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The Body Firm Avis 

632
TrustScore 3 sur 5

3,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Works excellent! I saw immediate improvement in my chin, neck and eyes. Results for me were very quick. I’m a sun worshiper and 63. Highly recommend being a member for the discounted pricing. Managing... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I purchased the sample package. After using for a week my skin started to blister. Do not use if you have sensitive skin. I returned the sample package per their guarantee. They refunded the sampl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been using this product for a very short time and not as often as suggested and yet already I see a very big difference in the firmness of the skin on my arms and neck. The product gets a very... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Been using it for quite awhile absolutely no difference in my skin whatsoever. Tried to cancel guy talked me into continuing with the body firm cream and neck cream. Did it but absolutely nothing has... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vitamines et compléments alimentaires
  2. Institut de beauté
  3. Service de fitness et nutrition
  4. Boutique de santé et beauté
  5. Clinique dermatologique

À propos de The Body Firm

Écrit par l'entreprise

The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face.

Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.

Why Customers Choose The Body Firm™

  • Clinically shown formulas powered by TruFirm® Complex
  • Targeted treatments for the neck, chest, arms, and legs
  • Curated collections crafted with care and precision
  • Backed by a 60-day money-back guarantee

Body Care, Reimagined. From Head to Toe.

The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.

What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.

Our Philosophy

At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

632 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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3,0

Tous les avis

(632)

449 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Do not listen to customer

Do not listen to customer

5 février 2026
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Réponse de The Body Firm

We're sorry to hear your feedback and experience, Jessica. We sincerely apologize that your recent experience with our Customer Care team did not meet expectations. Your feedback is important to us, and we appreciate the opportunity to improve. Thank you for choosing The Body Firm.

Noté 3 sur 5 étoiles

better than average. more honest in ads.

easy to use , instructions on multipul products are very breif

24 août 2025
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Réponse de The Body Firm

Thank you for your feedback and experience, Vivian. We're glad to hear you found our Crepe Erase product easy to use. We also appreciate your comment about the guidelines, you can visit our website at thebodyfirm.com for more instruction for each product. For further assistance and question, kindly reach us at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.

Noté 5 sur 5 étoiles

Cooperative and economical

I appreciate your flexibility in allowing me to push back my next delivery since I still have plenty of the product that works so well on reducing upper-arm flab. Your associate was courteous and not pushy. I also like being alerted of sales as we all like to save money.

16 juin 2026
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Réponse de The Body Firm

Thank you for your feedback and sharing your experience, Elizabeth! We’re delighted to know that our service and Crepe Erase products have brought you such a positive experience. We truly appreciate you choosing The Body Firm as part of your skincare journey.

Noté 5 sur 5 étoiles

The products are top notch

The products are top notch. I especially love the body crème.

24 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your wonderful feedback, Mary! We’re glad to hear you’re enjoying Crepe Erase and that our products have become a favorite in your skincare routine. We appreciate your support and thank you for choosing The Body Firm!

Noté 3 sur 5 étoiles

I think your products are expensive and…

I think your products are expensive and have found others much more reasonable. Will be cancelling.

24 juillet 2026
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Réponse de The Body Firm

Thank you for your feedback and experience, Sheila. Our pricing reflects the high‑quality ingredients, research‑backed formulations, and strict manufacturing standards that go into creating a safe, effective, and premium skincare experience. We're committed to delivering dependable quality and visible results you can feel confident in. For further assistance or question, kindly reach us at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.

Noté 5 sur 5 étoiles

My husband is so turned on by my skin

My husband is so turned on by my skin. And I know it looks better since I lost weight and definitely needed to use the product. I can't imagine what it would look like without it.I'm sixty eight years old.

24 juillet 2026
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Réponse de The Body Firm

Thank you so much for sharing, Rosemary! We're delighted to hear how pleased you are with your results and that Crepe Erase has been such a great fit for your skincare routine. Thank you for choosing The Body Firm!

Noté 5 sur 5 étoiles

I am 66 years young

I am 66 years young. I’ve been using Crepe Erase for over a year. Crepy skin is almost completely gone! Dry winters and hot summers are brutal to the skin. With daily use, my skin looks several years younger. Face, neck, arms, and legs look and feel amazing! Nothing else compares to Crepe Erase. Customer service helped me change my order status to receive my products sooner in the winter. Thank you to The Body Firm.

2 février 2026
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Réponse de The Body Firm

Thank you so much for sharing your feedback, Kathryn! We are so glad that Crepe Erase has made such a visible difference for you and that our team was able to make your experience even smoother. Thank you for your continued support and for trusting The Body Firm!

Noté 5 sur 5 étoiles

Great products

Great products, I've been using the facial pumping and the neck repair for about 3 years now , I have seen a noticeable difference. I use them at night after I shower,

24 juillet 2026
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Réponse de The Body Firm

Thank you so much for your kind words, Pam! We’re so glad to hear that Crepe Erase by The Body Firm has become a trusted part of your skincare routine over the years. We appreciate your continued support!

Noté 5 sur 5 étoiles

I am pleased with being able to change…

I am pleased with being able to change or skip my orders. Thank you for that option.

23 juillet 2026
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Réponse de The Body Firm

We appreciate your feedback, Anita! We're happy to hear you're enjoying the benefits of having full control over your account and subscription. Thank you for being a valued member of The Body Firm!

Noté 5 sur 5 étoiles

Great customer service.

Great customer service.

2 juillet 2026
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Réponse de The Body Firm

We’re so happy to hear about your positive experience, Norma! Thank you for recognizing our Customer Care team—we’re always here to support you. We truly appreciate having you as part of The Body Firm community!

Noté 4 sur 5 étoiles

I have had very good results with this…

I have had very good results with this product. I find that I don't use it as often as recommended. I tend to use it in the evening,as I'm very busy in the morning, thus right now I have more product then I can use.
I'm 70 years old, on social security, and finding I have to reduce my spending.
I will not stop using crepe erase, but I will customize my bundle in the future.

23 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your thoughtful feedback, Kristin! We appreciate you sharing your experience and are so glad to hear the product has made a noticeable difference for you. Whenever you’re ready to make changes to your order, we’re happy to help you find an option that suits your needs. Thank you for choosing The Body Firm!

Noté 5 sur 5 étoiles

Love how my skin feels nourished

Love how my skin feels nourished; my skin misses this if I don’t use daily!

23 juillet 2026
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Réponse de The Body Firm

We appreciate your feedback, Monica! We’re so glad your skin feels cared for and that using it every day makes such a difference. Thank you for your continued support and for trusting The Body Firm.

Noté 2 sur 5 étoiles

Bad internal operations sent two…

Bad internal operations sent two packages of product after I had canceled my subscription. Granted that one may have been shipped while my subscription cancellation was in process but it's unfathomable that i should have to pay a shipping return for their error on the second shipment.
I honestly canceled my subscription because I wasn't seeing results that merited spending $100 a month on the product line.
I've actually seen better results in two weeks after using Nivea firming lotion.

21 juillet 2026
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Réponse de The Body Firm

We're sorry to hear about your feedback, Erin. That's certainly not the experience we want for our customers. We checked your account, and we can confirm that your subscription was successfully canceled on 07/14/2026. We'd also like the opportunity to review your account to ensure your concern is fully addressed. Please contact The Body Firm Customer Care team at 1-800-262-7441 (7:00 AM–10:00 PM EST), and we'll be happy to get this sorted out for you as quickly as possible.

Noté 5 sur 5 étoiles

I really do love the product

I really do love the product.
The packaging is nice. Somewhat elaborate but nice.

23 juillet 2026
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Réponse de The Body Firm

We appreciate your feedback, Sandra! We’re so happy to hear that our products have become a favorite part of your skincare routine. Thank you for being a valued member of The Body Firm.

Noté 5 sur 5 étoiles

She was very helpful in resolving a…

She was very helpful in resolving a problem, a billing problem. Very patient, took the time to figure it out

20 juillet 2026
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Réponse de The Body Firm

We’re thrilled we could help, Victoria! Thank you for recognizing our Customer Care team — we’re always happy to support our customers. Thank you for your continued support and for trusting The Body Firm!

Noté 3 sur 5 étoiles

It’s not easy to hold or cancel a…

It’s not easy to hold or cancel a shipment.

29 juin 2026
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Réponse de The Body Firm

Thank you for sharing your feedback, Janet. We're sorry to hear that you find adjusting your shipment difficult. We'd appreciate the opportunity to review your account and discuss the options available to you. Please contact our Customer Care team at 1-800-262-7441, available daily from 7:00 AM–10:00 PM, and we'd be happy to assist.

Noté 5 sur 5 étoiles

Love the product

Love the product, but I need to extend my months, can’t go through it as fast as I get the next shipment.

23 juillet 2026
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Réponse de The Body Firm

We appreciate your thoughtful feedback, Gail! We're so happy to know you're enjoying Crepe Erase by The Body Firm. We would love to further assist you with your concern and review your account. Kindly reach us at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.

Noté 4 sur 5 étoiles

Wonderful products although I haven’t…

Wonderful products although I haven’t quite seen the results I hoped for. Nevertheless, I really like the products.

23 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback, Pamela! We're glad you're enjoying Crepe Erase by The Body Firm. Remember, consistency is key — using the products as part of your daily skincare routine can help you get the most out of your results over time. We're grateful to be part of your skincare journey.

Noté 4 sur 5 étoiles
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Réponse de The Body Firm

Thank you for sharing your experience, Angie! We’re glad to hear you're enjoying the benefits of having full control over your account and subscription. Thank you for being a valued member of The Body Firm!

Noté 3 sur 5 étoiles

Great Quality Products!

I think that the body firm, especially the crêpe erase products are very high-quality. A little bit on the higher side as far as price wise, but I do like them. I had to reduce my order by a few products because it just got too expensive. I also really appreciated the introductory kit and I absolutely loved the LED light product for the face. However, the button to turn the product on fell inside and I was so disappointed because I really liked that a lot. I don’t find it on your site where I could order another one. I have not talked with customer service, but I may do that because I’d love to have another one.

6 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback, Jan. We're glad you're enjoying Crepe Erase. Our products are made with high-quality ingredients and research-backed formulations to deliver effective results. The Skin Revitalizing Tool is available exclusively online at thebodyfirm.com under Shop All > Body. If you need any assistance, our Customer Service team is always happy to help. Thank you for choosing The Body Firm.

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