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The Body Firm Avis 

632
TrustScore 3 sur 5

3,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Works excellent! I saw immediate improvement in my chin, neck and eyes. Results for me were very quick. I’m a sun worshiper and 63. Highly recommend being a member for the discounted pricing. Managing... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I purchased the sample package. After using for a week my skin started to blister. Do not use if you have sensitive skin. I returned the sample package per their guarantee. They refunded the sampl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been using this product for a very short time and not as often as suggested and yet already I see a very big difference in the firmness of the skin on my arms and neck. The product gets a very... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Been using it for quite awhile absolutely no difference in my skin whatsoever. Tried to cancel guy talked me into continuing with the body firm cream and neck cream. Did it but absolutely nothing has... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vitamines et compléments alimentaires
  2. Institut de beauté
  3. Service de fitness et nutrition
  4. Boutique de santé et beauté
  5. Clinique dermatologique

À propos de The Body Firm

Écrit par l'entreprise

The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face.

Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.

Why Customers Choose The Body Firm™

  • Clinically shown formulas powered by TruFirm® Complex
  • Targeted treatments for the neck, chest, arms, and legs
  • Curated collections crafted with care and precision
  • Backed by a 60-day money-back guarantee

Body Care, Reimagined. From Head to Toe.

The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.

What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.

Our Philosophy

At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

632 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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3,0

Tous les avis

(632)

449 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

The items that was ordered was sent to…

The items that was ordered was sent to me timely
and I appreciated that.
Anything that was sent was in good shape.

23 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback, Dorothy! We’re happy to hear that your order arrived safely and that you had a positive experience. Providing a reliable and enjoyable experience is always our goal. Thank you for your loyalty and for trusting us to be part of your beauty journey.

Noté 5 sur 5 étoiles

Great

Prompt delivery, good communication

23 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback, Suzanne! We appreciate your support and are always committed to providing excellent service and a great experience for our customers. Thank you for being a valued member of The Body Firm!

Noté 2 sur 5 étoiles

Aggravated with the website

I tried off and on to change what I was receiving because I liked the products but I couldn’t change what products I was receiving and have too much of what I did get. It was probably at least a year that I couldn’t even get on the website to make changes.

23 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback and experience, Jada. We're sorry to hear that you had trouble accessing the website and updating your products. We'd appreciate the opportunity to review your account and discuss the options available to you. Please contact our Customer Care team at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST, and we'd be happy to assist.

Noté 1 sur 5 étoiles

This latest jar i received and applied…smells old and makes me fell old!

This last batch i received and applied smells like my skin is old. It’s got an odd old smell to it.. I can’t explain..

26 juin 2026
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Réponse de The Body Firm

Thank you for sharing your feedback and experience, Paula. We’re sorry if the product’s fragrance didn’t meet your expectations. As a member, you have the flexibility to personalize the products in your kit, including choosing items with or without fragrance. To make any adjustments, please visit thebodyfirm.com and log in to your Member Portal. If you haven’t created an account yet, you can easily register online. For any additional questions or support, our team is available daily at 1‑800‑262‑7441 from 7:00 AM to 10:00 PM EST, and we’re always happy to assist you directly.

Noté 5 sur 5 étoiles

Love the products!

23 juillet 2026
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Réponse de The Body Firm

We appreciate you sharing your feedback, Connie! We’re glad to know your experience with The Body Firm has been so positive. Thank you for your continued support and for trusting The Body Firm!

Noté 5 sur 5 étoiles

It has helped tremendously to minimize…

It has helped tremendously to minimize my crepey & dry skin. Thank you.

23 juillet 2026
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Réponse de The Body Firm

We appreciate your feedback, Linda! We're delighted to hear that you're enjoying the great benefits of our Crepe Erase products. Thank you for being a valued member of The Body Firm!

Noté 1 sur 5 étoiles

I have tried to cancel my subscription…

I have tried to cancel my subscription several times and keep getting the run around! I didn’t have to jump through hoops to purchase but now you won’t stop the subscription. I guess I will have to cancel my card so you will have no access to my account!!!!

1 avril 2026
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Réponse de The Body Firm

We're sorry to hear your feedback and experience, Tashi. Your cancellation request has been completed as of today 07/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.

Noté 4 sur 5 étoiles

Love the products

Love the products, but they send them too frequently.

11 mai 2026
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Réponse de The Body Firm

Thank you for your feedback, Dorothea! We're so glad to hear how much you're enjoying Crepe Erase. As a member, you have the flexibility to choose when your shipment is sent, and you can manage your delivery schedule anytime. Thank you for being part of The Body Firm!

Noté 5 sur 5 étoiles

I don’t know

I don’t know. Everything just went well.

23 juillet 2026
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Réponse de The Body Firm

We appreciate you sharing your feedback, Brenda! We’re so glad to hear you’re enjoying your Crepe Erase routine and that everything has been going well for you. Thank you for choosing The Body Firm!

Noté 1 sur 5 étoiles

It does not work!!!

It does not work!!!! I have tried to cancel this automatic recurring payment for months on email and no one responds back and I continue to get charged regardless of how many times I try to reach out to you. Your customer service is horrendous and this is a piece of crap product.

23 juillet 2026
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Réponse de The Body Firm

We're sorry to hear your feedback and experience, Jon. Your cancellation request has been completed as of today 07/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.

Noté 5 sur 5 étoiles

Always friendly when talking to anyone…

Always friendly when talking to anyone and easy to order and/or change my order

21 juillet 2026
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Réponse de The Body Firm

We’re thrilled we could help, Kathy! Thank you for recognizing our Customer Care team—we’re always happy to support you. We’re glad to hear you’re enjoying the convenience of having full control over your account. Thank you for your continued support and for trusting The Body Firm!

Noté 1 sur 5 étoiles

I asked to stop this subscription after…

I asked to stop this subscription after he first three, no one listens, I cannot get what I want and now I do not want anything else and I want to cancel going forward, I will call American Express and body firm as well

17 juillet 2026
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Réponse de The Body Firm

We're sorry to hear your feedback and experience, Bettina. Your cancellation request has been completed as of today 07/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.

Noté 4 sur 5 étoiles

Love the products despite the high cost.

Love the products despite the high cost.

20 juillet 2026
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Réponse de The Body Firm

Thank you for sharing, Geri! We’re happy to hear that you’re enjoying Crepe Erase by The Body Firm. We also appreciate your feedback about the cost. We put a lot of care into every product, using quality ingredients, thorough research, and high standards to provide a safe and effective skincare experience you can trust. Thank you for choosing The Body Firm!

Noté 5 sur 5 étoiles

The body firm DOES work!!

The body firm DOES work!!
The creepiness I have on my arms is very much improved
I am now working on my butt area

23 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback, Mary! We’re so glad to hear you’re happy with the results you’ve achieved using Crepe Erase by The Body Firm. It means so much to us to know our products are helping you feel more confident. Thank you for choosing The Body Firm!

Noté 1 sur 5 étoiles

i WANT TO CANCEL THIS STUFF PLEASE…

i WANT TO CANCEL THIS STUFF PLEASE CANCEL THE SUBSCRIPTION PROGRAM I DO NOT WANT TO GET ANYMORE OF THIS JUNK. PLEASE DON'T SEND ANYMORE OR I WILL CONTACT MY ATTORNEY TO HANDLE THIS PROBLEM NOW.

23 juillet 2026
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Réponse de The Body Firm

We're sorry to hear your feedback and experience,Darlene. Your cancellation request has been completed as of today 07/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.

Noté 3 sur 5 étoiles

I do not see the difference from other…

I do not see the difference from other lotions or exfoliants. In fact, I do not see any difference at all with this product.

The ontact page is limited makes it difficult to contact the company to do anything but order more product.

Also, there is not a cancellation option on the website.

23 juillet 2026
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Réponse de The Body Firm

Thank you for sharing this, Steff. We're truly sorry to hear you haven't seen the results you were hoping for, we understand how frustrating that can be. We'd be happy to review your account with you and make any changes. Please reach out to The Body Firm Customer Care team at 1-800-262-7441 (7:00 AM–10:00 PM EST), we'd be happy to explore options that may work better for your skin. We genuinely appreciate your commitment to The Body Firm.

Noté 5 sur 5 étoiles

Silky smooth skin

Since using these products, my 73 year old skin looks & feels amazing

23 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your experience with us, Gloria! We’re thrilled to hear how much you’re loving the results from Crepe Erase by The Body Firm! Thank you for being one of our valued loyal customers and for trusting us to be part of your beauty journey.

Noté 4 sur 5 étoiles

It works on certain areas

It works on certain areas but not all places you religiously apply.

23 juillet 2026
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Réponse de The Body Firm

Thank you for your honest feedback, Linda! We're so glad to hear you're already noticing great results. Remember that consistency really is key — most customers start to see more visible improvements within 6-8 weeks, as the products work to hydrate, smooth, and enhance your skin's appearance over time. Thank you for choosing The Body Firm!

Noté 1 sur 5 étoiles

The product didn’t work by for me so zi…

The product didn’t work by for me so zi want to cancel my order

23 juillet 2026
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Réponse de The Body Firm

We’re sorry to hear that you’re not seeing the results you were hoping for, Debbie. Your cancellation request has been completed as of today 07/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.

Noté 5 sur 5 étoiles

All of the products from the Body Firm…

All of the products from the Body Firm are excellent and live up to what they say they will do. Firm the body and erase wrinkles

23 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback and your experience, Anya! We're happy to know that your getting the benefits of our Crepe Erase Products. Thank you for choosing The Body Firm!

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