The whole experience when dealing with this company was good. Nothing was too much trouble especially when the first baskets we’d chosen didn’t fit and had to go back. Returning them was seamless and... Voir plus
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The whole experience when dealing with this company was good. Nothing was too much trouble especially when the first baskets we’d chosen didn’t fit and had to go back. Returning them was seamless and... Voir plus
L'entreprise a répondu
I have only positives as the company are very helpful and I love the trug that l bought for a friend’s birthday at the end of September. I am a sure she will love it too. I am now very tempted to to... Voir plus
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excellent service arrived quickly and safely in strong packaging I am delighted with my large rattan garden baskets and they now stand either side of my front door containing large topiary Have... Voir plus
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Ordered the baskets to store my sewing/craft items in. After choosing my baskets I had problems with my computer so could not order online. After several attempts I phoned the company and they could n... Voir plus
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We are a small business passionate about providing an extensive range of superb quality wicker baskets for your home or business. Our wicker baskets come in all shapes, sizes and colours in willow, rattan, seagrass, water hyacinth and more. We strive to provide a level of service that is second to none and are committed to being the best we can be. We would love to hear about the experience you've had with us and if you have any thoughts on how we could be better.
Unit 15 Endeavour Business Park, Crow Arch Lane, BH24 1SF, Ringwood, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de The Basket Company
Lovely products, have purchased before, quality is consistent.
Delivery can be a little slow,

Réponse de The Basket Company
The hamper basket is just perfect, great size and quality. Basket Company was absolutely brilliant, they were so helpful and fast tracked order for us, Thank you !

Réponse de The Basket Company
Absolutely stunning tray and pen pot. I couldn’t be more pleased with them. Delivery was also really fast and they were so well packaged. I’ll definitely be buying more 😊

Réponse de The Basket Company
It was for my friends birthday present, she is delighted with it.

Réponse de The Basket Company
excellent service
arrived quickly and safely in strong packaging
I am delighted with my large rattan garden baskets
and they now stand either side of my front door containing large topiary
Have had many compliments from passers by

Réponse de The Basket Company

Réponse de The Basket Company
Brilliant company to deal with - made small order online Sam contacted me to explain 1 of the items wasn’t at the standard they would like to send out and explained that the basket will be back in stock gave me an option to send half the rest of my order or hold all items till all is ready .. once everything was back in stock as promised was all then sent.

Réponse de The Basket Company
The French basket was perfect in all ways and was as described on the website. It was well packaged up and arrived safely.

Réponse de The Basket Company
Great basket, really happy with it when it arrived. Bought as a gift for my husband who is the hardest person to buy for and it was literally the best present ever.
We took our basket on our first picnic outing, will be a firm favorite to leave in the car for our weekly jaunts.
Great quality at a great price.

Réponse de The Basket Company

Réponse de The Basket Company
Good product.Happy with it .Only thing with lidded baskets is that they do not close properly and remain half open

Réponse de The Basket Company
I bought a log basket from The Basket Company site which was delivered 16th June. I unpacked it, disposed of all the packaging and then had to wait for some home renovations to be completed before putting it in place... and it didn't fit! I got in touch with the company by email to see if I could swap it for a smaller size some 10 days later and they could not have been more helpful. Big shout out to Sam who personally checked the actual dimensions of the smaller baskets in stock to make sure it would fit and for sorting out a drop off of the new basket and pick up of the old one in one visit with DPD. Smooth sailing and an object lesson in warm, friendly, responsive and efficient customer service. And I love my new log basket too :-)

Réponse de The Basket Company
The purchased baskets were excellent and customer services was so helpful

Réponse de The Basket Company
My daughter and granddaughter (3) were so pleased with their trugs. Already put to use for their first year of growing veg. Thank you for the fast delivery as well 💕

Réponse de The Basket Company
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