Works excellent! I saw immediate improvement in my chin, neck and eyes. Results for me were very quick. I’m a sun worshiper and 63. Highly recommend being a member for the discounted pricing. Managing... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I purchased the sample package. After using for a week my skin started to blister. Do not use if you have sensitive skin. I returned the sample package per their guarantee. They refunded the sampl... Voir plus
L'entreprise a répondu
I have been using this product for a very short time and not as often as suggested and yet already I see a very big difference in the firmness of the skin on my arms and neck. The product gets a very... Voir plus
L'entreprise a répondu
Been using it for quite awhile absolutely no difference in my skin whatsoever. Tried to cancel guy talked me into continuing with the body firm cream and neck cream. Did it but absolutely nothing has... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vitamines et compléments alimentaires
- Institut de beauté
- Service de fitness et nutrition
- Boutique de santé et beauté
- Clinique dermatologique
À propos de The Body Firm
Écrit par l'entreprise
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face.
Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
Why Customers Choose The Body Firm™
- ✔ Clinically shown formulas powered by TruFirm® Complex
- ✔ Targeted treatments for the neck, chest, arms, and legs
- ✔ Curated collections crafted with care and precision
- ✔ Backed by a 60-day money-back guarantee
Body Care, Reimagined. From Head to Toe.
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.
Our Philosophy
At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.
Coordonnées de contact
Etats-Unis
- thebodyfirm.com
3,0
Moyen
632 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My auto ship was not changed to a later…
My auto ship was not changed to a later date as requested & the package was sent out on their scheduled date & was not changed to extended date
They would not let me send it back & charged me for it when I already had one & didn’t need or want this one
14 mai 2026
Réponse de The Body Firm
Thank you for bringing this to our attention, Patricia. We're sorry for the misunderstanding regarding your shipment date. That's not the experience we want for you. We'd like to extend our assistance to review your account and ensure your delivery preferences are correctly updated. Please contact The Body Firm Customer Care team at 1-800-262-7441 (7:00 AM–10:00 PM EST) and we'll get this sorted out for you right away.
Product has not worked at all and I…
Product has not worked at all and I have been using almost 2 years. I cancelled the product and it keeps on coming.
26 juillet 2026
Réponse de The Body Firm
Thank you for sharing this, Cathy. We're truly sorry to hear you haven't seen the results you were hoping for, we understand how frustrating that can be after dedicated use. We'd be happy to review your account with you and make any changes. Please reach out to The Body Firm Customer Care team at 1-800-262-7441 (7:00 AM–10:00 PM EST), so we can assist you directly.
I need to stop this service but cannot…
I need to stop this service but cannot find how. I keep having to pay $128 each month and only get the package every 2 months if that. It is a scam. How do you stop this 'service?' IT IS EVERY MONTH I GET CHARGED so it is not a one-off thing . The date I put down is today, but this has been happening since I first bought a box (years)
26 juillet 2026
Réponse de The Body Firm
We're sorry to hear your feedback and experience, Sue. Your cancellation request has been completed as of today 07/28/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
This account has been CANCELED
This account has been CANCELED! What must I do to get you to STOP sending and CHARGING me for products I do NOT WANT!!!
CANCEL CA NCEL CANCEL
26 juillet 2026
Réponse de The Body Firm
We're sorry to hear about your experience, Kim. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skincare journey. If anything else comes up, we're here.
I had sent an email to have all orders…
I had sent an email to have all orders discontinued as I have plenty of products. Please do no to send, and discontinue any billing for the products. You could send a customer service number I could call, could not find one, (my date is wrong, do not remember when the request was sent}
20 juillet 2026
Réponse de The Body Firm
We're sorry to hear your feedback and experience, Joyce. Your cancellation request has been completed as of today 07/27/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
I keep trying to stop this from coming…
I keep trying to stop this from coming and you keep sending it
You don’t honor when I try to skip too
I can’t find my log in easy
Everything is a hassle
17 juillet 2026
Réponse de The Body Firm
Thank you for sharing your feedback and experience, Lisamarie. We’re truly sorry for the frustration you encountered while managing your shipments and accessing your account. We can confirm that your membership was canceled on 07/26/2026, and no additional orders will be sent moving forward. We’re grateful to have had you as part of The Body Firm family.
Good servic
25 juillet 2026
Réponse de The Body Firm
Thank you for sharing, Catherine! We’re thrilled we could help! Thank you for recognizing our Customer Care team — we’re always happy to support our customers. We're grateful to be part of your skincare journey.
Softens the skin…
I have been using Crepe Erase for several years. Like the product as it softens the wrinkles on my arms and aren't as noticeable.
25 décembre 2025
Réponse de The Body Firm
Thank you for sharing your feedback, Mary! We're delighted to hear about the visible improvements you've noticed over the years and that the product continues to work well for you. We're grateful to be part of your skincare journey.
quick solution helpful live person
15 juin 2026
Réponse de The Body Firm
Thank you for sharing your feedback, Kathryn! We’re glad to hear you had a positive experience with our Customer Care team. We appreciate your support and are always happy to provide great service when you need us. Thank you for being a valued member of The Body Firm.
They trick you into a VERY expensive…
They trick you into a VERY expensive subscription. Very hard to cancel. Products themselves work ok
24 juillet 2026
Avis spontané
Réponse de The Body Firm
We're sorry to hear your feedback and experience, Peggy. We appreciate that you like our Crepe Erase Product. We'd also appreciate the opportunity to review your account and discuss the options available to you. Please contact our Customer Care team at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST, and we'd be happy to assist.
Réponse de The Body Firm
Thank you so much for your kind words, Marvel! We’re happy to hear that you’re enjoying Crepe Erase by The Body Firm. We appreciate your support and are grateful to be part of your skincare routine. Thank you for choosing The Body Firm!
It does take time for this product to…
It does take time for this product to work. If you put the time in and use the product as directed, you will notice subtle differences in your skin's appearance.
24 juillet 2026
Réponse de The Body Firm
We appreciate you taking the time to share your experience with Crepe Erase by The Body Firm, Juli! We’re glad to hear that staying consistent with your skincare routine has been a positive experience. Thank you for your continued support and for choosing The Body Firm!
My crepey arm skin is less visible…
My crepey arm skin is less visible after using your products. My facial wrinkles are also not so noticeable anymore . Great products. Thank you .
24 juillet 2026
Réponse de The Body Firm
Thank you for sharing your feedback, Renita! We’re thrilled to hear about the positive results you’ve experienced and are glad that Crepe Erase has become a great fit for your routine. It truly means a lot to know our products have made a difference for you. Thank you for being part of The Body Firm!
The customer service has always been…
The customer service has always been professional and very helpful with my needs.
8 juillet 2026
Réponse de The Body Firm
We appreciate you sharing your feedback, Katherine! We're delighted to hear our team has consistently met your expectations. Thank you for being a valued member of The Body Firm!
It really works.
I have been using Crepe Erase products for 20 years plus, for a reason, It works.
24 juillet 2026
Réponse de The Body Firm
Thank you so much for your incredible loyalty over the years, Mary Ann! It truly means a lot to us that Crepe Erase has remained a trusted part of your routine for so long. We're so glad to have you as part of The Body Firm!
Product does not seem to be working as…
Product does not seem to be working as well as before.
24 juillet 2026
Réponse de The Body Firm
We're sorry to hear your experience didn't meet your expectations, Nancy. That's not the experience we want for our customers. For the best results, we recommend using the product consistently, as many customers begin to notice visible improvements within 6–8 weeks. The formula is designed to help hydrate, smooth, and improve the overall appearance and texture of the skin over time. Thank you for choosing The Body Firm!
Skin Revitalizing Tool won’t charge after a month
I have noticed a difference in the month I’ve had it but my free gift SKIN REVTIALIZING TOOL will NOT charge anymore. I know it was a free gift but I truly believe that is the reason for the difference
13 juillet 2026
Avis spontané
Réponse de The Body Firm
Hi June, thank you for your feedback! We're so glad to hear you've already noticed a difference. We're sorry to hear that your complimentary Skin Revitalizing Tool is no longer charging, and we understand how disappointing that must be. Thank you for choosing The Body Firm!
Your company is very hard to deal with
Your company is very hard to deal with! Product that I did not order was charged on my credit card
21 juillet 2026
Réponse de The Body Firm
We're sorry to hear about your experience, Leo. We sincerely apologize for the inconvenience. We understand how frustrating unexpected charges can be, and we can confirm that your account was canceled on 07/17/2026 to prevent any future shipments. Thank you for being part of The Body Firm family.
Réponse de The Body Firm
Thank you for your feedback, Paula. We're truly sorry to hear you haven't seen the results you were hoping for, we understand how frustrating that can be. We'd be happy to review your account with you and make any changes. Please reach out to The Body Firm Customer Care team at 1-800-262-7441 (7:00 AM–10:00 PM EST), we'd be happy to explore options that may work better for your skin.
I had tried to cancel back in May and…
I had tried to cancel back in May and you people took out the money again. I want to cancel!!!!
15 mai 2026
Réponse de The Body Firm
We're sorry to hear your feedback and experience, Kelly. Your cancellation request has been completed as of today 07/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.