergy Avis 

Terra tells you everything you want to hear but when it comes time to business, they don’t take the time to work with you as a customer or prospective customer. They will speak derogatory about your actions and make you conform to their expectations with ZERO flexibility. Imagine being an ACTUAL customer in an executed contract that locks your soul into them.
Do yourself a favor and venture far away from them and their leadership behind the scenes. They are shady, unaccommodating and have zero care in the world what your perspective is. They want to lock you into a contract and get your money and with a promise of stellar service BUT can’t even provide adequate customer service BEFORE providing your energy!!! JUST RUN THE OTHER WAY!!

This company advertises a solar subscription that includes a whole home backup battery. It was originally based out of Miami Florida and now is conducting installations in Houston, Texas. I went through the sales process, signed a contract in May, they got all the permits needed, scheduled an install for late July, and they delivered the panels and batteries. Then they called me and CANCELLED the project the same day as the delivery of the materials. They came and picked up everything the next day. Their excuse #1, they could not access the roof safely. Rebuttal: they could have easily and safely ​put the panels on my roof with a scissor lift. Excuse #2, I have a gas meter. ​They already knew this and safety guidelines for the batteries say to place them at least 3 feet apart. There is obviously another reason for them to cancel. The had already spent time, received all the permits from the city, and delivered the materials. To cancel cost them money. I was out a year of my time through the whole process. They would not provide any true reason to cancel. This makes them a dishonest company and I urge you to not do business with them.