Trust worthy Reliable n definitely make the customer member feel re assured n listened too Friendly n great communicating from the first to when the van arrives giving you updates how long it take... Voir plus
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Lisez les avis des autres
Our experience with AA RESCUE was made so much easier by their wonderful Rescuer Andy,Fantastic guy who explained everything as he went with humor, knowledge, and patience. A huge thanks to him and A.... Voir plus
I broke down on the m9,am aa member .as it turns out they wont tow a car any further than 20km,which your not told when paying for membership,so realistically it useless to anyone because going to le... Voir plus
I was having such a difficult day and shredding my tyre in the hospital car park just compounded everything! All the people I interacted with in the AA were so very kind, efficient and empathetic.... Voir plus
À propos de l'entreprise
- Assurance auto
- aussi dans
- Compagnie d'assurance habitation
- Compagnie d'assurance voyage
- Courtier d'assurances
- Prestataire de transport automobile privé
- Service de remorquage
À propos de The AA Ireland
Écrit par l'entreprise
AA Ireland - Protecting What Matters Most
At AA Ireland, we've been looking after Irish motorists and families for over 100 years. We're one of Ireland's most trusted and recognised brands and whether you're insuring your car, protecting your home, planning a trip away, or keeping your pet covered, we're here to make sure you're in safe hands.
As Ireland's leading insurance broker, we compare multiple schemes to find you the right cover at the right price - keeping things simple, honest and hassle-free.
What we offer
- Car Insurance - compare multiple schemes to find the best deal for you
- Home Insurance - protecting your home and everything in it
- Travel Insurance - explore the world with confidence
- Pet Insurance - comprehensive cover for your furry family members
- AA Membership - 24/7 roadside assistance, plus great member rewards
Easy to manage, online
Our MyAA portal lets you renew policies, add drivers, update your vehicle and access your documents - all online, any time.
AA Ireland Limited trading as AA Insurance is regulated by the Central Bank of Ireland. Terms and conditions apply.
Be 💛 Safe.
The AA
Our Promise to You
Écrit par l'entreprise
- Ireland's Most Trusted Roadside & Insurance Brand
- For over 100 years, we've been there for Irish drivers and families when they need us most. From 24/7 roadside assistance to home, car, travel and pet insurance - we've got you covered
- Covers You, Not Just Your Car
- Our AA Membership covers you as a person, whether you're driving your own car or someone else's. With an 80% repair rate at the roadside, we'll get you moving again fast.
- Easy to Manage, Always On Hand
- Use MyAA to renew policies, add drivers and access your documents online - any time. And if you ever need us, our team is just a call or tap away.
Coordonnées de contact
3rd Floor, 80 Harcourt St, Saint Kevin's,, D02 F449, Dublin, Irlande
- 0818667788
- customerservice@theaa.ie
- theaa.ie
AA Membership | Roadside Assistance
4,4
Excellent
2 k avis
Aucun historique récent de demande d’avis
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I can’t get through customer service 5…
I can’t get through customer service 5 calls in two hours. but once I got through brilliant everything taken care of the only problem I contacting
30 septembre 2026
Avis spontané
Good Insurance Service and Customer Support
I had a good experience with AA Car Insurance. The staff were helpful and professional, and they explained things clearly. Overall, I was happy with the service and would consider using AA Insurance again.
29 septembre 2026
Avis spontané
Staff very helpful and Engineer coming…
Staff very helpful and Engineer coming very quick.very professional.
29 septembre 2026
Avis spontané
The web chat is amazing !
The web chat is amazing !! I was waiting nearly 1 hour on hold to make a phone call but when I messaged on what’s app ,Carl answered me straight away and got my query answered very quickly . Great service
28 septembre 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The tow truck driver was extremely…
The tow truck driver was extremely helpful and such a gent
No clarity over them not rescuing when your on the m50
No clarity that there are different tiers of coverage when purchasing over the phone
26 septembre 2026
Avis spontané
Réponse de The AA Ireland
Robert Mellett white,
Thank you for sharing your feedback. We are glad our driver was helpful, but we take your comments about motorway policy clarity and membership tiers seriously to improve our phone sales.
If you'd like to discuss your experience further, please contact us at service@theaa.ie or call us on 0818 667 788. We're here to help.
The AA Ireland Team
I recently got my car insurance with AA…
I recently got my car insurance with AA and i highly couldn’t recommend the gentleman artur enough he was patient with me over the phone very clear and professional and extremely helpful it was a great experience thank you for making it so easy for me and your patients I would highly recommend artur
25 septembre 2026
Avis spontané
Good agents, appalling website and app
The AA agents are very nice and very helpful, and rates are competitive. But the AA website and mobile apps are absolutely appalling - they appear to have been written by fifty 5 year olds that know nothing about insurance or computing and that never communicated with each other. I don't know how the AA CEO is not mortified over being associated with this... I don't even know what to call it without being rude.
24 septembre 2026
Avis spontané
Réponse de The AA Ireland
FrankI,
Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that our customer service team provided helpful support and that our rates met your expectations. However, we recognize your frustration regarding the online portal and digital applications. The technical difficulties and disjointed experience you described are certainly not what we aim to deliver. We are actively sharing your comments with our IT and development teams to guide upcoming software updates and improve overall functionality.
If you'd like to discuss your experience further, please contact us at service@theaa.ie or call us on 0818 667 788. We're here to help.
The AA Ireland Team
I am a new customer with the AA-Zurich…
I am a new customer with the AA-Zurich car insurance and so far I feel confident I will get a good service from them.
26 septembre 2026
Avis spontané
Extremely reliable
Extremely reliable, very reassuring, quick to resolve issues and excellent service providers.
22 septembre 2026
Avis spontané
Good service and friendly staff
24 septembre 2026
Avis spontané
Great support from knowledgeable staff
23 septembre 2026
Avis spontané
The Man I spoke to made life very easy…
The Man I spoke to made life very easy for me 10/10 . Would highly recommend
22 septembre 2026
Avis spontané
Misleading information from aa…
Misleading information from aa breakdown if vechile breakdown after 6 pm they say collect vechile tomarach my van wheel came loose lost 2 wheel bolts came loose all the fitter done on monday mourning took 1 wheel bolt of back left wheel put on the front left wheel which left 3 wheel bolt on each wheel texted repair done no need of a tow was in westport on monday poor customer service they wont collect the van to bring to nearest garage even rbougj i paid 219 euro package vreakdown assistance i was told van picked up. Between 7 and 8 am.monday mourning by tuesday van .still wasnt collected even tbough on 5 suro say 24/ 7 cocarage not true
20 septembre 2026
Avis spontané
Réponse de The AA Ireland
Michael Mcneill,
Thank you for taking the time to share your feedback with us. We hear your frustration regarding the delay in getting your van towed, the communication around our hours of operation, and the temporary fix provided for your loose wheel bolts. Leaving a vehicle with insufficient bolts is certainly not the level of service we aim to deliver, especially after purchasing a comprehensive assistance package. We are taking immediate steps to review this incident with our roadside team and dispatch partners to understand why the promised morning pickup was missed and to ensure our temporary repairs always meet strict safety standards. Your experience highlights areas where our service fell short, and we are actively working to refine our procedures so that help arrives promptly and safely when needed.
If you'd like to discuss your experience further, please contact us at service@theaa.ie or call us on 0818 667 788. We're here to help.
The AA Ireland Team
Very easy to request assistance and…
Very easy to request assistance and very prompt and professional in dealing with my situation
21 septembre 2026
Avis spontané
After a phone call the service arrived…
After a phone call the service arrived within the hour and the problem solved. The service person could not have been more helpful. Great service highly recommend.
21 septembre 2026
Avis spontané
Michael did a great job
Michael did a great job, helping me with my problem.
21 septembre 2026
Avis spontané
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