This lock was out of stock on many other sites so I was extremely pleased to find it was available at TFS. In addition their price was extremely competitive. Although I only selected the standard deli... Voir plus
L'entreprise a répondu
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This lock was out of stock on many other sites so I was extremely pleased to find it was available at TFS. In addition their price was extremely competitive. Although I only selected the standard deli... Voir plus
L'entreprise a répondu
Have used this company before and found them extremely efficient. On this occasion the delivery was unfortunately late, due I was told to hold ups on a motorway. However when the driver arrived he was... Voir plus
L'entreprise a répondu
Really pleased with TFS today. My disabled mother now has accessible emersion heater controls downstairs. She is delighted. TFS were polite and friendly, easy to contact, and did an excellent job. No... Voir plus
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Another fantastic 5-star review for Matt! His service is truly outstanding. I often reach out with little to no knowledge of the products—just a few photos from the team—and Matt immediately knows e... Voir plus
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TFS Direct, the home of TFS Direct aluminium gates, and trusted supplier of security gate hardware and access control systems . Locinox UK GOLD partner. Recognised for the highest levels of technical knowledge and support and for offering gold standard customer service.
Écrit par l'entreprise

Unit 11-12 Springvale Business Centre, CW11 3HY, Sandbach, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Réponse de TFS Direct

Réponse de TFS Direct

Réponse de TFS Direct
Sales: Dealt with Lorenzo via email, very good experience but make sure you double check quantities and understand what items are and what they do. As I was ordering for myself and getting someone to install, I was clueless on what I needed so really useful to be able to give my size requirements and let them work out what materials and quantities were needed, but still I needed to go over the quote to ensure that the amounts were adjusted to be correct.
Payment: very simple and clear
Delivery: Very helpful and able to meet delivery date I had requested. Delivery via pallet, all nicely cling wrapped and secure, delivery driver was pleasant and helped me move pallet into my garage. I wasn't able to thoroughly check delivery against picking list as it was all tightly wrapped at the time, and sadly the spacers had been missed out (fortunately my installers were able to work around this with some other products they were able to source on the day), still it was rather disappointing.
Product: very pleased with the quality and look of the fence panels etc, good internal ribbing to provide extra strength and all film wrapped to protect the anodised finish during transit and installation.
Overall : very happy with the process and dealing with Lorenzo and the company. They provided excellent support to my installers on the day.
Yes I would recommend them and yes I would certainly use them again.

Réponse de TFS Direct

Réponse de TFS Direct
Extremely prompt delivery and updated throughout the process. Very polite delivery driver.

Réponse de TFS Direct

Réponse de TFS Direct

Réponse de TFS Direct
Great service delivery charges a little on the expensive side

Réponse de TFS Direct
Great website with good parts drawings and dimension made finding the part i wanted very easy. Backed with excellent comunication and delivery made fro a great transCtion.

Réponse de TFS Direct

Réponse de TFS Direct
Order fulfilled very quickly but wrong part delivered. Response to error was very good, new part sent out and incorrect one collected quickly. Would be happy to do business with TFS Direct again.

Réponse de TFS Direct
User friendly website
We were kept informed of the status of our order
Prompt delivery
Goods arrived as promised and seem to be excellent quality
All in all, great customer service

Réponse de TFS Direct
I don’t know who the two men were but they did an excellent job delivering and installation of a cooker (Old Church Road)
The electrician and the man with the oven arrived within minutes of each other. Nice polite workers 5*

Réponse de TFS Direct
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