The Case Company Avis 

I ordered 3 cases on 3rd september and still dont have any updates . After searching i found they have cancelled the shipment but they did not update me . They also do not respond to your e mails .

They do not deserve even one star
Pathetic people with no costumer support, orders never get delivered.. nor do the refunds

The quality and cutomization is extremly poor and on top of it they do not accept return or exchanges saying it us customized so variation is bound to be there and accept the product as it is.

È arrivata la custodia sbagliata trasparente con un adesivo di carta attaccato sopra. Pessima qualità!

Very pathetic customer service. I ordered three cases, and just got two. There's been no response whatsoever. Have been messaging, mailing them, talking to their Al customer service, but nothing. It's been three days.

I placed a order on 26 July it's been more than a 2 weeks still have not got the delivery. They are frauds and looters.

If you want to get the company’s attention keep spamming under their posts. That’s how I got my order shipped eventually.

They are fraud and fake! gave me a wrong case, i followed up on email 3 months, all auto reples! no solution. Simply waste of money and time

I had ordered a case for my mobile from the official website. Following the order it took them 10-15 days to process the order and further 9 days to ship it. Also while I tried contacting the customer support via email they just didnt seem to respond. Frustrated, I only relied on the delivery carrier for updates. Regardless the cover was very well made and as per the instructions.

Absolutely useless company, couldn't provide the case in the correct design uploaded and when emailed they replied claiming they would send a replacement with the correct print and since then no updates and now replies to emails

I have just received my phone case today, I'm very happy with it, pink floral case with my name on it. Extremely sturdy and pretty, just looks like the web site pic..it fits my Google pixel 10 perfectly..The delivery took just over a week with Royal mail. The case has a couple of slight black marks on, but can hardly see them.. would I recommend this company yes I would..I do have pic of case don't know how to attach it,,. I personally think the pink would of looked better than black around the screen

Extremely poor service.
The do not follow their own written policy and keep on asking the same thing again and again day after day even after providing the details.
Delivering wrong product which has fitment issue but 1 month passed no proper.

I ordered a Samsung Galaxy F36 phone case from Case Company, but they sent me a Samsung Galaxy M56 case instead.

I contacted their customer support by email and WhatsApp and provided details about the issue, but I have not received any response.

Receiving the wrong product can happen, but the lack of customer support is very disappointing. I am still waiting for a replacement or refund.

I hope the company responds and resolves this issue soon.

Extremely frustrating experience with The Case Company. My order remained stuck in repeated pickup attempts and “Pickup Exception” status for days despite an active tracking ID being generated.

After multiple follow-ups, I later discovered that the AWB had actually been marked “Not Picked” and cancelled by the seller, while I was still being given dispatch assurances and generic support replies.

Very poor communication, lack of transparency, and highly unprofessional fulfillment handling. Not recommended.

Already paid for order but wanted to cancel it.. mailed company about jt also dm on ig but no response.. they guy's don't wanna cancel order

Horrible experience buying from them - cases do not fit and one was broken also. Why the hell do they have so many insta followers I have no idea.

They delivered a cheap quality product and then ghosted me when I raised a concern and provided ample proof. It was supposed to be two piece back cover. When it arrived the two pieces themselves didnt fit well with each other, not to mention the product was drastically different from the images in the product detail page.

Great cases…amazing quality top notch. Will surely order more!!!

It's was so good I love it! The material is good! Love that cover!!

I have ordered a phone case before 10 days but still there is no response from them, no tracking information or shipping information and the service is very poor if i call them the contact number was switch off or fake ig if still there is no response, refund or cancellation for sure ill raise complaint on customer care…