Placed a reorder a month ago and haven't received it. When I contacted customer support they did nothing. Also, which soaps are 100% natural and which aren't is not clearly labeled on the website. The... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great Product and Great Customer Service. I'll definitely keep purchasing from The Bubble Factory! She was running low on her favorite scent and Amazon wasn't going to have it for another month. I... Voir plus
L'entreprise a répondu
I reached out to the staff because my order wasn't working quite right and they were great! Very responsive and got me all taken care of. My order arrived quickly, and I even got two extra bars, one b... Voir plus
L'entreprise a répondu
I’m such a fan of Bubble Factory’s Unscented soap! As I’ve gotten older, my skin has become increasingly sensitive. Even other soap that is fragrance-free or labeled for “sensitive-skin” cause irritat... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
America's natural artisan bar soap made by hand in Mesa, AZ 🇺🇸 Clean, affordable, and built on family values.
Coordonnées de contact
1720 W Broadway Rd UNIT 100, 85202, Mesa, Etats-Unis
- info@thebubblefactory.com
- thebubblefactory.com
4,4
Excellent
249 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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On time delivery and nice size soap
On time delivery and nice size soap. Smells great!
30 décembre 2024
Réponse de The Bubble Factory
Thanks for sharing your experience Pamela! We are thrilled you're loving our soap.
Réponse de The Bubble Factory
Hi Rose, we are sorry to hear that you felt the bars were too small for the price. We include an at scale photo on the carousel images of each product page so customers can get a feel for the size. To give some industry examples, our bars are 3.5 oz for $5.95 (even cheaper if you buy a 3 pack or subscription!) which is .58 an ounce. Competitive brands sell their 5 oz bar for $7 on average which is .71 an ounce. So with the math you're actually getting a better value! We also offer free shipping on orders over $25 and with consistent daily use and proper drying care, our bars will last about 6 weeks. We hope you will consider trying us again!
Patchouli mud soap
Received my order in a timely manner. Smells just like I expected. Bliss!
30 décembre 2024
Réponse de The Bubble Factory
Hi Jill! thanks for sharing your experience. We are thrilled you're loving our soap.
Love the soaps and they lather nicely…
Love the soaps and they lather nicely and smell amazing!
30 décembre 2024
Réponse de The Bubble Factory
Hi Pegi! Thanks for sharing your experience. We are thrilled you're loving our soap.
Réponse de The Bubble Factory
Hi Michelle! Thanks for sharing your experience. We are thrilled you're loving the soap you received!
Happy Happy Happy AZ Customer
My product arrived quicker than I anticipated! I'm so excited for this handmade soap. I tried the lavender lemongrass, and it is fabulous. Nice lather and the smell is the right amount of lemon/citrus. This soap feels so much better than my typical store bought soap. I'm over the moon happy with my soap and cannot wait to try the other bars I purchased. And I received a free gift in my box: a scrub that holds the tiny pieces of soap so nothing is wasted. Made in America. Natural ingredients. Happy Mom. Happy family. Thank you, Bubble Factory.
30 décembre 2024
Avis spontané
Réponse de The Bubble Factory
Thank you for sharing your experience Megan! We are thrilled you're loving our products.
Réponse de The Bubble Factory
Thank you for sharing your experience Jodie! We are thrilled you're loving our products!
Enjoy the scent.
Enjoy the scent very much! Took only a few days from start to delivery, that was nice!
16 décembre 2024
Réponse de The Bubble Factory
Thanks so much for sharing your experience! We are thrilled you're loving our products!
Réponse de The Bubble Factory
Thanks for sharing your experience Kyle! We are thrilled you're loving our company!
Réponse de The Bubble Factory
Thanks for sharing your experience Beth! We are thrilled you're loving our soap!
Customer Friendly!
The website was easy to navigate and ordered items arrived in a timely manner. The care and attention that went into packaging was noticed. The soaps look and smell great.
13 décembre 2024
Réponse de The Bubble Factory
Thanks for sharing your experience Amanda! We are thrilled that you're loving our soap.
The soap is so highly fragrant
The soap is so highly fragrant, and Patchouli is my all time favorite scent
13 décembre 2024
Réponse de The Bubble Factory
Thanks for sharing your experience Pamela! We are thrilled you're loving Patchouli Mud!
First time trying product…..
First time trying product and was very pleased with the way it was packed, how quickly I received it but most of all the fresh fragrance. I bought the three bar set and loved each scent. I’m not sorry with the purchase and will buy again. ITS AMERICAN MADE!! Can’t go wrong with that!!!
12 décembre 2024
Réponse de The Bubble Factory
Hi Louise! Thanks so much for sharing your experience. We are thrilled that you're loving our products. Thanks for being a valued Bubble Factory customer!
Love the smell and feel of them both
12 décembre 2024
Réponse de The Bubble Factory
Thanks for sharing your experience Patti! We are thrilled that you're loving our products!
Love the Bubbles!!
10 décembre 2024
Réponse de The Bubble Factory
Thanks for sharing your experience Camille! We are thrilled you're loving the bubbles!
Réponse de The Bubble Factory
Thanks so much for sharing your experience! We are so glad you enjoyed our website experience.
I thought your soap was a good deal…
I thought your soap was a good deal until I got them and found out how small they are.
2 décembre 2024
Réponse de The Bubble Factory
Thanks so much for sharing your experience! We are sorry to hear that you were disappointed in the size. On our website we include a photo in our carousel that shows the bars to scale. With consistent daily use and proper drying care, our bars will last up to 6 weeks.
Awesome product!
I could smell the soap before I even opened the box!
I love that! Fast shipping, great product and I especially love that it is made in the USA.
3 décembre 2024
Réponse de The Bubble Factory
Thanks so much for sharing your experience Amy! We are thrilled that you're loving our soap!
I have tried several hand-made soaps…
I have tried several hand-made soaps and this is my favorite....the lather is very creamy unlike some other home-made types that do not lather well.
3 décembre 2024
Réponse de The Bubble Factory
Hi Lynn! Thanks for sharing your experience. We are thrilled that you're loving our soap!
I love sudsy!
I love the sudsy, wonderful smelling soap! Delivery was fast and I loved the packaging too!
4 décembre 2024
Réponse de The Bubble Factory
Hi Melody! Thanks so much for sharing your experience with us. We are thrilled that you're loving our soaps!
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