The Aromi Avis 

267
TrustScore 2 sur 5

2,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Jag gjorde en beställning den13 februari och betalat för den.leveransen skulle ske inom 5 dagar. Än så länge har jag inte fått nåt och jag mailade supporten 2 gånger utan att få nån svar. Är det här... Voir plus

Noté 3 sur 5 étoiles

"Onlangs een bestelling geplaatst via de website van Aromi en de betaling gedaan via Klarna. Ik heb mijn keuze mede gebaseerd op de positieve recensies hier op Trustpilot, waardoor ik het in eer... Voir plus

Noté 1 sur 5 étoiles

Dit zijn oplichters! Geurtjes besteld en nooit gekregen. Mail gestuurd voor info en toen viel mij op dat de tekst die ik stuurde opeens in mijn bevestigingsmail kwam te staan. Ik heb mezelf uitgelache... Voir plus

Noté 5 sur 5 étoiles

It is the definition of a long lasting cologne (8hrs), not too strong nor too weak. But this is not something to be worn in warm nor hot weather as the spiceness will be magnified by 5 fold. Leather i... Voir plus

À propos de l'entreprise

  1. Parfumerie

À propos de The Aromi

Écrit par l'entreprise

Welcome to The Aromi
We are an online perfume store, and we are on a mission to demystify fragrance for our customers. We can show you how to confidently pick fragrances that you will love to wear.

The Best Perfumes and Colognes
Discover all your favorite perfumes and colognes at The Aromi. You can explore over 7,000+ designer perfumes, niche fragrances, and celebrity scents. In addition to the traditional scents for men and women, we offer a wide selection of modern unisex fragrances.

Looking for a new scent?
Explore your choice of exciting new fragrances with our perfume samples or our mini perfumes, which are perfect for trying out new fragrances. Or use our perfume finder to get our personalized recommendations.

Looking for discount perfumes?
We have authentic brand-name perfumes and colognes on sale for you, at prices up to 80% off.

Our Trusted Reputation
Our customers value our deep discounts and our authentic perfumes, as well as our quick shipping and our helpful customer service.

Giving Back
We are a partner with The Other Side Academy, a non-profit organization that focuses on behavior modification in adults who have struggled with addiction, crime, job loss, and homelessness. Everyone deserves a second chance and we are proud to support this organization.

Coordonnées de contact

2,2

Bas

TrustScore 2 sur 5

267 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,2

Tous les avis

(267)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Responsive and easily resolved my issue (changing shipping address). Love the products too- thank you.

22 janvier 2021
Logo de The Aromi

Réponse de The Aromi

That's good to hear you're enjoying the perfumes and glad everything worked out with the change of address!

Noté 5 sur 5 étoiles

Trustworthy company

I bought a small test size of a Calvin Klein fragrance a while back and loved it. A lot of vendors seem untrustworthy or dilute their fragrances. The Aromi had the product I was looking for at a competitive price, and I will keep going back in the future.

17 janvier 2021
Logo de The Aromi

Réponse de The Aromi

Thanks so much, we only sell authentic fragrances and we're happy to hear you're enjoying them!

Noté 5 sur 5 étoiles

Congrats Aromi.

On time with shipping.
Quick response to queries.
Excellent prices for Excellent perfumes.

17 janvier 2021
Logo de The Aromi

Réponse de The Aromi

Appreciate the review and hope you're enjoying your new scents!

Noté 4 sur 5 étoiles

I loved everything except for the…

I loved everything except for the perfume I ordered lol it doesn't smell like I hoped it would...not your fault. Everything else was great I ordered you shipped it came early even I was thrilled until I smalt it. But I will definitely order again from you . Thank you

17 janvier 2021
Logo de The Aromi

Réponse de The Aromi

Thanks for the review and sorry to hear that you aren't enjoying your fragrance. We'll email you privately to follow-up!

Noté 4 sur 5 étoiles

Customer service made a mistake right

Update: the company has contacted me and corrected the mistake. The package is in route, a coupon provided for future orders, and the order refunded for inconvenience. I'm very happy with this resolution.

Original: I placed an order that was supposed to arrive by Christmas. The package was delivered to a completely different state according to the fedex delivery confirmation. I reached out to customer service and was told a claim would be filed with FedEx and given a $5 off coupon. After a couple days I reached back out to find out if the package was being resent. I did not receive a reply. I reached out to Fedex and I was told that thearomi sent them the New York delivery address. I reached back out to thearomi to find out if I am getting a refund or if they can resend the package, still no response. I reached out again today.

1 janvier 2021
Avis spontané
Logo de The Aromi

Réponse de The Aromi

** Thanks for the update, we're glad we got things worked out but most importantly, we're happy that you're happy. Have a good start in 2021! **

Hi Jess,

I'm very sorry about your poor experience ordering with us this year. I just tracked your package and it is in route to you in Alabama but unfortunately there's been long delays with shipping this year across all carriers and is still listed as delayed and in-transit. Since this doesn't help you with your holiday gifts, I've refunded the full amount. When you do get the fragrances, feel free to keep and enjoy them.

Very sorry that the delivery services have been slow this holiday season and caused you additional stress and anxiety. All the best in 2021.

The Aromi

Noté 5 sur 5 étoiles

Festive scents

They have a wide selection of perfume to choose from. They also have scented candles which I personally love! I'll recommend this to my family and friends.

24 décembre 2020
Avis spontané
Logo de The Aromi

Réponse de The Aromi

Thanks so much, glad to hear it. We love a good candle too!

Noté 5 sur 5 étoiles

Great communication

Great communication! Very professional and to the point. Arrived on time and in great condition. Excited to try out the different colognes!

13 novembre 2020
Logo de The Aromi

Réponse de The Aromi

Very glad to hear it and glad everything arrived on time!

Noté 5 sur 5 étoiles

Great product

Great product, fast shipping and fair prices. How could I have asked for more. I will return to buy again. :)

12 novembre 2020
Logo de The Aromi

Réponse de The Aromi

And we look forward to working with you again!

Noté 2 sur 5 étoiles

I had other things in my check-out cart…

I had other things in my check-out cart that didn't show up. There was a sample that I wanted to buy that didn't show-up.

1 novembre 2020
Logo de The Aromi

Réponse de The Aromi

Thanks for your review, I'm sorry to hear that you were disappointed with your order!

I just pulled up your records and it looks like we only received an order for the 3-fragrance mini set which has been delivered. I'll reach out to you via email regarding the additional samples, we use Shopify for the website which generally runs very smoothly and accurately but we'll figure this out for you!

Noté 5 sur 5 étoiles

Excellent!

I really love the delivery service, really fast. Do not understand reviews where guys have some troubles with the orders. Product is exactly what I ordered, so definitely great purchase! My mom loves the aroma I have ordered to her. I would recommend them to my friends.

29 septembre 2020
Avis spontané
Logo de The Aromi

Réponse de The Aromi

Glad to hear your mom likes the scent! Yes, I think USPS was having some issues a few weeks ago but fortunately it seems to have improved and things are getting delievered quickly again. Whew! :)

Noté 2 sur 5 étoiles

place the order on 9/17/2020 and still…

place the order on 9/17/2020 and still not here it looks like it going to take 2-3 additional days. question I was 5 dollars for shipping why does it take this long to receive the package.

24 septembre 2020
Avis spontané
Logo de The Aromi

Réponse de The Aromi

I'm sorry to hear that USPS has been slow in delivering your package. I just tracked your shipment and it looks like it is still listed in transit. I will monitor and see if there is any movement on the package today and contact USPS if the package seems to be stuck somewhere. Unfortunately USPS has been a bit slower than normal.

I'll reach out via email to follow-up!

Noté 4 sur 5 étoiles

Thumbs up!

The packaging and the smell is amazing!!! My man love it, he said it’s smooth and not a overpowering smell.

19 septembre 2020
Avis spontané
Logo de The Aromi

Réponse de The Aromi

Thanks so much for the nice review!

Noté 5 sur 5 étoiles

Exceptional service

Exactly what was on the website. Delivered exceptionally fast. Great experience overall!

14 septembre 2020
Avis spontané
Logo de The Aromi

Réponse de The Aromi

Glad to hear it, thanks for the review!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Prompt service. Will order again for sure.

6 septembre 2020
Avis spontané
Logo de The Aromi

Réponse de The Aromi

Great, look forward to working with you again!

Noté 5 sur 5 étoiles

Everything was fine

Everything was fine. Shipped quickly. I am pleased. It would be great if it was a bit cheaper, but no complaints.

3 septembre 2020
Avis spontané
Logo de The Aromi

Réponse de The Aromi

Thanks for the review and be sure to check out our sales section for bargains, some are up to 80% off MSRP. :)

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus