The site has a lot of choices of all the different brands which made it a little tricky for me to choose just 1 as they are all great quality watches. Amazing that i was able to get next day postag... Voir plus
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Had wrong delivery address on order phoned watch studio they sorted straight away which was very reasurring .then had to change watch as son liked another one ,emailed company all done in minutes ord... Voir plus
ordered a watch turns out its fraudulent website, watch never delivered and none existing tracking number was sent. i did get money back through credit card company be cautious.
The watch I ordered was a birthday present for my wife.It arrived before that date so I was pleased and so was she.The watch is really elegant to look at and it is definitely quality at a great price.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Watch Studio (London) is the number one source for designer watches, We are stock Emporio Armani watches, Dolce and Gabbana watches, Marc Jacobs Watches, Hugo Boss Watches, Michael Kors Watches, Hugo Boss Watches, DKNY Watches, Police Watches and Seiko Watches. The online shop was opened in March 2009 and has done over 55,000 successful transactions with a 96% customer satisfaction rate.
Coordonnées de contact
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 36 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great watch and prompt professional service.
I really loved my watch it reached just in time for Christmas this was a gift for my daughter. She loves it.
16 décembre 2025
I ordered last minute for a Christmas…
I ordered last minute for a Christmas present and it arrived on Christmas eve. Fantastic service
23 décembre 2025
Great company
Great company, competitive pricing and fast delivery. Ordering is fast and efficient
21 décembre 2025
Great watch and easy process.
The watch came quickly and was exactly as described. I am really pleased. It was marginally more expensive but I went with the reviews so knew there should be no problem.
23 décembre 2025
Easy transaction
Easy transaction. Very quick delivery. The watch was packaged very well, I would definitely use this company again.
17 novembre 2025
Excellent nd they give quick response…
Excellent nd they give quick response for tx or email im so happy with this company
15 décembre 2025
Great service!
15 décembre 2025
Gorgeous competitively priced Michael…
Gorgeous competitively priced Michael Kors watch delivered next day
22 décembre 2025
Nice watch would buy from you again x
21 décembre 2025
Would Recommend
Good service, well packaged Partner collects Armani watches and was so impressed loved it
14 décembre 2025
Quality item, great customer service
Quality item, well packaged with speedy delivery. A* customer service- even replied to my query on Xmas day with accurate info. Would definitely recommend. Thank you!
21 décembre 2025
5 star service promo delivery would…
5 star service promo delivery would definitely buy from them again
21 décembre 2025
I bought a watch a while ago but for a…
I bought a watch a while ago but for a Christmas gift as it was a good price. It was scratched which wasn’t noticed until the tape had been removed. The seal was still on the back. Maria’s reply was rude and I was basically accused of lying regarding having not worn it. I left the tape on as it was a present. I have since sent photos proving the other seal was still on but as I have had no reply I am assuming they still aren’t interested. They seem fine until something isn’t right and then the company seems so go on the attack mode.
29 décembre 2025
Avis spontané
I had received a faulty watch
I had received a faulty watch, they wont send out a replacement and called me a liar, Maria from customer services needs training and a lot of it, disgusting
29 décembre 2025
Avis spontané
Réponse de The Watch Studio (London)
Hello Simione Rogers Keytracker Ltd
We need to clarify for our readers exactly what has happened,
You bought an item 6 weeks ago, and then you noticed us saying items was delivered with no seals on the item and a button missing, there is no way we would dispatch an item with the crown missing and seals removed, all our watches are sold factory sealed, upon dispatch we set the date (if the watch has one) and time,
Clearly you or the receiver has mis used the item and expecting our company to fulfil your needs and provide another new item, sorry we do not do that.
As a good will gesture we will have the crown replaced for a new one, but we will not take your demands and have another £125 dispatched, because we didn't comply to your demands you have decided to poorly review us, if only there was a way we could also poorly review you.
To summarise if you would like us to have the crown replaced reach out to customer service and we will do it as a good will gesture, warranty does not cover the negligence however we will do it
All the best
The Watch Studio
I placed my order on 19/12 I still…
I placed my order on 19/12 I still haven’t received my order even though I paid for the next day delivery,it’s just not good enough
19 décembre 2025
Réponse de The Watch Studio (London)
Thank you for your review Belaid Betache
Customer is 100% right item has not been delivered but they failed to mention we did dispatch on time with royal mail and as per royal mail delivery tracking it shows it has been delayed.
I am not sure if Belaid betache was expecting us to hand deliver the item ourselves but we do not do that, we cannot be blamed for royal mail delaying the item,
However we have a policy in place if the item is not delivered after 7 business days we will offer to resend or refund,
To summarise we didn't delay your shipment the postal company did, and our claims can be verified if you check when the item was dispatched and follow the tracking
On behalf of royal mail I will apologies, you can also find them on trust pilot should you wish to leave them a bad review too.
The Watch Studio
I bought the watch for my son for a…
I bought the watch for my son for a Christmas present. He loved it, service was good and delivery was fast, product is very good quality overall I had a good experience and would recommend
12 décembre 2025
Great service delivery was very quick
Great service delivery was very quick , lovely watch would definitely use again.
19 décembre 2025
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