Placed a reorder a month ago and haven't received it. When I contacted customer support they did nothing. Also, which soaps are 100% natural and which aren't is not clearly labeled on the website. The... Voir plus
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Lisez les avis des autres
Great Product and Great Customer Service. I'll definitely keep purchasing from The Bubble Factory! She was running low on her favorite scent and Amazon wasn't going to have it for another month. I... Voir plus
L'entreprise a répondu
I reached out to the staff because my order wasn't working quite right and they were great! Very responsive and got me all taken care of. My order arrived quickly, and I even got two extra bars, one b... Voir plus
L'entreprise a répondu
I’m such a fan of Bubble Factory’s Unscented soap! As I’ve gotten older, my skin has become increasingly sensitive. Even other soap that is fragrance-free or labeled for “sensitive-skin” cause irritat... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
America's natural artisan bar soap made by hand in Mesa, AZ 🇺🇸 Clean, affordable, and built on family values.
Coordonnées de contact
1720 W Broadway Rd UNIT 100, 85202, Mesa, Etats-Unis
- info@thebubblefactory.com
- thebubblefactory.com
4,4
Excellent
249 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Does what you said
Very easy to order, kept up to date on the progress of my shipment. The soap is awesome. Does not melt real fast, like some other brands. Does not burn my privates, like some other brands.
I would buy again. Go USA
22 janvier 2025
Réponse de The Bubble Factory
Thank you so much for your fantastic review! We're thrilled to hear that you had an easy ordering experience and stayed updated on your shipment. It makes us so happy to know you're enjoying our soap. Durability and comfort are exactly what we aim for! 😊
Your support means the world to us, and we’re proud to bring you a product you love. Looking forward to serving you again. Go USA!
Thoughtful Ingredients, Thoughtful Service
I’ve been very happy with the soaps from The Bubble Factory! Their unscented bars are a great option for a non-irritating, everyday use soap and their scented options are affordable enough that I don’t feel guilty splurging on them for the kitchen sink or shower. The charcoal mud bar is my favorite and I just bought their lavender bundle for the first time and am really impressed. I also enjoy the little “extras” they send in the packaging, which makes you feel like you’ve been to a boutique. These products are thoughtful all the way around!
3 février 2025
Réponse de The Bubble Factory
Thank you so much for your wonderful review! We're delighted that you're enjoying our soaps. It means a lot that our little "extras" have added to your experience. We aim to create a boutique experience for our customers, and we're glad that it resonated with you. Your feedback truly means the world to us, and we're grateful for your continued support. If there's anything else we can do to make your experience even better, please don't hesitate to reach out.
Customer service/ product presentation
Great customer serivice and in doing so blessed my 90 year old friend on the 10 year anniversary of her husbands death
Beautiful presentation !
10 février 2025
Réponse de The Bubble Factory
Thank you for sharing your experience! We are thrilled that you are happy with it :)
The soap itself is good but too small…
The soap itself is good but too small and only lasts for a few showers. Also, it took 4 weeks to arrive. Too expensive for such a small bar. I won't be making future purchases.
20 février 2025
Réponse de The Bubble Factory
Thanks for sharing your feedback! We are sorry to hear that you felt the bars were too small for the price. We include an at scale photo on the carousel images of each product page so customers can get a feel for the size. To give some industry examples, our bars are 3.5 oz for $5.95 (even cheaper if you buy a 3 pack or subscription!) which is .58 an ounce. Competitive brands sell their 5 oz bar for $7 on average which is .71 an ounce. So with the math you're actually getting a better value! We also offer free shipping on orders over $25 and with consistent daily use and proper drying care, our bars will last about 6 weeks.
Here are some tips for increased longevity of Handmade Soaps: Store unused soap bars in a cool, dry, and well-ventilated location. Handmade soap is high in natural glycerin and vegetable oils; non-ventilated storage may result in a stale soap bar. We recommend the use of a bath glove, loofah, or wash cloth to extend the life of your soap bar. Rub your soap bar back and forth against your wet bath glove, loofah, or wash cloth to achieve lather.
Keep your soap bar in a well-drained dish soap and away from water stream. Let your soap air dry thoroughly between uses to extend its lifespan. We hope you will consider trying us again!
Can't wait for my next bath!
I love my new soap bars! They have a fresh fragrance and are so bubbly! I received them in the mail right away.
Thanks, Mr. Clean
31 janvier 2025
Réponse de The Bubble Factory
Thanks for sharing your experience Rich! We are thrilled you're loving our soap!
Réponse de The Bubble Factory
Thanks for sharing your experience Karen! We are thrilled you're loving our soap.
Réponse de The Bubble Factory
Thanks for sharing your experience Angela!
Nice soaps with great fragrances
Nice soaps with great fragrances. Haven't actually tried them yet.
14 février 2025
Réponse de The Bubble Factory
Thanks for sharing your experience Emily! We look forward to hearing what you think!
The scent is so fabulous.
31 janvier 2025
Réponse de The Bubble Factory
Thanks for sharing your experience Leslie! We are thrilled you're loving it!
I love your soaps
I love your soaps. They are not to strong smelling, they clean good. The price is good. Overall I think it is a great product 💕
20 janvier 2025
Réponse de The Bubble Factory
Thanks for sharing your experience Joni! We are thrilled you're loving our products!
I will be a returning customer.
My order arrived quickly, and I love the soap. I was amazed that it only takes a little to make tons of wonderful bubbles.
20 janvier 2025
Réponse de The Bubble Factory
Thanks for sharing your experience Jill! We are thrilled you're loving our soap!
Limited Edition Valentine’s Day Gift Set is fabulous…
Limited Edition Valentine’s Day Gift Set is fabulous. The fragrance is perfect and everything is put together beautifully. Arrived in a festive box, with nice paper grass. I was so delighted, I immediately ordered a second for reserve. This a great company and American made is the way to go.
10 février 2025
Avis spontané
Réponse de The Bubble Factory
Thanks for sharing your experience Rhonda! We are thrilled that you're loving our limited edition set <3 Lots of heart went into it!
Decent soap, a little pricey
Decent soap, only tried one of the three varieties I purchased. It is pricey when purchased at the regular price but watch for special offers, then it is worth the money. Wish the scent was stronger, I tried the patchouli and did not notice the same scent as I experienced from another brand.
21 janvier 2025
Réponse de The Bubble Factory
Thanks for sharing your feedback! We are sorry to hear that you felt the bars were too small for the price. We include an at scale photo on the carousel images of each product page so customers can get a feel for the size. To give some industry examples, our bars are 3.5 oz for $5.95 (even cheaper if you buy a 3 pack or subscription!) which is .58 an ounce. Competitive brands sell their 5 oz bar for $7 on average which is .71 an ounce. So with the math you're actually getting a better value! We also offer free shipping on orders over $25 and with consistent daily use and proper drying care, our bars will last about 6 weeks. We hope you will consider trying us again! Thanks for sharing your experience. We understand you felt that your product didn't have any smell. Because we use pure essential oils, our soaps will not smell as strongly as others using synthetic fragrances that contain additives to enhance the scent. We will be reaching out to you via email to further rectify the situation!
I have tried a different soap every…
I have tried a different soap every week and love them all. My skin is not as dry and I smell very good !
11 février 2025
Réponse de The Bubble Factory
Hi Paula! Thanks for sharing your experience. We are thrilled you're loving our soap!
Patchouli Mud Nirvana
ordered Patchouli Mud ...haven't used yet but the soap looks fabulous and smells absolutely beautiful with deep soulful notes of titillating aromas!
20 janvier 2025
Réponse de The Bubble Factory
Thanks for sharing your experience Todd! We are thrilled that you're loving our soap!
The lavender soap is gentle and smells…
The lavender soap is gentle and smells wonderful will be buying more.
21 janvier 2025
Réponse de The Bubble Factory
Thanks for sharing your experience Joyce! We are thrilled you're loving our soap.
Réponse de The Bubble Factory
Thanks for sharing your experience Judy! We are thrilled you're loving it!
Pleased
Ordering was easy, received my order in an extremely short time and I am enjoying the soap!!! Nothing negative to say.
23 janvier 2025
Réponse de The Bubble Factory
Thanks for sharing your experience Gina! We are thrilled you're loving our soap.
Great product and love that it's made in America
Great product. It looks beautiful and smells great. Love that it's made in America
21 janvier 2025
Réponse de The Bubble Factory
Hi Kaitlyn! Thanks so much for sharing your experience. We are thrilled you're loving our products!
It feels so good on my skin
It feels so good on my skin. It moisturizes, but still got rid of some stubborn whiteheads.
21 janvier 2025
Réponse de The Bubble Factory
Hi Cheryl! Thanks so much for sharing your experience. We are thrilled you're loving our soap!
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