The Career CoachAvis 

My first session with Ian was very productive. In a short amount of time, he gave me the confidence I needed. His guidance was clear, practical, and reassuring. His open and direct communication style made it much easier for me to understand where to begin my job-journey.

I had the pleasure of working with Paul as my career coach, and the experience was incredibly valuable. Paul provided clear guidance, practical advice, and unwavering support throughout my career development journey. His ability to identify strengths, offer constructive feedback, and help create a focused career strategy gave me greater confidence in my professional goals.

What stood out most was Paul's genuine commitment to my success. He took the time to understand my aspirations and tailored his coaching to my specific needs. His insights on career planning, interview preparation, and personal branding were both actionable and effective.

I would highly recommend Paul to anyone looking for a knowledgeable, supportive, and results-driven career coach. His expertise and encouragement made a significant difference in my career progression.

I had a really helpful session with Ian that gave me a much clearer idea of how to improve my CV. He walked me through the best ways to structure and present it, shared practical tips, and explained how ATS works and how to make my CV stronger. The session was insightful and easy to follow, and I came away feeling much more confident about how to position myself in the job market.

I had the pleasure of working with John Kelly recently, and the support I received was invaluable.
He provided clear, practical advice on how to position my experience more effectively and his knowledge on the sector is very impressive.
He offered thoughtful guidance and his feedback was always honest, constructive, and tailored to my specific career goals.
Thanks to his expertise, I now have a much stronger professional profile and a clearer understanding of how to present my skills and experience. He has a great insight as to what recruiters are looking for. I would highly recommend John Kelly to anyone looking to invest in their career effectively.

this was very helpful and replies very prompt and helpful if you ask for help you get it straight away i found this company very professional and helpful

Ian has been amazing, helping me with cv, cover letter and interviewing prep. Amazing man, really reccommend this company if you need help

Unfortunately, the service did not live up to either my expectations or the promises made during the sales process.

Most of the advice provided was very generic and could easily have been found through ChatGPT, social media, or freely available online resources. Even their proprietary AI tool offered little value beyond what is already publicly accessible.

The consultant assigned to me was pleasant and professional, and I followed the recommended guidance. However, after almost a year, I have not secured a job, received a single interview, or even had a follow-up conversation to review progress or adjust the strategy.

To make matters worse, there is a strong push to subscribe to their online platform, and cancelling the subscription is unnecessarily inconvenient, requiring direct email communication rather than a simple self-service option.

Overall, I found the service expensive for the value delivered and was disappointed by the lack of tangible results, ongoing support, and accountability.

I contacted this group to help with employment.Ian was fanastic always worked around my timing for calls.Gave as much time as needed for the call.Helped me with my CV, portfolio and cover letter.excellent content and very fast.I would recommend this organisation.I am very happy with this group

I am currently working with Ian Richardson from The Career Coach with to help find the next step in my career. He is very easy to talk to and very helpful. Working with him has helped me define the direction I want to take my career and the steps to take. He has a great insight as to what recruiters are looking for and how best to show those sides of your experience and how better to develop your network.

I recently had an interview Prep session followed by a Mock interview with Ian and it was wonderful, gave me confidence and belief I was a valid candidate. Yesterday I got word that I was being offered the job. I am delighted. Thank you Thank you Thank you

To say Ian was an immensely insightful and excellent help would still be an understatement. Ian was exceptionally pleasant, personable and impactful in not only helping me formulate a viable career path (just in first session), but provided critically useful advice on how to tailor my CV for my career goal. I cannot recommend Ian and the wider TCC services enough. Worth every penny and every second. My only regret is not contacting them sooner!

"An excellent first session with Ian. He was friendly, open and approachable and from the outset his enthusiasm was infectious. He had with lots of suggestions for career options and new directions I would previously never have considered. I’m looking forward to future sessions, some more in depth work, and hopefully a new career in 2026. "

I was hesitant at first, 30 days sounded too good to be true. But here I am, three weeks later, with a new job offer and a massive confidence boost. The Career Coach is the real deal. So glad I joined when I did!

Rating overall: 1
Likelihood of recommending: 1
((I’m assuming 5 good and 1 bad)

Thoughts:

Honestly was an absolute waste of money.

Thought the facilitator seemed like a nice person but that’s the only positive.

Felt the whole process from start to finish felt purely transactional with no real care or interest if it was a good service.
Tried and made all changes by facilitator with zero and I mean zero difference. Didn’t even get one interview.
As someone who has a wealth of experience in my industry and sector (30 years) I have a huge amount of talent and skills, but the advice given by your people was basic at best.
Felt you could have partnered me with someone slightly more experienced as somebody with 30 years' experience and somebody with 3 years' experience are probably looking for different things/approaches.
Didn't even do session 4 (interview prep) as rather pointless considering the service itself did not lead to even 1 interview
Hugely disappointing as put a lot of time into researching the right career coach and your website made lots of positive statements but your service was mediocre at best.

ADDENDUM:
Got an email from the Delivery manager on Friday saying he wanted to chat with me because I had given a negative review, His email read verbatim --> "I really appreciate the feedback it's not something we are used to hearing, but nesesscary to hear if this is your honest opinion. I would like to rectify this issue, would you be available for a call next Tuesday?"

I replied to him straight away with a time to talk on Tuesday. Today is Friday ---> still waiting for that call.

Not exactly a good omen...

Service Reference for John Kelly

I am delighted to provide this reference for John Kelly, my outstanding job coach, whose support has been truly life-changing.
From the very beginning, John demonstrated exceptional professionalism, patience, and understanding.
He took the time to listen, assess my strengths, and guide me towards realistic and rewarding career opportunities.
His advice on CV preparation, interview techniques, were second to none.
John’s encouragement and positivity gave me the confidence I had been missing.
He constantly motivated me to believe in my potential and stay focused on my goals.
Through his expert coaching and tailored approach, I successfully returned to work.
John’s knowledge of the job market and dedication to his clients is truly remarkable.
He goes above and beyond to ensure that each person he supports reaches their best outcome.
Thanks to John’s guidance, I found a role that suits my skills and aspirations perfectly.
I am deeply grateful for his commitment, insight, and belief in my abilities.
I could not have achieved this success without his help.
I highly recommend John Kelly to anyone seeking a professional, caring, and effective job coach.

– Patricia Lowe

The career coach has been extremely helpful in showcasing my transferable skills and encouraging me to explore roles I hadn’t considered before. I’ve really enjoyed my sessions with Ian, and his feedback on my CVs and applications has been invaluable. The resources provided through the Career Success Programme have also challenged my thinking and helped me re-evaluate my relationship with my career. I now feel empowered and have come away with a clear new strategy for approaching applications.

As I'm navigating a career search from another country, Ian and The Career Coach have been an invaluable resource to guide me along the way. I came in with an idea of what I wanted to do, but needed guidance on how to get there, and he has been so helpful every step of the way. I would highly reccomend their services if you're looking for some on the ground help.

For someone who likes to figure things out, I finally had to admit I was missing some pieces and sought help from TCC. Currently working with Ian Richardson. He's insightful, understanding and gets playing field so brilliantly. I feel like I have a roadmap and I am already moving forward with a lot more confidence in my search. Overall, TCC's work is effective and as a company, they are responsive.

Ian has been absolutely superb in advising my on my transition into Cybersecurity.

Where do I start

Misleading discounts shown on website.- show sizeable discounts on their products but it goes against consumer protections (ccpc 2022)
When I raised this, they said it didn’t pertain to them as it’s digital/service sales. They then remove the discounts on their website.

Communication-
My coach went silent on me for weeks, it was put down to a tech issue.

Refunds-
They don’t do them

Product-
They don’t have the customers best interest at heart is the biggest thing I’ve taken from this.
The initial pitch is a heavily scripted, trained to counter objections, sales person. It feels manipulative.

Buyer beware

Update to reply :
While I was given guidance on a pay rise , your statement is misleading. There was a blanket company wide increase, and I was looking on how to push for more. While I was given advice, I didn’t get a further raise. Your comment suggests that it was because of the CC I got an increase, this is not true and don’t appreciate your misinformation.