Accident Repair Hub LTD Avis 155

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolute brilliant service by Accident Repair Hub. Everything from customer service, communication & the repair was outstanding. I would highly recommend this company. I am truly amazed by the body wo... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Very pleased with the job that was done. The job was done in a quick and timely manner and with good communication. The only criticism I have is that there was some misinformation about the collectio... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

It looks like the repair has been done well but i do not know exactly what has been done despite asking for details. it also took much longer than initially indicated apparently because parts were un... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The replacement of the passenger door , was excellent but I wasmore than delighted with the complete valeting of the interior and Exterior of my 8 year old car which was returned to me looking as good... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Garage automobile

Écrit par l'entreprise

Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.


Coordonnées de contact


4,5

Excellent

TrustScore 4.5 sur 5

155 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy and friendly

Easy, friendly process, which really helped at a time of stress. Great repair, highly recommend

26 mai 2026
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Réponse de Accident Repair Hub LTD

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback

Noté 4 sur 5 étoiles

Very pleased with the job that was…

Very pleased with the job that was done. The job was done in a quick and timely manner and with good communication. The only criticism I have is that there was some misinformation about the collection of my car. I was told that it could be collected by a truck but then a guy turned up to drive it back but he was really good but I explained to him that it was a classic and didn't want anybody to drive it. It turned out that it couldn't be collected by truck and the guy returned to collect it without any issue.

26 mai 2026
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Réponse de Accident Repair Hub LTD

Thank you for your honest feedback. We’re glad to hear some parts of your experience went well, and we appreciate you pointing out where we can improve. Your comments help us do better.

Noté 4 sur 5 étoiles

Good communication and quality of…

Good communication and quality of repair = Satisfied + Would use again .

21 mai 2026
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Réponse de Accident Repair Hub LTD

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Noté 2 sur 5 étoiles

Fairly speedy repair which was great

Fairly speedy repair which was great. Issues started when they were not able to return my car as promised as a driver sick. Seems I should feel sorry for them. I had to do all the chasing.

When the car was dropped off (they would not bring it to my home so compromise agreed) it has a large scratch on it where the repair was done. The drivers response when this was pointed out was to ‘ring the office’. No ownership or apology. I wrote and heard nothing.

Inside the door was covered with thick white dust (from sanding) and I think there is a layer of lacquer on the windscreen I can’t get off.

So maybe job rushed.

15 mai 2026
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Réponse de Accident Repair Hub LTD

We’re sorry to hear about your experience and appreciate you bringing this to our attention. This isn’t the standard we aim for, and we’d like the opportunity to investigate this further. A member of our team will be in contact with you.

Noté 5 sur 5 étoiles

Repair to my car was fantastic very…

Repair to my car was fantastic very helpful staff and very friendly thank you so much Barry emsley 👍👍

18 mai 2026
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Réponse de Accident Repair Hub LTD

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback

Noté 5 sur 5 étoiles

Brilliant Service!!!!!!!

Absolute brilliant service by Accident Repair Hub. Everything from customer service, communication & the repair was outstanding. I would highly recommend this company. I am truly amazed by the body work they did on my BMW - it looks as good as new. Thank you so much!

21 mai 2026
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Réponse de Accident Repair Hub LTD

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback

Noté 5 sur 5 étoiles

Excellent service

Excellent service , fitted our car in quickly and made an amazing job . Would recommend.

21 mai 2026
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Réponse de Accident Repair Hub LTD

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. Thank you

21 mai 2026
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Réponse de Accident Repair Hub LTD

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback

Noté 5 sur 5 étoiles

Car repair…

Service was absolutely fantastic great job done

21 mai 2026
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Réponse de Accident Repair Hub LTD

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback

Noté 3 sur 5 étoiles

Poor communication

It looks like the repair has been done well but i do not know exactly what has been done despite asking for details. it also took much longer than initially indicated apparently because parts were unavailable.
However, it was the poor communication to advise when the car would be ready that was the main issue, getting almost daily texts to say the car was ready when clearly it was not.

18 mai 2026
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Réponse de Accident Repair Hub LTD

Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.

Noté 5 sur 5 étoiles

Nice friendly staff all round

Nice friendly staff all round. Fast and perfect work. Car looks great.

18 mai 2026
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Réponse de Accident Repair Hub LTD

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback

Noté 5 sur 5 étoiles

Good communication and work to the car

Good communication and work to the car. Good customer service as well

19 mai 2026
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Réponse de Accident Repair Hub LTD

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback

Noté 5 sur 5 étoiles

Accident Repair Hub did a wonderful…

Accident Repair Hub did a wonderful repair work on my vehicle. I am truly impressed by the neat and professional touch, and the ease of communication and transparency i enjoyed with them whilst my vehicle remained in their custody. They always kept me up to speed with the progress of work done and any other information i needed to be aware of. I am delighted to say that i have received my vehicle today 18 May. The service delivery is worthy of commendation, and i highly recommend their services and expertise to all. Well done Accident Repair Hub, you deserve your 5 Star!

18 mai 2026
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Réponse de Accident Repair Hub LTD

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback

Noté 1 sur 5 étoiles

The vehicle was returned with very poor…

The vehicle was returned with very poor workmanship
Fixings where missing from the bumper and trims
The paintwork had parts missing over spray and paint runs

The workmanship is way below standard and may even be dangerous due to fixings being missing

8 mai 2026
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Réponse de Accident Repair Hub LTD

We’re sorry to hear about your experience and appreciate you bringing this to our attention. This isn’t the standard we aim for. We have been in contact with you to attempt to resolve this and are awaiting your response.

Noté 5 sur 5 étoiles

Company kept me up to date with the…

Company kept me up to date with the repair status and were always courteous and professional. My car was returned cleaned and as soon as possible once all repairs were completed.

18 mai 2026
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Réponse de Accident Repair Hub LTD

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Noté 5 sur 5 étoiles

The replacement of the passenger door

The replacement of the passenger door , was excellent but I wasmore than delighted with the complete valeting of the interior and Exterior of my 8 year old car which was returned to me looking as good as when I collected it from the Showroom!!! My only gripe was the lack of communication between the office and me as to what was going on. It was only through my phone calls or visiting the office myself that action moved forward. The young man crashed into me just before Christmas but the repair was not completed until May. Apart from this I give Accident Hub five stars.

15 mai 2026
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Réponse de Accident Repair Hub LTD

Thank you for your honest feedback. We’re glad to hear some parts of your experience went well, and we appreciate you pointing out where we can improve. Your comments help us do better

Noté 5 sur 5 étoiles

Service and help from the moment we…

Service and help from the moment we made contact was faultless

8 mai 2026
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Réponse de Accident Repair Hub LTD

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Noté 5 sur 5 étoiles

The car was picked up promptly

The car was picked up promptly, the work was excellent and my car came back lovely and clean

7 mai 2026
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Réponse de Accident Repair Hub LTD

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

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