Thebloomcar Avis 

UPDATE: THIS COMPANY JUST CONTACTED ME AGAIN....this time, they offered to pay back the balance of what they kept on the condition that I give them a better review, or if I took down the review.

Sorry, but no. This is not about the money. This is about doing the right thing. I would have respected them if they sent me the correct item to fix THEIR error. It would be much less expensive for them to send me the right thing than to have me pay for shipping it back (which they wanted me to do first then reimburse me). Sounds a little scammy to me...

Nope. Done with this company. They sound friendly in their emails, but they don't want to fix their mistakes. And by the way, I'm not a Karen. I have been polite and respectful throughout the whole ordeal. I'm just not willing to shell out another $100 on top of what I already paid, to fix their error...and then trust that they won't screw me over on that.

Save yourselves the headache, folks...your car is cool enough without their products.

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Don't buy from this company. They take your money, politely thank you and then, the party's over.

I correctly ordered door sills for a BMW 530i. The ad looked cool and I thought it would be fun to have. So I paid something like $89. About a month later, with very little communication, the package arrived.

Wow! I was underwhelmed. The quality is very cheap and (even worse) it was clearly the wrong sizes. I tried to install them, but the size and shape was all wrong. Plus, I could tell that if I closed the door, the sill would break.

ENTER CUSTOMER SERVICE: After a few volleys, the customer service reps asked me to send videos to prove it was wrong, and she (Ava) agreed to send a replacement. Annoying, but okay... I asked what do I do? Here's the fun...

I was to ship the item back to them (at my cost) and they would ship it back once they verified the item. Grrr... And the worst part? Shipping back was nearly 2x the original cost. But don't worry, I will be getting that money back once they receive.

NO!

I contacted them and explained that it would be cheaper by far, if they just sent me a replacement. Then they told me that I could have another one shipped if purchase something else from them...

OMG. Nevermind. I'm not giving them any more money. None.

They finally said that they would refund $35.99 to my credit card. That's about a $50 dollar loss.

So, they made a mistake. I'm paying about $50 for the mistake and all I have to show for it is a crappy set of flashy, plastic sticks that don't fit my car.

Take my advice. Don't trust this company.

I bought the Audi puddle lights. I got a sick feeling about two weeks after not hearing anything about my order. After figuring out how to contact the company only through email. No customer service number. Eventually my son received his gift which ended up being four pieces of cheap plastic without sensors of course. I’m so embarrassed I sent these as a gift, but that’s what you get when you hit a clickbait button on Google. I know better, but I wanted to surprise for my son, who loves his Audi. His car has every bell a whistle, and I wanted something new and cool. If it’s too good to be true, it probably is! TOTAL SCAM!

I bought the light up door sill and am trying to return it. The quality of the products are very cheap and the magnets are weak. Don't believe the 30 day money back guarantee they make you jump through hoops.

Worst company I have ever dealt with. My order was never recieved and I have demanded a refund numerous times only to get a message about my shipment has gone back overseas they will contact me soon to set up another delivery. Pretty sure it’s a shell game scam. I strongly urge anyone not to purchase anything from Bloomcar.

Here's my issue i ordered door spills for my vehicle the order can but it didn't fix my can. I've tried calling, emails, even the online form they send u too if there's a problem. It's been almost a month

I bought some items of Instagram which took me to another screen from memory, put CC details and the webform didnt validate, so tried again, the app or webpage didnt confirm or deny payment went through...

then got my Ccard blocked because they put through 2 transactions anayways

So partly my fault maybe due to browser security... but mainly crappy app and webform validation tested across apps is my guess.

So products look alright for the price, but i am unwilling to try purchase again.

Do not do business with this company!!!... I REPEAT! "Don't business with this company"!
Once they have your money, there are no refunds!!...regardless if product is damaged from packaging, product defective or product does not fit your vehicle..besides China quality.
I purchased sill lights that took three weeks to arrive. After installing you could see that the size was to big and there were gaps between product and vehicle application. I contacted immediately with my issues and, days later the response was that not all applications fit to vehicle and there was no refund policy. They suggested that I could sell them to friend.
Scammed....I am going to just right it off as a loss and move on.
Please folks, if you are reading this comment....IT IS THE TRUTH!
All of the comments you read with such positively, it is from the company writing them.....NOT from real customers.
"Buyer beware"

Where's my order from 3 weeks ago. Been scammed from Google advertisers before. Hope I'm wrong but we'll see.

Ordered the door sills specific to our vehicle make. The description and videos showed super easy installation. Received them only to find out that the vehicle must be modified structurally to work. When I submitted a return request I was told that they would only refund 40% - not even half- of the purchase price.

Das ist schon der mieseste überteuertste China Mist. Schaut euch auch woanders um zB Ama... Hände weg von dieser Firma. Halsabschneider!

I purchased from them and the product is low quality. They aren't made well. I can barely plug in the charger, it's not stable. When I contacted them they said because I had it got over 30 days they wouldn't do anything. I bought it as a Christmas gift. Will not purchase from them again. The only reason I gave 2 stars is because they do seem to with for now and they did reply to my email quickly.

Ordered the light up door sills for my son’s car. My husband placed the order but apple autocorrect kicked in. We eventually received the product on Christmas Eve after ordering on Black Friday and realised the error.
Contacted the company (Lisa) wanting to know how we could fix the issue and offered to pay but the only response I kept getting is that the product received was what I ordered. Good customer service would have been to discount a replacement.
I could not live with the typo so I decided to place an order with a different company, one that had the right car manufacturer logo.
Now they have a bad review and lost a customer forever because Lisa would not engage!

I wish I had read these reviews prior to ordering.

This issue may or may not be the company's problem. But it reflects on them. I placed an order paid for it on the 8th of December. My purchase is still floating around somewhere in Midwest and today is the 23rd of December. It was stuck for about 10 days or more in one place without any movement. I did email the company they were responsive, but here it is two days before Christmas and I still don't have the gift that I want to present. In addition still don't know where the package is for sure or when I'm going to receive it. Once again it may or may not be the company's fault but it definitely reflects on them for failure to deliver within a reasonable time.

After placing an order, and seeing no update on shipping or order status, I looked into canceling and getting a refund. That's where they screw you. They don't allow the order to be canceled once it's started 'processing'. Then, their policy is 30 days from purchase.

I've ordered this going on 3 weeks ago, and nothing. By the time it arrives, IF it arrives, I will be stuck with whatever arrives.

Read the other reviews. Not a trustworthy business/con.

Horrible customer service, just ended up scratching my car. The quality of the product is trash, one of them didn't even work out of the box. The customer service keeps giving me the run around. They make me send a video then ask for another when why tf does it matter.

I purchased the door sills for my RSX Type S. I didn’t like the way it looked with my car so before installing I contacted after I received them and then they asked me to remove my old seals place under and then email back. When I told him I removed mine set theirs down then they said oh we need a photo and if you move anything we’re not gonna be able to accept returns. I think there’s a scam and they try to set you up that way they can say do not return because now that you’ve opened the box or try them out we won’t take them back even though they state you have 30 days to return them I still haven’t received money And they haven’t returned my emails

Do not buy from this company. They sent me sills that are not even built to fit my car. Meaning there is no way on this earth they would fit. I contacted them and they wanted pictures and a video. I sent them and they came back and told me to modify my car and make it stick with 2-sided tape and Velcro. They are a scam! They offered me 30% refund and keep the crappy stuff that can't be used. I never received the free gift either with the product. I called my credit card company and charged the whole amount back. That is what you do to companies like this.

It arrived in a timely manner, very easy to install, looks great and a few of my friends are asking how they can get them great product

These products did not come to me as they should. Why is one purple and the other multi color? The purple one does not change color. They do not stick to the surface. The fall off when I open the door. They advertise how great the magnet is. They are poor quality. The purple one does not change color no matter how hard I press the button. I argued with them to get a refund but they put words in my mouth by claiming I'm changing my mind, which is not covered in their return policy. Do not buy this product!

This is a scam! The product is shipped from China and if something is wrong with it, they won’t give you a full refund. They would offer you like 25% store credit. And if you want more, they want you to lie and give them a good review! Especially that Lisa Bell customer service person.