I look forward to getting my cheese box each month and am never disappointed! Great variety and a great range accompanied by useful tasting notes, delivered straight to my door. Everyone should trea... Voir plus
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Really enjoyed it only thing I could say is maybe put more cool packs inside we had 1 and by the time we got it it wears all warm
Bought cheese gifts as Christmas presents for friends. None of them received the Christmas message I included with the order, consequently they had no idea why/who from they arrived. Difficult to fin... Voir plus
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Highly recommended, 5⭐️ all round. A return Buyer to the CheeseGeek that specialises in wonderful cheeses & first rate customer care. On this occasion, their courier, DHL badly let them down on two... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.
Coordonnées de contact
Royaume-Uni
- hello@thecheesegeek.com
- thecheesegeek.com
4,3
Excellent
608 avis
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Great service and communication
Great service and communication. There was a delivery problem and you picked it up and dealt with it promptly. Have used you several times. Great value everytime.
2 avril 2026
Réponse de cheesegeek
Hi Susan,
Thanks so much - we're so pleased to read your review 🥳
We're very grateful for the lovely feedback, and glad to know you felt the delivery issues were handled well. We can't always prevent things from going awry, but we do always try our best to resolve them with care.
We really appreciate your understanding and patience, and we hope to see you again!
Jen
Team cheesegeek 🤓
Réponse de cheesegeek
Hi Kate,
Thanks so much for your review. We're really grateful for the 5 stars, and glad to hear you're enjoying your subscription!🌟
Many of the cheeses we include are award-winning, and all of them are specially selected to showcase the absolute best in artisan cheese making. It's always a joy to hear what our customers think, so thank you for sharing your feedback!
We hope your subscription continues to take you on a delicious cheesy adventure ✨
Jen
Team cheesegeek 🤓
Superb cheeses
Superb cheeses, some of which we had not heard of. Great service as always. Thank you.
1 avril 2026
Réponse de cheesegeek
Hi SG,
Thank you so much for your kind review - we’re delighted to hear you enjoyed the selection, including some cheeses you hadn’t come across before. That’s exactly what we love to do. I hope you've discovered some new favourites in there! 🧀
It’s also lovely to know the service was great as always - thank you for your continued support.
We hope to see you again soon.
Jen
Team cheesegeek 🤓
Fantastic selection of cheeses
The company is a pleasure to deal with, very responsive and helpful. Not to mention all the delicious cheeses they have to offer. I'm enjoying my subscription and always look forward to my next delivery.
2 avril 2026
Réponse de cheesegeek
Hi Barbara,
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that your subscription continues to bring you joy each time, and that you’ve felt well cared for by our customer team.
We really appreciate you sharing your kind words - thank you again for your support.
Jen
Team cheesegeek 🤓
Réponse de cheesegeek
Hi Kay,
We really appreciate your lovely review - thank you so much for taking the time to share your thoughts, and we’re really happy to hear the cheese has been enjoyed.
All of our cheeses are freshly prepared to order by hand on the day of dispatch, to ensure they arrive with peak freshness.
We hope to see you again soon.
Jen
Team cheesegeek 🤓
Réponse de cheesegeek
Hi Bill,
Thanks so much for taking the time to leave a review! We’re really glad to hear nothing went wrong 😊
If you have a moment, we’d love to know if there’s anything we could have done to make it a 5-star experience.
Jen
Team cheesegeek 🤓
Réponse de cheesegeek
Hi Richard,
Aw, thank you so much for the five stars and the lovely feedback.
So happy to hear you've felt well looked after, and - more importantly - that the cheeses are being enjoyed! 🎉
That's what we love to hear - thanks again for sharing your thoughts! We hope to see you again soon.
Jen
Team cheesegeek 🤓
Amazing cheese
Amazing cheese ! I served it at a dinner party of discerning cheese lovers and it got wiped out !
31 mars 2026
Réponse de cheesegeek
Hi Yuva,
This is wonderful to hear - thank you so much for taking the time to leave your review!
Our geeks are passionate about showcasing the finest artisan cheeses, so it’s really lovely to know your cheese-loving friends enjoyed the selection.
We hope to see you again 💛
Jen
Team cheesegeek 🤓
Réponse de cheesegeek
Hi Steve,
Thank you so much for taking the time to leave a review.
We’re delighted to hear that this month’s cheese selection wowed you! It includes some real Spring beauties, which we hope went down well with your loved ones.
Thanks again for your kind words and support.
Jen
Team cheesegeek 🤓
Great cheesey experience
Great cheese, great service, customer first. Excellent
One star deducted for DHL leaving the parcel on the doorstep - even though we were in! Bad thing. All Cheesegeek’s careful work undone by an organisation that only concentrates on delivery, not receipt. Change your deliverer!
26 mars 2026
Réponse de cheesegeek
Hi Mr Stamp,
Thank you so much for your kind and honest review - we really appreciate the 4 stars!
It’s wonderful to hear that you enjoyed the cheese and felt well looked after by our customer care team. I’m sorry to hear you were disappointed that the delivery was left on your doorstep, and we’ll make sure this feedback is shared with our courier for review.
We really appreciate your kind words and support, and we hope to see you again soon.
Jen
Team cheesegeek 🤓
Highly recommended
Not only did Cheese Geek delivery my order very promptly, they then followed up with an apology that they had "short changed" me, and promptly sent me another consignment to make up for it! Highly recommended.
26 mars 2026
Réponse de cheesegeek
Hi Peter,
Thank you so much for your kind words and for taking the time to leave a review - we really appreciate it!
We’re very sorry again for the initial mix-up with your order. It was a human error on our side, and not the experience we ever want our customers to have.
We care deeply about making sure every order arrives as it should, and when things do go wrong, we’ll always do our best to fix them promptly.
Thank you again for your understanding and for your recommendation - it truly means a lot to the team.
Jen
Team cheesegeek 🤓
The cheeses provided were good
The cheeses provided were good, though this time there was no tasting notes, and one of the cheeses did not have any identification.
26 mars 2026
Réponse de cheesegeek
Hi Michael,
Thanks so much for your lovely feedback on the selection - we really appreciate you taking the time to share it.
We’ve sent the tasting notes over via email. If you haven’t received them, please do let us know at hello@thecheesegeek.com and we’ll get those over to you straight away 🤓
Whilst we appreciate it’s not quite the same as a printed booklet, we had to make some last-minute adjustments to your selection due to unexpected supply issues, and we wanted to ensure you received the correct tasting notes for the cheeses included. This is something we’re actively working on improving, so your feedback is genuinely helpful.
I’m also very sorry to hear that one of the cheeses wasn’t clearly identified. That’s certainly not what we’d expect, and we’ll be looking into this with the team to understand what happened. In the meantime, the tasting notes we’ve sent should help with identification, and we’re always happy to assist if anything is still unclear.
Thanks again for your kind feedback, and we hope you enjoyed the selection overall!
Best wishes,
Jen
I ordered a surprise cheese box to…
I ordered a surprise cheese box to share with friends. However it came underweight and was I very disappointed as I had to supplement it with more cheese ( not as good ) from the local supermarket.
However your customer service person Jen, could not have been more helpful and I am now awaiting the missing cheese to arrive this week .
I have ordered with you before and was very satisfied with quality and service previously received.
26 mars 2026
Réponse de cheesegeek
Hi Jacqueline,
Thank you so much for your kind words, and for your patience and understanding despite the issues with your order. We completely understand how disappointing this has been, especially as you were planning to enjoy the cheese with friends, and we’re really grateful you’ve allowed us the opportunity to put things right with a top-up delivery.
We’re also delighted to hear that you’ve had a positive experience with us previously, and that you continue to enjoy the quality of the cheeses - we work hard to showcase the very best artisan producers.
Your top-up cheesebox is due to be delivered tomorrow, and you’ll receive tracking updates once it has been collected from us. If you need anything in the meantime, please don’t hesitate to get in touch at hello@thecheesegeek.com - we’re always here to help.
We’re very sorry again for the human error on your order this time around.
Best wishes,
Jen
It has not arrived!
26 mars 2026
Réponse de cheesegeek
Hi Chris,
Thanks for your review! We're so sorry your cheese delivery has been held up, and appreciate it's very frustrating when these things happen.
Your original order was sadly delayed beyond our freshness window, so we arranged for a replacement to be sent out - which is currently on its way to you. We did drop you an email with all the details yesterday.
We'll continue to monitor your delivery and keep you updated, and if you have any questions, please don't hesitate to contact hello@thecheesegeek.com.
We're sorry once again for any disruption this has caused to your plans, and hope to have you united with your cheese very soon!
Jen
Team cheesegeek
Réponse de cheesegeek
Hi Barry,
Thanks so much for your review!
Our aim is to showcase the very best of artisan cheese making, and our geeks handpick the finest, tastiest and most unique creations for your boxes. It's truly great to know that they're being enjoyed and appreciated by our fellow curd nerds.
If there's anything we could've done to make your experience a full five stars, we'd really love to know. If you feel like it, drop us an email at hello@thecheesegeek.com with your thoughts.
Thanks for the cheesy love, and we hope to see you again!
Jen
Team cheesegeek 🤓
Exceptional cheese as usual
Exceptional cheese as usual. Shepherd's Store the family favourite this month.
19 mars 2026
Réponse de cheesegeek
Hi Rich,
Thanks so much for the five stars, and for your thoughts on the Shepherd's Store! It's handmade in Ireland with a ton of love and care, so we're happy to hear it's going down well 🙌
We have some beauties lined up for our April selection - hope you and your family enjoy the next box just as much.
Jen
Team cheesegeek 🤓
Cheese wonderful, delivery abysmal
Cheese wonderful, but multiple problems with delivery- arrived a week late and then 2 boxes arrived. This is the second time I’ve had problems like this, so despite fantastic cheese I won’t be ordering again
17 mars 2026
Réponse de cheesegeek
Hi Judith,
Thanks so much for your feedback - we’re really glad you loved the cheese, but we’re very sorry for the delivery issues you experienced.
We completely understand how frustrating and disruptive that must have been. While we arranged a replacement as quickly as possible, we appreciate that the overall experience fell short, and we’re sorry for the confusion caused by the original delivery still arriving.
We’ve reached out to you directly to make this right.
Thank you again for taking the time to share your feedback.
Jen
Team cheesegeek
Great customer service
Great customer service! Hand picked small batch artisan cheese that I can send to my parents in England from Australia. Easy to navigate website and follow up service is excellent. Highly recommend.
12 mars 2026
Réponse de cheesegeek
Hi Susan,
Thanks so much for your lovely review, and for the recommendation! The five stars mean a lot to our little team 💛
We do hope to see you again.
Jen
Team cheesegeek 🤓
This is a great service.
This is a great service that Cheesegeek provide. Their choices of cheese are unfailingly good and showcase what is good in British cheeses.
It is such a shame that their carrier, DHL, employs agents who would rather drive past rather than deliver on time.
10 mars 2026
Réponse de cheesegeek
Hi John,
Aw, thank you for the lovely review! We're so happy to hear you've been consistently happy with the cheese selections as well as our service. That's definitely what we aim for, so it's great to know we're hitting the spot.
Sorry that you've not been impressed with the courier service. We're always keen to help resolve delivery issues - just drop us a line at hello@thecheesegeek.com with your queries or feedback.
Thanks again for the five stars and for your support 🌟
Jen
Team cheesegeek 🤓
Late delivery, mouldy cheese…
The courier used by CheeseGeeks failed to deliver the cheese as ordered on a Friday and ended up delivering it on Monday after a weekend of it not being refrigerated. As a result, my Mother received gone off cheese as her Mother’s Day present. The company were apologetic and have resent the package but this isn’t the 1st time it’s happened, I won’t be ordering from them again.
Quick edit, they did indeed arrange a replacement box, which is delayed again. So far, from 4 orders with this company, 3 have been delayed, 1 to the point of ruin.
Further edit, their customer service has been impressive and upon asking I was promptly issued a full refund. My compliments to Jen from their customer service team, she was excellent. If it weren't for their poor choice of courier, this experience would have been so much better.
12 mars 2026
Réponse de cheesegeek
Hi Daniel,
We’re really sorry this order didn’t arrive as expected - especially as it was for Mother’s Day. We completely understand the disappointment caused.
Due to the extended delay in transit, we advised that the cheese shouldn’t be consumed as it was outside our freshness window, which is why we arranged a fresh replacement box straight away. We’re very sorry that this replacement was also affected by a further courier delay.
We know this isn’t the experience you hoped for, and we’ve since issued a full refund to acknowledge the inconvenience caused.
Thank you for taking the time to share your feedback.
Jen
Team cheesegeek
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