thealkemistry.com Avis 

133
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kirstie and her team make the most beautiful, treasured pieces. It’s become a little predictable that I always buy my wife something from Alkemistry but they are all instant favourites. Customer servi... Voir plus

Noté 5 sur 5 étoiles

Fabulous experience getting pierced at the Floral Street store. The staff were great, really helpful and the piercer made my needle-phobic daughter feel at ease. If we didn't live so far away we would... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant mum and daughter experience with lots of support and reassurance. Thea guided us through choice of earrings and Frederika is a wizard with a needle - quick and precise. We bought some numbin... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Cancelled my 8 year old daughters appointment hours before it was due. Staying they had run out of standard earrings and if I wanted her appointment it would have to be with fine jewellery only.... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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4,5

Excellent

TrustScore 4.5 sur 5

133 avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

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4,5

Tous les avis

(133)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great experience

Great experience, Rai was very kind and informative, it is what I expected, however, I would live it if they were able to get a reader in to convey the full report.

1 octobre 2023
Noté 5 sur 5 étoiles

All my friends will now be going!

I went to The Alchemistry on my birthday to take an aura picture with my family (yes, it's a jewellery shop but they do this too!). I was at first a little sceptical but we all had such a great experience with Nilza - it was fun, informative and she was very positive and lovely to speak with. I've since convinced all my friends to go do their aura pictures too, and will be going again. Thanks for the memorable experience!

8 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing buying experience

Visited Floral Street London last week, another amazing experience. Rachel and her staff are so helpful, this is the second visit to the store within five months and I’ve already made three purchases.

I love the Alkemistry brand jewellery, it’s so delicate and just that bit different.
My first purchase was the pear multi drop necklace (18ct yellow gold) given to our daughter on the morning of her wedding, she absolutely loves it, however it needed to be altered just slightly, I posted it down to London two weeks before my next trip to the capital. Job done perfectly and it was ready for me to collect during my visit, the alteration charge was minimal at £25.00. A perfectly smooth and easy experience.

The wrapping on all of my purchases was beautifully done, it just makes the items that extra bit special.

Looking forward very much to my next visit to Floral Street Covent Garden.

24 juillet 2023
Noté 1 sur 5 étoiles

Wasted journey

My daughter arrived for a pre-booked appointment to have her welded bracelet cleaned. The person who was supposed to clean the bracelet wasn’t there and nobody else could help. No contact since to offer new appointment.

17 juillet 2023
Noté 5 sur 5 étoiles

Nice staff. Great products.

The staff was incredibly nice and knew who we were once we walked through the door (we made an appointment a few weeks prior).
We had two eternal bracelets customized and the whole process was smooth. I love the result and enjoy the bracelet every single day!

13 juillet 2023
Noté 5 sur 5 étoiles

Perfect gift

Easy to place order via the website and it was delivered as planned.
The jewellery ordered was perfect and the gift wrapping gave it that special touch.

15 juin 2023
Noté 1 sur 5 étoiles

You screwed up my order

You screwed up my order - sending the wrong necklace. My wife was expecting a pearl necklace on our Pearl anniversary - at our anniversary dinner she opened a opal one! I am still waiting for it’s replacement.
This is my first order from Alkemistry. I won’t be coming back.

13 juin 2023
Noté 5 sur 5 étoiles

A Fun and unique experience

Excellent service and location. Beautiful surroundings. We had a fun and worthwhile experience.

26 avril 2023
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Réponse de thealkemistry.com

Hi Sally,

Thank you so much for taking the time to review your experience. We are so glad that you had a great time and look forward to hopefully welcoming you again soon.

Love The Alkemistry ⭐

Noté 5 sur 5 étoiles

The team member Nina was great

The team member Nina was great, and let me try on everything which I was curious over before I made the decision to buy 2 pieces

12 mai 2023
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Réponse de thealkemistry.com

Hi Neelam,

Thank you so much for taking the time to visit our Covent Garden store.

I am so glad that the team were helpful and we do hope that you enjoy your two new purchases and come visit us again soon.

Love The Alkemistry 🪄

Noté 1 sur 5 étoiles

Awful no stock and no response but they…

Awful no stock and no response but they have taken the payment

8 mai 2023
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Réponse de thealkemistry.com

Hi Matt,

We are sorry for the issue with your order.

I believe the team reached out to you and found you a suitable alternative for the item that you wanted.

We do hope that this has resolved your issue and hope to welcome you again soon.

Love The Alkemistry 💎

Noté 5 sur 5 étoiles

The aura photo experience was really…

The aura photo experience was really lovely and insightful, well thought and explained by the staff there too! Alkemistry is a lovely jewellery store with warm energy, I would go again and recommend to anyone looking for a fun experience!

26 avril 2023
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Réponse de thealkemistry.com

Hi Dhermika,

Thank you so much for taking the time to review your experience. We are so glad that you had a great time and look forward to hopefully welcoming you again soon.

Love The Alkemistry 🌈

Noté 5 sur 5 étoiles

The necklace is so cute

The necklace is so cute. Quality is good. I wear it daily and color doesn’t change. I love it.

9 mars 2023
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Réponse de thealkemistry.com

Hi Lu,

Thank you so much for taking the time to review your necklace! The Chubby heart is also one of our favourites and it is so cute!

The colour won't change as it is 18ct solid gold, a true investment piece!

Wishing you a wonderful day!

Love The Alkemistry ❤

Noté 5 sur 5 étoiles

Amazing service and staff

Amazing service and staff. My daughter had her ear re done. They did not hurry her when she was upset.

16 mars 2023
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Réponse de thealkemistry.com

Hello Amy,

Thank you so much for taking the time to review your piercing service with us. We are delighted that you were happy with the service. Do not hesitate to contact us if you need any assistance in the future.

Wishing you a wonderful weekend!

Love The Alkemistry 🪄

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