Excellent service, very helpful staff helped advise on the correct product, fully installed yesterday with very friendly and professional fitters who went out their way to move furniture around witho... Voir plus
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Chantelle was great finding a match for our other carpet and coming back to us as quick as she could . The fitters were just as good they phoned a time and arrived promptly. We couldn’t ask for bet... Voir plus
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A fab carpet shop - the showroom was larger than we expected and had a good choice of carpets, it also had an ample selection of laminate flooring and vinyl too. The lady in the shop was friendly and... Voir plus
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We returned to The Carpet Stop for our latest project, having used their services several times over the last 6-7 years for carpets, laminates and vinyl. Needless to say, from start to finish everythi... Voir plus
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À propos de l'entreprise
Coordonnées de contact
1 Dover Court, DE13 0SP, Burton upon Trent, Royaume-Uni
- 01283545555
- enquiries.burton@thecarpetstop.co.uk
- thecarpetstop.co.uk
4,7
Excellent
165 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I had a quote done yesterday .the gent…
I had a quote done yesterday .the gent was called A J he was polite and helpful.i get my carpet fitted early may i cant wait i would highly recommend this company to family and friends
23 avril 2022
Avis spontané
Great service
Great service. Micky was really helpful. Measured carpets and sorted quotes out. Excellent service. Thanks again. We will be back
15 avril 2022
Avis spontané
Réponse de The Carpet Stop
Thank you very much for your super review Lorraine, we are glad to hear that you have been happy with the service and look forward to seeing you again soon.
Stay well away
Stay well away! After waiting over a week for a quote, we thought the price was very reasonable but estimating service was absolutely shocking. They visited our property twice (and wanted to come back a third time) alarm bells started ringing - we've decided to go with a competitor
29 mars 2022
Avis spontané
Réponse de The Carpet Stop
We are sorry to hear that you have been disappointed with the service that you have received Mr Dorman. We do not tend to visit a property more than once and we pride ourselves on our customer service.
We are unable to locate you on our system by your name only, If you could please email us on enquiries.burton@thecarpetstop.co.uk with your address so that we can look into this matter further, that would be appreciated. Thank you.
Réponse de The Carpet Stop
Thank you for the 5* review Sean. We are delighted that you are happy with everything and look forward to seeing you again in the future.
Prices are better compared to other…
Prices are better compared to other carpet showrooms and the Customer Service is very good too.
3 mars 2022
Avis spontané
Réponse de The Carpet Stop
Thank you for the 5* review Ruth. We are delighted that you are happy with everything and look forward to seeing you again in the future.
Elaine at the carpet Stop was really…
Elaine at the carpet Stop was really Lovely and help me decide which carpet to go for? She took into account my budget and what it was that I actually wanted. Very happy with the service provided!
17 février 2022
Avis spontané
Réponse de The Carpet Stop
Thank you for the 5* review Addelah. We are delighted that you are happy with everything and that Elaine was such a help to you. And we look forward to seeing you again in the future.
Excellent service from start to finish
Excellent service from start to finish. Carpet ordered and fitted in an appropriate time frame, no delays. Staff at store and fitters were polite and friendly. Will be using their service again.
11 février 2022
Avis spontané
Réponse de The Carpet Stop
Thank you for the 5* review JoJo. We are delighted that you are happy with everything and look forward to seeing you again in the future.
Will definitely use them again
We have used The Carpet Stop a number of times for our flooring and they do not disappoint. Prices are very reasonable and they provide an excellent fitting service. Will definitely use them again.
10 janvier 2022
Avis spontané
Réponse de The Carpet Stop
Thank you for your 5* review Tim, we are glad to hear that you are happy with the service that you have received and hope to see you again in the future.
Legal action due to defective vinyl
Legal action due to defective vinyl. This company after having purchased from and recommended carpetstop many times they have finally disappointed to the point of Court Action. Bought a remnant over the phone which in fitting proved to be the thinnest, tearable nastiest rubbish I’ve ever seen. Carpetstop not interested- Court Action instructed, will not use or recommend ever again
8 novembre 2021
Avis spontané
Hassle free carpet shopping
Hassle free carpet shopping. Micky took us through options of underlay etc. Booked in for the new year for whole lounge fitting, can’t wait.
7 novembre 2021
Avis spontané
Réponse de The Carpet Stop
Thank you for the 5* review Hannah
. We are delighted that you are happy with everything and look forward to seeing you again in the future.
I am really pleased with my carpet from…
I am really pleased with my carpet from The Carpet Stop would definitely recommend them. All the staff including the carpet fitters were extremely friendly and helpful. I will definitely be using The Carpet Stop again.
24 octobre 2021
Avis spontané
Réponse de The Carpet Stop
Thank you for the 5* review Lorraine
. We are delighted that you are happy with everything and look forward to seeing you again in the future.
Fabulous service from Mickey
We’ve just had 3 rooms of our new build carpeted, and we are more than impressed!
Due to the builder messing us around with completion dates, Mickey ensured that the 3 most needed rooms were completed the day after we got out keys to allow us to move in.
We’re very much looking forward to having the rest of house completed :-)
1 octobre 2021
Avis spontané
Réponse de The Carpet Stop
Thank you for the 5* review Liana Jay. We are delighted that you are happy with everything and look forward to seeing you again in the future.
Stair carpet
Good service yet again. Qwade was brilliant at fitting my stair carpet. Ordered laminate flooring this time. 5star
18 août 2021
Avis spontané
Réponse de The Carpet Stop
Thanks for the feedback Juliet, we're glad you're happy with the carpet and would love to gain some feedback on your new laminate flooring. Thanks
Carpet fitter in burton
Great staff and good selection of carpets in store, fitters clean and tidy and did a great job. Carpet looks amazing and very competitive prices..
12 août 2021
Avis spontané
Réponse de The Carpet Stop
Thank you for the 5* review Mr Swan, we are so pleased to hear that you have been happy with the service that you have received and we hope to see you again in the future.
We bought a bedroom carpet a few months…
We bought a bedroom carpet a few months ago and one today. Very helpful, friendly and informative staff. The fitting was great and we are very pleased with the quality of the carpet
11 août 2021
Avis spontané
Réponse de The Carpet Stop
Thank you for your 5* review Mr Hufton, we are delighted to hear that you are pleased with the overall service and we hope to see you again in the future.
Highly recommended!!
Having used The Carpet Stop a number of times for our Charity, we would highly recommend them. Each time their service has been friendly, efficient, professional & their prices are very competitive!
9 août 2021
Avis spontané
Réponse de The Carpet Stop
Thank you for the 5* review Betel Derby. We are delighted you are happy with everything and look forward to seeing you again in the future.
We have had several carpets and lino…
We have had several carpets and lino from you. Never any problems and always a good result .
12 juillet 2021
Avis spontané
Réponse de The Carpet Stop
Thank you for the 5* review. We are delighted you are happy with everything and look forward to seeing you again in the future.
Great carpet, vinyl, and laminate fitters
I had carpets, vinyl flooring, and laminate flooring put in the property by this company.
Paul & his son fitted the laminate flooring, and Shoukat & Tasib installed the carpets and vinyl flooring. All the tradesmen were polite and friendly, and they did a very good job. Paul and Shoukat paid attention to detail and neither of them cut corners. I would highly recommend these fitters if you require the services of this company.
Potential customers should BE AWARE that they will be required to pay 50% in advance on the day of placing the order and the remaining 50% on the same day as the fitting or 24 hours in advance of the fitting date. The company will NOT DO THE FITTING until the full amount has been received. The fitters do not have card machines, so if you wish to pay the fitters on the same day as the fitting - you will have to pay in cash BEFORE any fitting commences.
I would highly recommend this company. [Invoice S025579]
10 juillet 2021
Avis spontané
Réponse de The Carpet Stop
Thank you for the 5* review Frank. We are delighted that you are happy with everything and look forward to seeing you again in the future.
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