Placed a reorder a month ago and haven't received it. When I contacted customer support they did nothing. Also, which soaps are 100% natural and which aren't is not clearly labeled on the website. The... Voir plus
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Lisez les avis des autres
Great Product and Great Customer Service. I'll definitely keep purchasing from The Bubble Factory! She was running low on her favorite scent and Amazon wasn't going to have it for another month. I... Voir plus
L'entreprise a répondu
I reached out to the staff because my order wasn't working quite right and they were great! Very responsive and got me all taken care of. My order arrived quickly, and I even got two extra bars, one b... Voir plus
L'entreprise a répondu
I’m such a fan of Bubble Factory’s Unscented soap! As I’ve gotten older, my skin has become increasingly sensitive. Even other soap that is fragrance-free or labeled for “sensitive-skin” cause irritat... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
America's natural artisan bar soap made by hand in Mesa, AZ 🇺🇸 Clean, affordable, and built on family values.
Coordonnées de contact
1720 W Broadway Rd UNIT 100, 85202, Mesa, Etats-Unis
- info@thebubblefactory.com
- thebubblefactory.com
4,4
Excellent
249 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de The Bubble Factory
Thank you so much! We’re so glad you loved the soap and the packaging. We definitely think they make the cutest gifts too! 🎁🧼 Your support means everything to us!
Réponse de The Bubble Factory
Thank you for your review! We're so happy to hear you're very satisfied, that means the world to us!
Réponse de The Bubble Factory
Thanks so much for your review! We're glad your order arrived quickly and that you're enjoying the soap. We appreciate you choosing us!
The soaps are wonderful
The soaps are wonderful! My skin feels so soft after using them ! Doesn't dry out my skin like store bought ones.I would greatly recommend it to people with dry ,sensitive skin!
27 mars 2025
Réponse de The Bubble Factory
Thank you so much for the kind words! We’re thrilled to hear that our soaps are making a difference for your skin, especially for dry and sensitive skin. That’s exactly what we’re here for! We truly appreciate your support and recommendation. 💛
Réponse de The Bubble Factory
Thank you so much for the love! ❤️ We're so happy you're enjoying the soaps. Your support means the world to us!
Real homemade soap
All the soaps that we ordered are top quality and they smell great! Your skin feels clean but not dried out!
14 mars 2025
Réponse de The Bubble Factory
Thank you so much for your kind words! We’re thrilled to hear you’re loving the soaps and that they’re leaving your skin feeling clean and comfortable. It means a lot to us to know our products are making a difference. We can’t wait to serve you again soon!
Great Soap!
Great soap! Great fragrance. My wife commented how nice I smell after an hour of showering. The soap acts like an air freshener for my shower stall, too! Every morning when I open the shower to start the water I smell the soap awaiting me!! :D
I always get a nice soap bag with my order, too! Such a nice touch! Very kind!
17 mars 2025
Réponse de The Bubble Factory
Wow, thank you so much! 😊 We’re thrilled you’re loving the soap and we love that it’s getting your wife's seal of approval too! Smelling great and doubling as a shower air freshener? That’s what we call a win-win!
So glad you're enjoying the little extras! We love adding those personal touches to make your day a little brighter. Thanks for being part of the bubble fam!
Réponse de The Bubble Factory
Thank you so much for the love! We're so happy to hear you're enjoying the clean ingredients and finding great value in our products. It means the world to us!
Works great for my sensitive skin
I purchased a three bar pack from them. So far I have used half a bar of the lavender rosemary soap bar and have not broke out. I have sensitive skin. This soap is a win for me! Thank you
22 mars 2025
Avis spontané
Réponse de The Bubble Factory
We’re so happy to hear that, especially knowing how tricky sensitive skin can be! Lavender Rosemary is such a gentle favorite. Thank you for giving us a try and sharing your experience.
Réponse de The Bubble Factory
Yay! We love hearing that! So glad you’re enjoying the scent and loving the product. Thank you for the kind words and support!
Réponse de The Bubble Factory
We're so happy to hear you and your wife are enjoying the soap! Thank you for the kind words and for letting us be part of your daily routine.
Great product
Great product! I particularly love the scrubby pouch that came with the soap.
24 février 2025
Réponse de The Bubble Factory
Thank you so much for your fantastic review! We’re thrilled to hear you love our product and are especially delighted that the scrubby pouch was a hit. It’s always wonderful to know when little extras bring joy to our customers! 😊
Your support means so much to us, and we can’t wait to continue bringing you more great experiences. Thanks for being a part of The Bubble Factory family!
Good soap at a good price.
25 février 2025
Réponse de The Bubble Factory
Thank you for your wonderful review! We're so glad to hear that you're enjoying our soap and finding it to be a great value. Your support means the world to us, and we’re excited to continue providing you with high-quality products at prices you’ll love. Thanks for choosing The Bubble Factory! 😊
I just love the soap and the smell
I just love the soap and the smell! I got a three pack n gave two as gifts to patchouli lovers that I work with. I even washed my hair with it n it came out great. Love it! Thank you!
19 février 2025
Réponse de The Bubble Factory
Thank you so much for your amazing review! We're absolutely thrilled to hear that you're loving the soap and its scent. It warms our hearts to know you shared it as gifts with fellow patchouli lovers—what a thoughtful gesture! 😊 And hearing that it worked great for your hair too is the cherry on top!
Your support and kind words truly mean the world to us. Thank you for choosing The Bubble Factory, and we can’t wait to delight you with more bubbly goodness in the future!
Great experience
I received my order pretty fast and it was the high quality I expected.
26 février 2025
Réponse de The Bubble Factory
Thank you so much for your 5-star review! We're thrilled to hear that your order arrived quickly and met your high expectations. Providing fast service and top-quality products is what we strive for, and it’s wonderful to know we delivered for you! 😊 We truly appreciate your support and look forward to serving you again soon.
lathers like cheap soap
smells good, but cheaply made soap. seems to have substituted the needed oils for cheaper chemical imitations
18 février 2025
Réponse de The Bubble Factory
Thank you for sharing your feedback. We’re sorry to hear that our soap didn’t meet your expectations. At The Bubble Factory, we take pride in crafting high-quality products, and all our soaps are precisely labeled to reflect their natural composition.
We exclusively use high-quality base oils and essential oils in our formulations. The only exception is our Patriot Bar, which includes fragrance oils and is labeled accordingly at 97.7% natural. Every other bar in our collection is made with pure, natural essential oils to ensure a premium experience.
Your comments are important to us, and we’d love the chance to learn more about your experience. Please feel free to reach out to our team directly, and we’ll do everything we can to address your concerns and make it right. Thank you for helping us continue to improve!
My order came quickly and the quality…
My order came quickly and the quality is amazing. We smell so good!
24 février 2025
Réponse de The Bubble Factory
Thank you for your fantastic review! We're so happy to hear that your order arrived quickly and that you're loving the quality of our products. Knowing that you’re enjoying the amazing scents absolutely makes our day! 😊 Thank you for choosing The Bubble Factory!
A Natural Clean Experience
I discovered Tea Tree Oil soap to be a healthy "non-perfumey" option to traditional bath soap. I enjoy the new but subtle, sometimes surprising fragrances The Bubble Factory provides.
14 février 2025
Réponse de The Bubble Factory
Thank you so much for sharing your experience! We’re thrilled that you’re loving the natural clean feel of our Tea Tree Oil soap and our subtle, surprising fragrances. It’s wonderful to know we’re providing you with a healthy alternative that brings joy to your routine. Your support means everything to us, and we can’t wait to keep delighting you with more Bubble Factory creations! 😊
Amazing customer service and great products.
Due to a postal issue my package was sent to the wrong place several times. Customer service made calls and found my package and made sure it was delivered. The whole time they sent me updates through email. Not only do I love the products I bought but the customer service is the best I've ever experienced.
17 février 2025
Réponse de The Bubble Factory
Thank you so much for your glowing review! We’re over the moon to hear that our customer service team went above and beyond to ensure your package reached you safely. Keeping you updated and resolving issues quickly is always our priority, and we’re so glad it made a difference for you! 😊
We’re equally thrilled that you’re loving our products. It’s feedback like yours that inspires us every day. Thank you for choosing The Bubble Factory, and we can’t wait to serve you again!
It bubbles up really nice and the smell…
It bubbles up really nice and the smell is wonderful!
7 février 2025
Réponse de The Bubble Factory
Thank you for your kind review! We're so glad you love how our product bubbles up and that the scent is a hit! 😊 Your feedback truly makes our day, and we hope to bring you even more wonderful experiences in the future. Thanks for choosing The Bubble Factory!
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