cheesegeek Avis 

608
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I look forward to getting my cheese box each month and am never disappointed! Great variety and a great range accompanied by useful tasting notes, delivered straight to my door. Everyone should trea... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Really enjoyed it only thing I could say is maybe put more cool packs inside we had 1 and by the time we got it it wears all warm

Noté 5 sur 5 étoiles

Bought cheese gifts as Christmas presents for friends. None of them received the Christmas message I included with the order, consequently they had no idea why/who from they arrived. Difficult to fin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Highly recommended, 5⭐️ all round. A return Buyer to the CheeseGeek that specialises in wonderful cheeses & first rate customer care. On this occasion, their courier, DHL badly let them down on two... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fromagerie

Écrit par l'entreprise

The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

608 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,3

Tous les avis

(608)

297 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sorted out the problems caused by their…

Sorted out the problems caused by their system and product arrived on time in good condition

19 décembre 2025
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Réponse de cheesegeek

Hi GD,

Thanks so much for sharing your experience. Glad we could resolve the issues for you!

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Great communication from staff who care…

Great communication from staff who care and a great product. I use them every year.

19 décembre 2025
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Réponse de cheesegeek

Hi Antony,

Thank you for leaving such a thoughtful review, and for choosing us again this year!

We really appreciate the support! 💛

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Easy ordering, good comms, no hassle delivery.

Ordered in advance - easy to do. Was kept up to date with delivery details and arrived at the time specified - well packaged and kept cool. Can't comment on taste yet but have used this friendly firm before and have enjoyed their products. Looks great and looking forward to indulging ourselves over Christmas

19 décembre 2025
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Réponse de cheesegeek

Hi Julian,

Thank you so much for your lovely feedback! We’re really glad everything arrived on time and nicely chilled. And thank you for coming back to us again, it really means a lot.🫶

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Advent calendar

Always excellent cheeses and accompaniments and amazing customer service. The advent calendar is out of this world!

18 décembre 2025
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Réponse de cheesegeek

Hi Chris,

Out of this world is exactly what we were aiming for! 🚀🧀

We’re so glad you loved the cheeses (and the advent calendar especially). Thank you for the lovely words and for being such a great customer!

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Excellent service

Great service, prompt delivery, goods exactly as described. I'm in New Zealand and ordered a delivery for a friend in the UK and it was all handled efficiently and smoothly, with great communication throughout and delivery tracking as well. I'll be using them again, for sure.

18 décembre 2025
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Réponse de cheesegeek

Hi Scott,

Thank you so much for the recommendation! We’re really glad everything went seamlessly for your UK delivery, and that your friend enjoyed it.

Thanks for trusting us from all the way over in New Zealand - we’ll be here whenever you’re ready for round two!

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Another great selection of artisan…

Another great selection of artisan cheeses delivered on time to the door ready to eat

18 décembre 2025
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Réponse de cheesegeek

Hi Steve,

Thanks so much for the kind words. We're really glad to hear the December cheese selection was a hit in your household! 💛

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Excellent

Excellent - trouble-free ordering and gift received on date as requested.

18 décembre 2025
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Réponse de cheesegeek

Hi Julian,

We're so glad to hear you were happy with the ordering process - thank you so much for choosing cheesegeek for your gift, and for taking the time to leave a review!

We hope to see you again ✨

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Very happy to recommend

Top class and friendly service as usual. Rapid and secure delivery (by proper courier, not Evri or Yodel) and fantastic cheese. Very happy to be a repeat customer.

16 décembre 2025
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Réponse de cheesegeek

Hello,

Aww, what a wonderful review - we're over the moon you are enjoying the cheese and service! Thank you so much for your support 🫶

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Premium cheese experience

Fast delivery, excellent cheese and all round great service.

18 décembre 2025
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Réponse de cheesegeek

Hi Gary,

We love to hear this! Thank you so much for sharing your 5* experience, and for choosing cheesegeek! 💛

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Great customer service

Great customer service. They were able to add a gift message to an order after it was confirmed. Thank you.

17 décembre 2025
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Réponse de cheesegeek

Hi Julie,

Thanks so much for the lovely 5* review! 🙌 Your support means a lot to our little team.

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Great cheese!

Great cheese - incredibly addictive!

17 décembre 2025
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Réponse de cheesegeek

Hi DW,

Thanks so much for the cheese love! 💛

We’d like to formally apologise for getting you hooked on the yellow stuff - our boxes really should come with a warning, shouldn’t they?!

We’re so glad to hear you’re enjoying the delivery and that our cheese has earned a permanent spot in your snack rotation. That’s exactly the kind of problem we like to cause 😉

Thanks again for taking the time to leave a review!

Jen
Team cheesegeek

Noté 5 sur 5 étoiles

Cheese Geek is the best!

Cheese Geek is a massive hit in our household. Amazing cheese, lovely nibbles, and we get their advent calendar every year because it’s THE best!

22 décembre 2025
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Réponse de cheesegeek

Hi Suze & Balazs,

Your review has absolutely made our day - thank you so much! We’re over the moon to hear that we’ve brought some cheesy joy to your home and family. 💛

We completely get the Advent excitement (it is pretty special!), and it means so much to us that you choose to come back year after year. We’re genuinely honoured to be part of that tradition 🥹

Thanks for being part of the cheese gang!

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Message not included in the shipment

Bought cheese gifts as Christmas presents for friends. None of them received the Christmas message I included with the order, consequently they had no idea why/who from they arrived. Difficult to find/add little extras such as crackers/chutneys to the order. Only small choice of cheese gifts compared with the past. Cheeses said to be nice. No company contact telephone/email to enable a small change to order (due to mistake made actually because of opaque and clunky ordering process).

15 décembre 2025
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Réponse de cheesegeek

Hi Jolanta,

Thank you for taking the time to share such detailed feedback -we’re really sorry that parts of your Christmas gift experience fell short!

We’re particularly disappointed that the gift messages didn’t arrive with the orders. We know how important that personal touch is, and we completely understand how frustrating that must have been for both you and your friends. We’ve followed this up internally and have sent you a separate email with more details and a small gesture to apologise.

We’re also sorry to hear that the ordering process as a whole didn't feel clear or smooth. Your comments are really helpful, and we’ve shared them with our team as we continue to improve the website and gifting experience.

We’re glad to hear the cheeses themselves were enjoyed, but we appreciate that the overall experience matters just as much. Thank you again for your honest feedback.

If you ever need support in the future, our team is always happy to help via email at hello@thecheesegeek.com.

Best wishes,
Jen
Team cheesegeek

Noté 5 sur 5 étoiles

Great cheese!

Great service, great delivery and great cheese!

2 décembre 2025
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Réponse de cheesegeek

Hi Paul,

Aw, thank you so much for your kind review! We are so happy to hear things have been "grate" all around - it means a lot to us.

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Cheeses loved by recipients

We’ve sent two lots of cheeses to friends this year who reported back their delight at the taste and quality.

15 décembre 2025
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Réponse de cheesegeek

Hi Mr Monkman,

Thanks so much for your lovely review. Knowing our cheese gifts brought your friends such joy really means a lot to us, and we're so happy they enjoyed the taste and quality.

Thanks again for choosing us to share the cheese love! 💛

Jen
Team cheesegeek 🤓

Noté 3 sur 5 étoiles

Disappointed

Although advertised as a Christmas gift, and that it would be in date for Christmas,the best BB date was 23.12.25.
Also was described as a hamper, but was not packaged as I would have thought a hamper to be. Cheeses were packed loose in a postage box, with no presentation box. Quite disappointed

15 décembre 2025
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Réponse de cheesegeek

Hi Sally,

Thanks so much for taking the time to share your feedback.

We're incredibly disappointed to hear your order didn't meet your expectations - and we'd love to make things right before Christmas. I have dropped you a separate email with the details.

Thanks again for leaving a review - we're grateful for your honest feedback, and truly sorry we didn't hit the mark this time.

Jen
Team cheesegeek

Noté 1 sur 5 étoiles

Poor delivery

15 décembre 2025
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Réponse de cheesegeek

Hello,

We’re very sorry that your delivery experience fell short and that you felt let down. We completely understand how frustrating the delay was, and we don’t take that lightly.

While we kept you updated and arranged a fresh replacement box to be sent free of charge as soon as possible, we know this still meant waiting longer than you should have had to. Please accept our sincere apologies - this isn’t the standard we aim for, and your feedback is truly appreciated.

Jen
Team cheesegeek

Noté 4 sur 5 étoiles

Late arrival

Well, the cheese is great, but it arrived a day late for the main party.

17 décembre 2025
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Réponse de cheesegeek

Hi Richard,

Thank you so much for your kind words about the cheese - we’re really glad it was enjoyed. That said, we’re truly sorry for the disruption to your plans and that the delivery arrived a day late for your main celebration. We completely understand how disappointing that must have been, especially when you were planning to enjoy it with loved ones.

Whilst we do everything within our control to ensure cheeseboxes arrive on the selected delivery date, there are rare occasions when the courier doesn’t deliver exactly on schedule - but that doesn’t make the frustration any less, and we’re very sorry that this let you down.

Thank you for taking the time to share your feedback, and wishing you a "grate" festive season ahead!

Jen
Team cheesegeek

Noté 5 sur 5 étoiles

I recently ordered the Cheesegeek…

I recently ordered the Cheesegeek cheese advent calendar as a treat. It was pricey but well worth the money - so much delicious cheese, brilliant delivery and lots of great extras. Will definitely order again next year.

27 novembre 2025
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Réponse de cheesegeek

Hi Eleanor,

Thank you so much for your review - it’s absolutely made our day! 🧀✨

We’re thrilled to hear you felt the Advent was worthy of five stars. It’s definitely a treat, so it means a lot to know you felt it was great value for money. We put a huge amount of care into sourcing the highest-quality artisan cheeses from brilliant small producers, so your kind words really do mean the world to us.

We’re so glad you enjoyed the cheeses, delivery, and all the little extras - and we can’t wait to welcome you back next year for even more festive fromage fun 🎄🧀

Thanks again for cheesing with us!

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

The advent calendar was amazing

The advent calendar was amazing! Bought it for my husband but obviously got to share it!! Deliveries were perfect and the cheese was simply delicious! Can’t recommend enough for any cheese lover!

27 novembre 2025
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Réponse de cheesegeek

Hi Nikki,

Thank you so much! 🧀💛

We love that it was technically for your husband but very sensibly shared 😉 We’re so pleased to hear the deliveries arrived perfectly and that you enjoyed all that delicious cheese - that’s exactly what we hope for.

Thank you for the glowing recommendation, and we hope to welcome you back again soon for more cheese-filled joy!

Jen
Team cheesegeek 🤓

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