I wanted to come leave added review because I finally received the 2 shirts that I ordered. And even though the timeline on delivery was not ideal, the quality was Great 👍🏾. I would suggest if your... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Jacket took longer than I expected, but it fits beautifully. Onky complaint is the painting on back, I expected to be more vibrant. Its dull shine. Photo doesn't depict this. More illustrious
The quality of the shirt and the craftmanship does not do the pictures on the website any justice. Everything about the shirt is top tier down to how it fits. I will definitely be ordering more shirts... Voir plus
I was interested in the embellished Medusa T-shirt but since it's rather expensive, I decided to buy the plain metal T-shirt first to test size and quality. The quality is excellent and the fit was pe... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We focus on creating only extraordinary leather jackets & clothing that arouse curiosity with the realism of the edgy designs and the attention to luxury detail and craftsmanship.
Coordonnées de contact
Royaume-Uni
- the-virtu.com
4,6
Excellent
90 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I ordered 3 items and wanted to return…
I ordered 3 items and wanted to return 2. No one answered my emails, forms, or Instagram messages for 1 week. When I tries to return the package via DHL, they wanted to charge me €110 for that. The company has no customer support and it is a total scam. Never again
24 novembre 2022
Avis spontané
Réponse de THE VIRTÙ
Hi Georgi, As we explained when we emailed you back, we never received any previous emails from you. It is our priority to reply to customers and we would never ignore a customer, we simply never received the prior emails you say were sent.
You emailed to request a return, and we have replied to confirm that a free return label will be emailed to you, there is no dhl charge atall to return items to us as per our return policy. We are awaiting a reply from you to our email :) Thanks
My experience was great
My experience was great. I had a problem with the sizing of my jacket. And customer service took care of it with no problem.
18 octobre 2022
Great shipping speed
Great shipping speed. Product looks really got and I get a lot of compliments. I haven't test the longevity of this products yet though. I am a very active person so clothes with trinkets attached doesn't last long.
30 septembre 2022
Same as father & Sons basics shirts
Same as father & Sons basics shirts. Nothing special for the extra price.
So in all a good short but you’re better of just buying the Father & Sons. They’re same material
9 septembre 2022
Good quality product but some expensive…
Good quality product but some expensive export fees i didnt expect
29 août 2022
Shocking how quick I got a reply.
Made an order then got curious why it was taking a bit to be sent out so I sent out an email and got a reply back almost instantly with info on it AND a guaranteed ship date. I call that a win for a company of this quality. Definitely filling the wardrobe with their stuff at some point.
25 août 2022
Great quality, Great service.
Great quality, luxury products. Extremely satisfied with my purchases and the incredible customer service I received. Great efficiency in delivery, communication and notifications.
11 août 2022
Medusa T-shirt fits and feels great on…
Medusa T-shirt fits and feels great on my skin. The attention to detail on the back of the shirt is incredible. I’m very satisfied with my purchase. Would definitely recommend this brand.
27 juillet 2022
Amazing products and range
Great quality and rapid delivery! Will definitely be purchasing again. Amazing customer service and great brand. Couldn’t recommend enough.
10 juin 2022
Avis spontané
Réponse de THE VIRTÙ
Thank you so much for your review, we are so glad you love your products and were happy with the service 🔥
the material from which the things you…
the material from which the things you sell are made is very bad
I'm sorry I threw away the money buying from you
but I promise that this will not happen again 😡😡😡
10 juin 2022
Réponse de THE VIRTÙ
Hi Marian
We are sorry, disappointed and very suprised to hear you are not happy with the material of the garments.
As you will see from our other customers reviews, our material selections are of the highest quality (bamboo cotton) and we take pride and time to source the best materials for our brand. They are produced to high standards in our very own manufacturing warehouse and are not mass produced like many other brands so for that reason we are very suprised to hear this. We are sorry you are not happy with your purchase.
Amazing quality
8 juin 2022
Réponse de THE VIRTÙ
Thank you Andullah! We are so pleased you are happy with your order 🔥
Pretty cool designs and products
Pretty cool designs and products. Very unique. Customer service is great. I would give 5 stars if the product packaging for the leather jacket was improved. The box it came in was beat up. I understand the delivery provider is likely at fault, however for such a pricey/sensitive jacket I would expect something a little more durable than the flimsy box it came in. Besides that I will definitely be ordering more in the future.
21 mai 2022
Avis spontané
Réponse de THE VIRTÙ
Thanks for your review AJ - we apologise the packaging was affected in transit but glad you love the product itself & the service we provided 👍
Awesome Quality outstanding Brand one…
Awesome Quality outstanding Brand one of my new favorites customer Service also very friendly!!
19 mai 2022
Avis spontané
Réponse de THE VIRTÙ
Thanks for your review Samir - glad you love our brand 🖤
Amazing top quality products
Amazing top quality products, great customer service and they respond super quick to customers inquiries. Order was received very quickly for me living in the US and being they are in the UK. Would definitely order again!
18 mai 2022
Avis spontané
Réponse de THE VIRTÙ
Thanks for your review Melissa - glad you love the quality of our products & service 🙌
It’s awesome product just switch they…
It’s awesome product just switch they sell more inventory to choose from
17 mai 2022
Réponse de THE VIRTÙ
Thanks for your review Daniel - glad you like our products! We are currently working hard on the upcoming designs & looking forward to showing them soon 🤩
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.