Nice, polite, respectful employees who understand the situation and make it as easy as possible as well as important, honest and sufficient. I'm new to all this and I've worked all my life so never... Voir plus
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Lisez les avis des autres
What an amazing customer service i got today the lady I spoke too was really lovely and very knowledgeable. I am glad I spoke to her. I have given 5 star review because I believe she is good at her jo... Voir plus
Dziękuję za kontakt ze mną w sprawie zgłoszonego zapytania.Angielski to mój drugi język jednakże rozmowa przebiegała bez zarzutów. Pozostajemy w kontakcie i mam nadzieję że uda się osiągnąć pomóc jak... Voir plus
L'entreprise a répondu
The lady who took my call was very professional and listened very carefully to the details. I did not have to correct anything when read back to me for confirmation. Very polite and empathetic to... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We’re here to help! We specialise in helping people who’ve suffered because of personal injury, access professional legal representation and to claim the compensation they’re entitled to. We are a claims management company and receive payment from our partnered law firms. If your free claim assessment is successful, you will be connected to a specialist law firm.
Coordonnées de contact
Craig House, 33 Ballbrook Avenue, West Didsbury, Manchester, M20 2JG, Manchester, Royaume-Uni
- 0800 182 2189
- info@the-compensation-experts.co.uk
- the-compensation-experts.co.uk
4,7
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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After making the phone call today to…
After making the phone call today to find out and know when no fee I was very satisfied with the information I was given by members of staff. It was very helpful and that explain everything to me which I thought was really friendly and very experience.
1 septembre 2026
Réponse de The Compensation Experts
Hello Jon
Thank you for your fantastic review. We’re so pleased that our team was able to answer your questions and explain everything clearly. It’s great to hear you found the service friendly, helpful and professional. Your kind words mean a lot to us!
Kind regards
Uyi
Great job
Great job
Very informative and polite upbeat staff member I spoke to I was redirected straight away to a company to help and the balls now rolling and faster then I thought
1 septembre 2026
Avis spontané
Réponse de The Compensation Experts
Hello Kirsty
Thanks so much for your lovely review. We’re really pleased our team member was able to provide helpful information and get you connected with the right company straight away. It’s fantastic to hear that things are already moving forward quicker than you expected!
Kind regards
Hafsah
Réponse de The Compensation Experts
Hello Paul.
Thank you for your lovely feedback! We’re really pleased to hear that you found our service helpful and informative. We appreciate you taking the time to share your experience with us.
Kind regards
Hafsah
Perfect conversation and informations…
Perfect conversation and informations given.
The staff is so polite patient and professional.
1 septembre 2026
Réponse de The Compensation Experts
Hello Virgilio,
Thank you so much for your wonderful feedback. We’re delighted to hear that you had such a positive conversation with our team and found the information provided helpful. It’s lovely to know that our staff were polite, patient and professional throughout. We really appreciate you taking the time to share your experience.
Kind regards
Uyi
Esy to talk explain my problem
Esy to talk explain my problem. Feels like I was heard
1 septembre 2026
Réponse de The Compensation Experts
Hello Loreta
Thank you so much for your kind review. It’s great to hear that you were happy with the service and found our team knowledgeable. We're glad we were able to help. All the best going forward with your claim.
Kind regards
Uyi
Réponse de The Compensation Experts
Hello Patrick,
Thank you so much for your kind review! It’s great to hear that you were happy with the service and found our team knowledgeable. We’re really pleased we could help.
Kind regards
Uyi
Everything was straightforward and explained perfectly
Everything was straightforward
1 septembre 2026
Réponse de The Compensation Experts
Hello David,
Thank you for your kind review! It’s great to hear that you found everything straightforward. We’re glad we could make the process easy for you. Thank you again for leaving a review.
Kind regards
Uyi
Réponse de The Compensation Experts
Hello Graham
Thank you for your kind feedback. We are pleased to hear that you were satisfied with our service. Your review is greatly appreciated.
Kind regards
Uyi
Very good
Your staff have patience for their customers.
And also is good to take care of someone's problems
1 septembre 2026
Réponse de The Compensation Experts
Hello Isaac,
Thank you for leaving a review. We’re really pleased to hear that you found our team patient, caring and willing to take the time to understand your concerns. We always want our customers to feel listened to and supported. All the best going forward with your claim.
Kind regards
Uyi
Excellent customer service and made me…
Excellent customer service and made me feel comfortable and in safe hands
31 août 2026
Avis spontané
Réponse de The Compensation Experts
Hello Hajara
Thank you for your lovely feedback. We’re happy to hear that our team provided excellent customer service and helped you feel comfortable and reassured. Knowing you felt you were in safe hands means a lot to us.
Kind regards
Hafsah
Just started a claim as didn't know you…
Just started a claim as didn't know you could very helpful
31 août 2026
Avis spontané
Réponse de The Compensation Experts
Hello Aneta,
Thank you for your kind review! We’re so glad our team was able to help you start your claim and guide you through the process. It’s great to know you found the service helpful. Thank you again for leaving a review and all the best going forward with your claim.
Kind regards
Uyi
Member of staff was very helpful I…
Member of staff was very helpful I appreciate it.
31 août 2026
Avis spontané
Réponse de The Compensation Experts
Hello Rihanna,
Thank you so much for your kind review. It’s great to hear that our team member was helpful and made a positive difference. We really appreciate your feedback.
Kind regards
Uyi
Kind, Compassionate and Professional Service ⭐⭐⭐⭐⭐
I had a really positive experience with The Compensation Experts today. The lady I spoke to was incredibly kind, patient and understanding while I explained what has been a very upsetting and stressful situation for me.
She really listened, treated me with compassion and explained everything clearly without making me feel rushed. I felt that my concerns were genuinely being taken seriously, which meant a lot to me.
My case has now been passed to a solicitor, and although I know this is only the beginning of the process, my first experience has been extremely positive.
Thank you for making a difficult conversation so much easier. I really appreciate your kindness and professionalism. ❤️
29 août 2026
Avis spontané
Réponse de The Compensation Experts
Hello Ewa,
Thank you so much for taking the time to share your experience. We’re really pleased to hear that you felt listened to, supported and treated with care during what we understand can be a very difficult and stressful time. We’re glad our team could make that initial conversation a little easier for you. We wish you all the very best as your case progresses with the solicitor, and thank you again for your kind words.
Kind regards
Uyi
Brilliant service
Brilliant service, lady on phone lovely, went through all details, not rushed at all.
29 août 2026
Avis spontané
Réponse de The Compensation Experts
Hello Bev,
Thank you for taking the time to leave us such a positive review. We’re pleased to hear that you were happy with the service and that all the details were explained thoroughly and at a comfortable pace. Your feedback is greatly appreciated.
Kind regards
Uyi
Useless no help what so ever because I…
Useless no help what so ever because I didn’t get a measurement of the whole they can’t take on my case I mean who walks around with a tape measure in their pocket I sent them numerous pictures of the whole and being repaired absolute waste of time
27 août 2026
Avis spontané
Réponse de The Compensation Experts
Thank you for taking the time to share your feedback. We’re genuinely sorry that you were left feeling that your time had been wasted, particularly after providing numerous photographs and explaining the circumstances.
We understand your frustration regarding the measurement requirement, especially as this may not be something you would reasonably have been expected to have available at the time. While there may be specific information required before a case can be assessed, we appreciate that this wasn’t a satisfactory experience for you.
We’re sorry we weren’t able to assist on this occasion, and we appreciate you bringing your concerns to our attention. We’ll take your feedback on board as we continue to review how we communicate our requirements.
Best wishes,
Hafsah
Customer service was excellent
Customer service was excellent. She was very friendly and took her time to explain the process.
28 août 2026
Avis spontané
Réponse de The Compensation Experts
Hello Roland
Thank you for taking the time to leave us a review. We’re so pleased to hear that you were happy with the customer service you received and felt well informed about the process. We really appreciate your kind words and wish you all the best moving forward.
king reagards
Uyi
Professional and caring
Professional and caring, even when i was put on hold, sound advice, with a very polite advisor.
28 août 2026
Avis spontané
Réponse de The Compensation Experts
Hello Coray,
Thank you for your kind review. We are pleased to hear that our advisor provided you with professional, caring, and courteous service, and that you found the advice helpful. Your feedback is greatly appreciated and will be shared with the team.
Kind regards
Uyi
Very nice gentleman from the…
Very nice gentleman from the Compensation team called me, took all details in a very caring and professional manner. He put me through the second person, a solicitor also very attentive and polite. Explained everything and now I’m waiting for his call. Overall, excellent customer service.
Thank you.
28 août 2026
Avis spontané
Réponse de The Compensation Experts
Hello Manuela
Thank you for your excellent review. We are pleased to hear that you received such caring and professional service from both members of our team. Providing clear information, listening carefully to our customers, and ensuring they feel supported are all extremely important to us. Your feedback is greatly appreciated and will be shared with the team.
Kind regards
Uyi
Made to feel at ease
The person who answered the phone was very nice and explained everything to me. Made me feel at ease. Unfortunately who I was referred to cannot help me.
27 août 2026
Avis spontané
Réponse de The Compensation Experts
Hello Machen,
Thank you for taking the time to share your feedback. We are pleased to hear that our team member was able to provide clear information and make you feel at ease. We are sorry to hear that the person you were referred to was unable to assist with your matter, but we truly appreciate your understanding and kind comments about our service.
Kind regards
Uyi
Listen to what I was saying and helping…
Listen to what I was saying and helping me to understand the next steps Oliver explain everything.
26 août 2026
Avis spontané
Réponse de The Compensation Experts
Hi Kim,
Thanks for leaving such a positive review. We're pleased Oliver was able to explain everything so clearly, we will be sure to pass this feedback to him.
Kind regards,
Dan.
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