Placed a reorder a month ago and haven't received it. When I contacted customer support they did nothing. Also, which soaps are 100% natural and which aren't is not clearly labeled on the website. The... Voir plus
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Lisez les avis des autres
Great Product and Great Customer Service. I'll definitely keep purchasing from The Bubble Factory! She was running low on her favorite scent and Amazon wasn't going to have it for another month. I... Voir plus
L'entreprise a répondu
I reached out to the staff because my order wasn't working quite right and they were great! Very responsive and got me all taken care of. My order arrived quickly, and I even got two extra bars, one b... Voir plus
L'entreprise a répondu
I’m such a fan of Bubble Factory’s Unscented soap! As I’ve gotten older, my skin has become increasingly sensitive. Even other soap that is fragrance-free or labeled for “sensitive-skin” cause irritat... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
America's natural artisan bar soap made by hand in Mesa, AZ 🇺🇸 Clean, affordable, and built on family values.
Coordonnées de contact
1720 W Broadway Rd UNIT 100, 85202, Mesa, Etats-Unis
- info@thebubblefactory.com
- thebubblefactory.com
4,4
Excellent
249 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The clean feeling with these soaps.
The clean feeling with these soaps was amazing. The cleanest I have been in 72 years. Great stuff
30 octobre 2024
Réponse de The Bubble Factory
Hi Michael! Thank you so much for sharing your experience. Wow! The cleanest in 72 years - amazing! We are thrilled you're loving our soap! Thanks for being a valued Bubble Factory Customer.
The soap is beautiful and it smells…
The soap is beautiful and it smells wonderful! Love the bubbles!
The shipping time was good and the soap was packaged very well.
30 octobre 2024
Réponse de The Bubble Factory
Hi Barbara! Thank you so much for sharing your experience. We are thrilled you are enjoying your soap! Thank you for being a valued Bubble Factory Customer!
Loved the sent and creaminess of soap
Loved the sent and creaminess of soap. Don't like how little and how quickly it diminishes.
29 octobre 2024
Réponse de The Bubble Factory
Hi George! Thanks for reaching out. We are sorry to hear that you were unhappy with the size of the soaps. We include a to scale photo on our photo carousel to help illustrate the size. Per our FAQ, with proper drying care, our bars last up to 4 weeks with moderate consistent daily use. Every household is different so this number will change depending on the amount of soap you use daily, water usage, and how many people are in your household. We hope that helps!
Does not dry out skin
29 octobre 2024
Réponse de The Bubble Factory
Thank you for sharing your experience Linda! We are thrilled you're enjoying our soap.
Great soap and great people to do…
Great soap and great people to do business with. Five Stars!!!!!
28 octobre 2024
Réponse de The Bubble Factory
Thanks so much for sharing your experience Chris! We are thrilled you're loving our soap!
Love the soap
Love the soap! Smells so good and it’s so smooth and doesn’t leave my skin dry
21 octobre 2024
Réponse de The Bubble Factory
Thanks so much for sharing your experience Renee! We are thrilled you're loving our soap.
Bars are SMALL!
When my order arrived, I was excited. When I opened the package, I was unpleasantly surprised to see how SMALL the bars are. The soap smells good enough and lathers decently. But at about $6 per bar, I can't justify being a repeat customer.
23 septembre 2024
Réponse de The Bubble Factory
Hi David! Thank you for sharing your experience. We are sorry to hear that you did not like the size of the bars. We do include a hand shot on our carasoul images to show the bar size at scale. We see here that you purchased our Rugged Variety set. In our 3 bar packs, each bar has been discounted to $4.30 and is reduced to $3.73 each with a subscription. We've gone ahead and given you a partial refund for the order in good faith. We want you to love our products and hope you will consider ordering from us again!
Lovely soaps!
Such a lovely box of soaps, they all smell fantastic, the ones I've opened have tremendous bubbles/lather, and make my skin feel great! The added bonus of the skin scrubbier and stickers just made me feel special!
Awesome company and you can feel the love!
3 octobre 2024
Réponse de The Bubble Factory
Thanks so much for sharing your experience! We are thrilled you can fill the love :)
Love the soap choices and giftable packaging
Best quality soap bars I’ve tried and I’m very particular about hand soap products
24 septembre 2024
Réponse de The Bubble Factory
Thanks so much for sharing your experience Rita! We are thrilled you're loving our products!
The Smell of the Lavendar!!! So LUSH!
I love the smell and lush feel of the Lavender Soup. This won't be my first nor my last purchase and I'm proud to support this business. I bought the trio of the Lavender Soup to try them out. This is a great company and the soup arrived within a week which is reasonable.
23 septembre 2024
Réponse de The Bubble Factory
Hi Carol! Thanks for sharing your experience. We are thrilled you're loving our soap!
Yuka Approved
Yes! This is the bar soap I was looking for. Yuka gave it a +90% rating which is excellent! I love the minty freshness feeling and smell. It was a no hassle process in ordering and pricing wasn’t bad either. Great job!
28 septembre 2024
Avis spontané
Réponse de The Bubble Factory
Thanks so much for sharing Daniel! We are thrilled you're loving it!
looking forward to using soon
I haven't used the soap yet, but they arrived promptly and in good condition.
3 septembre 2024
Réponse de The Bubble Factory
Thanks so much for sharing Hilary! We look forward to hearing what you think :)
Ordering was a snap
Ordering was a snap, and receiving product was timely. I love your soap! I have very sensitive skin, and most products irritate it. My skin is softer than before. I love the fragrance! Thank you for an excellent product!
3 septembre 2024
Réponse de The Bubble Factory
Thanks so much for sharing your experience Betsy! We are thrilled you and your skin are loving our soaps!
High quality soap
High quality soap! I am a soap maker myself but am not able to make any right now. The Bubble Factory soap uses the same quality ingredients that I do and the price is great! Be sure to watch the videos about the company, I love buying from such a great company!
9 septembre 2024
Réponse de The Bubble Factory
Thanks so much for sharing your experience Deborah! We appreciate you and are thrilled you're loving our soaps and our company <3
Can’t wait to try this!!
I was so impressed by the Facebook post.
My order came very quickly and it even smelled so good before I even opened the shipping box. I haven’t used any yet. Some will be for gifts!
6 septembre 2024
Réponse de The Bubble Factory
Thanks so much for sharing Rosemary! We look forward to hearing what you think of the soap! <3
Love the spearmint soap
Love the spearmint soap, it’s refreshing and wakes you up. Definitely five stars….highly recommend to my family and friends.
3 septembre 2024
Réponse de The Bubble Factory
Thanks so much for sharing your experience Kathleen! We are thrilled you're loving our mint soap!
I found my new bar!
I have bought The Body Shop Olive Oil soap for 15 years. It is no longer available, and I have been searching for a comparable bar! Found it, your unscented bar is so much more creamy and smells better! Don’t get rid of this! I’ll be ordering more!
3 septembre 2024
Réponse de The Bubble Factory
Nancy we are so glad you found us! Thanks for sharing your experience and we are thrilled that you're loving our unscented bar!
Réponse de The Bubble Factory
Thank you for sharing your experience John!
They have the best quality of soap
They have the best quality of soap, their customer service is excellent, I have received all my orders on time I never had to wait long for my orders, the price is perfect for Handmade soap, Plus their soap is made right here in the United States, which is the Best soap Ever, The soap us Packaged Perfectly, I've had no trouble or problems with ordering from them and I will continue to do so, I will highly recommend them to my friends and family for as long as they are in business
28 août 2024
Réponse de The Bubble Factory
Thanks so much for sharing your experience Teresa! We are thrilled you're loving our soap and thank you for being a valued Bubble Factory Customer!
Natural soap
I love that this soap is home made and has natural ingredients, feels great on the skin, smells great
21 août 2024
Réponse de The Bubble Factory
Thanks so much for sharing your experience Renee! We are thrilled you're loving our soap!
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