It took a little while to arrive at first, but it eventually got here with everything in order. It was the item I wanted—brand new and in good condition. I 100% guarantee it.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Products are good. variety ok. purchasing needs a lot of work. Had issues with purchasing items. spoke with customer support that are aware of the issues but do not seem to have a desire to fix them,... Voir plus
L'entreprise a répondu
SCAMMERS Signed up using the $1 for 30 day special Didn’t receive login details Emailed asking why they didn’t provide them with no reply Emailed again a few months later after they had taken... Voir plus
L'entreprise a répondu
TRC is the most reliable place to get all hyped new items. I've been a sneakerhead all my life, and the retail correction makes my life a lot easier and saves me so much money. You can literally get... Voir plus
L'entreprise a répondu
3,7
Moyen
131 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Guarantee 100%
It took a little while to arrive at first, but it eventually got here with everything in order. It was the item I wanted—brand new and in good condition. I 100% guarantee it.
7 juillet 2026
Avis spontané
Have brought a few J4s all come as…
Have brought a few J4s all come as described, at a good price, overall a good experience.
26 juin 2026
Avis spontané
Réponse de The Retailer
Thanks Paul — glad the J4s all landed as described and at the right price. Appreciate you shopping with us. — Retailer
Super bad customer service !!!!!
Super bad customer service !!!!! I had a question from my order and here nothing from it !!!
25 juin 2026
Avis spontané
Delivered through express post just 2…
Delivered through express post just 2 days on arrival. Yeezy 350 beluga. My wife loves it. It's genuine. No other store I could find with this price.
23 juin 2026
Avis spontané
Réponse de The Retailer
Love to hear it, Glenn — a genuine 350 Beluga in 2 days at that price is exactly what we're going for. Thanks for the kind words! — Retailer
Réponse de The Retailer
Thank you, Jayden — so glad it was a smooth one. Enjoy! — The Retailer team
Product are legit but communication is…
Product are legit but communication is not there delay response.
26 avril 2026
Réponse de The Retailer
Thanks for confirming the products are legit, Kapru-shee — that genuinely matters to us. You're right that our communication and response times let you down, and improving them is a real focus for us right now. If anything's still unresolved, email support@theretailer.com.au and we'll get straight onto it. — The Retailer team
ok but not quite at the level expected for a paid subscription
Products are good. variety ok. purchasing needs a lot of work. Had issues with purchasing items. spoke with customer support that are aware of the issues but do not seem to have a desire to fix them, just apologise and move on. Communication is slow if anything at all. It is a shame as the products are good, just customer service standard, lack of communication and lack of willingness to fix known issues/bugs in their order ordering system lets them down. especially because you pay a monthly subscription to be part of it.
29 avril 2026
Réponse de The Retailer
Michael, thank you for such fair and detailed feedback — it's exactly what helps us improve. You're right that slow communication and unresolved issues in the ordering system don't meet the standard a paid membership should, and we're working hard on both. If you're still hitting problems, email support@theretailer.com.au and we'll make sure they're sorted. — The Retailer team
It’s hard to believe that I got Air…
It’s hard to believe that I got Air Jordan 2 Retro Varsity Red for only $70 bucks.
I mean a DS 2014 pair for that price, which makes me overthink if they are real or fakes. If the retail correction team can answer about sourcing and their authenticity check I’m wrong into not trusting them happily.
9 avril 2026
Avis spontané
Réponse de The Retailer
Great question, Nimish — happy to put your mind at ease. Every item we sell is genuine: our team sources and verifies each pair before dispatch, and the low price comes from below-RRP deals and our membership discount, not from compromising on authenticity. If you're ever unsure about an item, you have 7 days from delivery for a full refund and we'll share our inspection notes. Enjoy the Varsity Reds — they're the real thing. — The Retailer team
0 customer service
0 customer service. How do you guys provide 1 sentence response to queries and taking minimum 3 business days for a single 1 sentence response.
5 mars 2026
Réponse de The Retailer
You're right, Edward — slow, one-line replies aren't good enough, and we've taken that on board. Improving the speed and quality of our support is a priority. If your issue is still open, email support@theretailer.com.au and we'll resolve it properly. — The Retailer team
Réponse de The Retailer
Love that, Roger — exactly as it should be. Enjoy the shoe! — The Retailer team
Very impressed with the store
Very impressed with the store. $30 monthly bit steep ehhh oh well it is what it is. But I love it, love the weekly drops with perfect priced shoes/clothing. Love the mix up of clothing brands you drop, always have got good variety. Have brought plenty of items all legit.
4 janvier 2026
Réponse de The Retailer
Appreciate this, Rhys! Weekly drops at the right price are exactly what the membership's for — glad it's paying off, and good to hear everything's landed legit. Cheers for being with Retailer. — The Retailer team
Disgusting customer service
Disgusting customer service: rude and slow. Ordered some items including a hoodie which took over 3 months to arrive. I have to email them multiple times to follow up. They told me that it would be next week then next week, and gave me fake tracking numbers which were not changed for weeks. I asked to cancel and refund twice but they ignored my requests. I got the present for my husband 3 months late. Will never shop here again. Stay away!!!
18 novembre 2025
Avis spontané
Réponse de The Retailer
We’re sorry to hear about your experience and understand how frustrating delays can be, especially when an order is intended as a gift.
To clarify, the hoodie in question had already been dispatched and was unfortunately held at customs, which is outside of our control. The tracking number provided was valid and active; however, tracking updates can pause while an item is undergoing customs clearance, which is why it did not show movement for a period of time.
As the order had already been shipped internationally, we were unable to cancel or refund it while it was in transit. We appreciate that this situation caused inconvenience and regret the delay it caused.
We value all customer feedback and are always working to improve communication and delivery expectations.
Great Service
Been buying from The Retail Correction for a few years now and I can safely say that it’s legit and very worth it. I have been able to get heaps of sneakers for way under the market value thanks to this website.
2 janvier 2026
Avis spontané
Réponse de The Retailer
Years of support — thank you, Josh! Genuine sneakers under market is exactly what we're here for, and we're glad it's been worth it. Cheers for sticking with Retailer. — The Retailer team
Shit service took forever to post
Shit service took forever to post
I would actually like you to cancel my subscription. Thank you
27 novembre 2025
Réponse de The Retailer
Hi there,
Thanks for your feedback. Your order was shipped within the 20 business-day timeframe stated on our website at the time of purchase, though we understand it may have still felt longer than expected. We’re sorry it came across as slow service.
If you’d like to cancel your subscription, please email our team at support@theretailcorrection.com and we’ll take care of it right away.
Thank you for giving us a try, and we appreciate the feedback
I ordered a pair of shoes and paid for…
I ordered a pair of shoes and paid for them its been over the 20 day shipping period i messaged them and they tell me they are still trying to find a size 9.5 that ive already paid for and dont have it yet whats the point of putting the sizes up you pay for and they dont even have the shoes just taking peoples money to fund other shit i messaged them to ask where they are and no one replies or even helps i better get them before Christmas time
24 novembre 2025
Réponse de The Retailer
Apple, we're sorry — you paid for a size we couldn't fulfil and then had to chase us for updates, which isn't acceptable. If this was never resolved or refunded, please email support@theretailer.com.au with your order number and we'll fix it straight away. — The Retailer team
16 weeks and STILL WAITING for our order.
It has been 16 weeks since placing our order, and we are still waiting to receive our purchase. We have contacted Retail Correction via email on multiple occasions, only to receive noncommittal or ambiguous replies, promises of a dispatch "next week" or simply no reply at all. This company has taken my 15 year old's hard-earned savings without any effort made to rectify their error, and the lack of communication or action is disgraceful. STILL WAITING.
7 novembre 2025
Avis spontané
Réponse de The Retailer
Hi there,
Thank you for reaching out, and I’m really sorry for the frustration this situation has caused.
To clarify what happened — the original parcel was lost by Australia Post, and we weren’t aware of the issue until you notified us that it hadn’t arrived. As soon as we knew, we began sourcing a replacement pair for you, which can take some time depending on availability.
We fully understand how disappointing the delay and communication issues have been, and we take responsibility for that.
However, after this review was posted, we made the decision to cancel and refund the order in full, as we didn’t want to keep you waiting any longer or add to the frustration. That refund has now been processed, and no further action is required from your side.
We genuinely apologise that your experience wasn’t what it should have been, and we appreciate your patience throughout the process.
If there’s anything else we can assist with, please let us know.
SCAMMERS
SCAMMERS
Signed up using the $1 for 30 day special
Didn’t receive login details
Emailed asking why they didn’t provide them with no reply
Emailed again a few months later after they had taken 3 monthly subscription payments out only to receive a disheartening response saying they couldn’t refund me but could offer me a credit.
Be very careful when dealing with slippery slimey companies like this
1 septembre 2025
Avis spontané
Réponse de The Retailer
Hi there,
We’re sorry to hear about your experience, but this review isn’t accurate. When you signed up, an account activation email was automatically sent — it may have ended up in your spam or junk folder. Every member receives the same link to activate their account upon joining.
It’s also important to note that memberships are subscription-based and renew automatically unless cancelled. We didn’t receive any cancellation request from you before the renewal charges. You could have contacted our support team at any time for help, and we would have been happy to assist.
We always act fairly and transparently with all members, and your situation was handled according to our standard policy.
— The Retail Correction Team
Réponse de The Retailer
Thanks, John — 'legit' is exactly what we work for. Appreciate you! — The Retailer team
Long wait for order
The items are legitimate and many are indeed sold at retail prices and a few under retail. Massive discount that normally can't be bought from any other stores. The only problem is the long wait. Yes it can take at least 3weeks or even more to arrive if ordered in Australia. Paying 30$ a month can be too much if not a collector or an enthusiast. Also, for some items that are pretty rare are limited to certain sizes. Stocks sold quick but not like in Nike online stores that get sold within 1minute. Still, I recommend copping in the bag all items as many of them don't get restock + a very long wait.
29 septembre 2025
Réponse de The Retailer
Really thoughtful review, thank you. You're spot on — the deals and authenticity are the upside, and the long wait is the thing we're working hardest to cut. We'll keep pushing on size depth too. Appreciate the honest take. — The Retailer team
Great service
Great service, love how I can get older drops for retail n what not but ordered a month ago and one of my items still haven’t been dispatched
1 septembre 2025
Réponse de The Retailer
Thanks for the kind words on the service, Tige — but a month with an item still undispatched isn't the experience we want to give. If that item never arrived, email support@theretailer.com.au with your order number and we'll chase it down for you. — The Retailer team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.