Placed a reorder a month ago and haven't received it. When I contacted customer support they did nothing. Also, which soaps are 100% natural and which aren't is not clearly labeled on the website. The... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great Product and Great Customer Service. I'll definitely keep purchasing from The Bubble Factory! She was running low on her favorite scent and Amazon wasn't going to have it for another month. I... Voir plus
L'entreprise a répondu
I reached out to the staff because my order wasn't working quite right and they were great! Very responsive and got me all taken care of. My order arrived quickly, and I even got two extra bars, one b... Voir plus
L'entreprise a répondu
I’m such a fan of Bubble Factory’s Unscented soap! As I’ve gotten older, my skin has become increasingly sensitive. Even other soap that is fragrance-free or labeled for “sensitive-skin” cause irritat... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
America's natural artisan bar soap made by hand in Mesa, AZ 🇺🇸 Clean, affordable, and built on family values.
Coordonnées de contact
1720 W Broadway Rd UNIT 100, 85202, Mesa, Etats-Unis
- info@thebubblefactory.com
- thebubblefactory.com
4,4
Excellent
249 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The reason for thr 4 star was because…
The reason for thr 4 star was because for some reason when I was placing my order another name auto filled
3 décembre 2024
Réponse de The Bubble Factory
Hi Cathy! Thanks for sharing your experience. We are sorry to hear that someone else's name autofilled at checkout. We can assure you that this would have happened at the Browser level, not on our site server level as the Browseer (Chrome, Firefox, Safari etc) is responsible for autofill cookies. Hope that helps!
Really a great product!
Wow! Love these soaps 🧼! So much lather. Customer for life!!
2 décembre 2024
Réponse de The Bubble Factory
Thanks for sharing your experience Beth! We are thrilled you're loving our soap.
The Bubble Factory Soap is good stuff!
The soap was delivered on time. We started using after our last bar of dove was depleted. It lathers nicely and skin feels great! We will keep ordering!
18 novembre 2024
Réponse de The Bubble Factory
Thanks so much for sharing your experience Robert! We are thrilled you're loving our soap!
Soap makes you feel clean when you…
Soap makes you feel clean when you finish bathing.
25 novembre 2024
Réponse de The Bubble Factory
Thanks for sharing your experience Bill! We are thrilled you're loving our soap!
Great product!
All the packs I bought are for Xmas gifts. They were beautifully packaged and smell amazing. Ordering was simple and I received the shipment quickly
21 novembre 2024
Réponse de The Bubble Factory
Hi Deborah! Thanks so much for sharing your experience. We are thrilled that you're loving our products!
New Go To
I was given the lavender 3 bar set as a gift, I have very sensitive skin and some health issues that make my skin dry. I can tell the difference after just a few days of use, my skin feels clean, soft, and no irritation! Will be what I use moving forward 😊
30 novembre 2024
Avis spontané
I absolutely love the soap
I absolutely love the soap! The lather is very creamy. Helps my dry itchy skin. I will be ordering again.
4 novembre 2024
Soaps Arrived!
The company really helped with the mix up on the address and was quite helpful in resolving the issue.
6 septembre 2024
Réponse de The Bubble Factory
Hi Lorraine! Thanks so much for sharing your experience! Thank you for being a valued Bubble Factory Customer!
Réponse de The Bubble Factory
Thanks for sharing your experience Suzanne! We are thrilled you're loving our soap.
fast delivery and good communication
fast delivery and good communication. Have not tried the soap yet but smells great!
7 novembre 2024
Réponse de The Bubble Factory
Thanks for sharing your experience Simone! We look forward to hearing what you think of your soap.
Impressed with the turn around time…
Impressed with the turn around time from placing order to arrival of package. Nice to find a pine soap--"the pine top". Also, the scrub bag was a nice add.
6 novembre 2024
Réponse de The Bubble Factory
Hi Nathan! Thank you for sharing your experience!
Réponse de The Bubble Factory
Hi Tamra! Thanks so much for sharing your experience!
love the soap
5 novembre 2024
Réponse de The Bubble Factory
Hi Jeffrey! Thank you so much for sharing your experience. We are thrilled you're loving our soap!
Réponse de The Bubble Factory
Hi Howard! Thank you so much for sharing your experience. We are thrilled you're loving our soap!
Order was shipped super fast and…
Order was shipped super fast and exactly what I expected. I’ve read some reviews stating the bars are small but I personally think they are close to the size of bar I was using. Soap suds up nicely, smells great, and leaves a nice feeling on your skin of clean and moisturized.
4 novembre 2024
Réponse de The Bubble Factory
Hi G Ray! Thank you so much for sharing your experience. We are thrilled you're enjoying your soap and thank you for being a valued Bubble Factory customer!
The website was user friendly
The website was user friendly. The products I wanted were available. The product arrived in a timely manner
4 novembre 2024
Réponse de The Bubble Factory
Hi Sue! Thank you so much for sharing your experience. We are thrilled you enjoyed our user experience. Thank you for being a valued Bubble Factory Customer!
Great soap - love it
4 novembre 2024
Réponse de The Bubble Factory
Hi Hyatt! Thanks so much for sharing your experience! We are thrilled that you are loving our soap!
Did not start off well.... but
Did not start off well. I received my package and half of my order was missing from the box. Box had been damaged. I sent an email along with a picture and within 30 minutes the missing part of my order was being replaced. That is fantastic customer service. As far as the soap. I love it! Smells great. Leaves your skin feeling clean and refreshed. I will be ordering these products again and again.
1 novembre 2024
Réponse de The Bubble Factory
Hi Bradley! Thank you so much for sharing your experience. We are so sorry again to hear that you packaged arrived in the condition it did and were so happy to make it right! Thank you for being a valued Bubble Factory customer!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.