cheesegeek Avis 

608
•
TrustScore 4.5 sur 5

4,3

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Noté 5 sur 5 étoiles

I look forward to getting my cheese box each month and am never disappointed! Great variety and a great range accompanied by useful tasting notes, delivered straight to my door. Everyone should trea... Voir plus

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Noté 4 sur 5 étoiles

Really enjoyed it only thing I could say is maybe put more cool packs inside we had 1 and by the time we got it it wears all warm

Noté 5 sur 5 étoiles

Bought cheese gifts as Christmas presents for friends. None of them received the Christmas message I included with the order, consequently they had no idea why/who from they arrived. Difficult to fin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Highly recommended, 5⭐️ all round. A return Buyer to the CheeseGeek that specialises in wonderful cheeses & first rate customer care. On this occasion, their courier, DHL badly let them down on two... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fromagerie

Écrit par l'entreprise

The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

608 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,3

Tous les avis

(608)

297 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Another excellent selection of cheeses

Another excellent selection of cheeses, promptly delivered. Looking forward to the next one in a couple of weeks.

23 février 2026
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Réponse de cheesegeek

Hello,

Thanks so much for your wonderful review 💛

We're so glad to hear you're enjoying your subscription, and that the monthly cheese selections are hitting the spot for you! That's exactly what we aim for.

Here's to many more exciting deliveries of the yellow stuff 🎁

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Delicious cheeses

Delicious cheeses. Fantastic variety! Will definitely buy again.

15 janvier 2026
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Réponse de cheesegeek

Hi Lawrence,

Thanks so much for the lovely review! 💛

Our monthly cheese selections are carefully chosen to include a range of unique styles, flavours and textures, so we're chuffed to hear you enjoyed the variety.

We really appreciate the recommendation and hope to see you again soon!

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Cheese was lovely

Cheese was lovely, five different tastey cheeses from around the country,first class cheese geek can't wait for my next one.8

5 mars 2026
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Réponse de cheesegeek

Hi Michael,

Thanks so much for the five stars! 🌟

We always try to bring you an interesting variety of cheeses, so it’s wonderful to hear you enjoyed this month’s selection.

We can’t wait to hear your thoughts on the next delivery 🤓

Jen
Team cheesegeek

Noté 5 sur 5 étoiles

delivered on time and appreciated by…

delivered on time and appreciated by receiver

5 mars 2026
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Réponse de cheesegeek

Hi Graham,

Thanks so much for choosing us for your special gift. It's amazing to hear it went down well, so thank you for taking the time to share your feedback.

We hope to see you again!

Jen
Team cheesegeek 🤓

Noté 1 sur 5 étoiles

Failure to deliver and slow response to email

I ordered for delivery - a gift for my mother and DHL updated and rescheduled delivery for the following day and then failed to deliver again. This is perhaps not Cheesegeeks fault, but DHL is their chosen courier.
What is within Cheesegeeks control is how it deals with emails. Having a customer service email line that is only open from 9-1 on Monday to Friday, when deliveries are made outside of this time - or not, in this case, leaves the customer in a state of limbo without a point of contact.

DHL has been unable to deliver the parcel and it has now been rescheduled for a full week later than the original delivery date.
Given the problems with this order, the disappointment and time wasted, I won't be ordering again and wouldn't recommend as the company is reliant DHL as its courier and something is going terribly wrong with their delivery process from their Croydon depot.
It's a shame, as the cheese from previous deliveries was very good.
Cheesegeek has apologised and issued a refund for the goods it failed to supply. But that's the absolute minimum that I would expect.

6 mars 2026
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Réponse de cheesegeek

Hi Nick,

Thanks so much for your feedback and I’m very sorry again for how this order played out. We completely understand how disappointing this was, especially as it was intended as a birthday gift.

I’m very sorry that you weren’t updated on the status of your delivery ahead of the weekend. Whilst I had flagged the delay with DHL and requested that your delivery was prioritised, I didn’t keep you in the loop, and I completely understand how frustrating it must have been to be left in the dark at such an important time. Your comments about our contact hours have been taken on board.

As soon as we were back online on Monday morning, we asked DHL to cancel the delivery to ensure the cheese wouldn’t arrive in poor condition, as it was then outside of our freshness window. We offered you the option of a complimentary replacement or a full refund so you could choose what worked best, and we’ve since processed your refund in full.

I’m also sorry for the confusion caused by the delivery notifications - these don’t always immediately reflect changes once a parcel has been stopped in transit.

We’re really grateful for your previous orders and your kind comments about the cheese itself, which makes this experience all the more disappointing for us as well. While we completely understand your hesitation, we do hope to see you again.

Thank you again for taking the time to share your experience.

Best wishes,
Jen
Team cheesegeek

Noté 3 sur 5 étoiles

Expensive and ok cheese

Nice is you want to be introduced to cheeses, but expensive and only big enough for 2. There are 5 cheeses in each box, at over £6 per >150g bit of cheese. The 1st (Jan26) of 3 boxes was ok, but most of the 2nd (Mar26) were a bit tasteless. The card describing each is helpful. Hope the next box is better.

9 mars 2026
Avis spontané
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Réponse de cheesegeek

Hi Keith,

Thanks for your feedback - we completely understand that our boxes can feel like a bit of a luxury!

We focus on sourcing exceptional artisan cheeses from small producers and independent cheesemakers, many of whom make their cheeses in small batches using traditional methods. Because of that, the cost is naturally higher than mass-produced supermarket cheese - but we always work hard to ensure the selection, portion sizes and overall experience feel worthwhile.

We’re sorry too that this box didn’t quite wow your taste buds. We really appreciate you giving us a try and sharing your thoughts!

If you have any feedback on your next box, we'd love to hear from you directly at hello@thecheesegeek.com.

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Cheesegeek provides outstanding…

Cheesegeek provides outstanding cheeses, every time.

4 mars 2026
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Réponse de cheesegeek

Hi Ali,

Thank you so much for your kind words! So happy to hear you've been enjoying the cheese - outstanding is definitely what we aim for 🥲

Thanks for the cheesy love!

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Great cheese subscription bought for my…

Great cheese subscription bought for my son in law who loves his cheese.

2 février 2026
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Réponse de cheesegeek

Hi Jill,

Thanks so much for your lovely review! Your five stars mean a lot to our little team of geeks.

Thanks for spreading the cheesy love around your family, and we hope your son-in-law enjoys the rest of his subscription 💛

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Fantastic cheese company.

I bought the 3 month cheese subscription as a Christmas present for both my son and daughter. They have been absolutely delighted with the cheeses they have received so far. I know they are very much looking forward to their next cheese treat. I would definitely use cheese geeks again.

12 février 2026
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Réponse de cheesegeek

Hi Lynn,

Aww! What a lovely review - thank you so much for the kind words and the recommendation.

Our geeks aim to showcase the best of artisan cheese making, with our seasonal cheese selections made up of a variety of delicious styles and flavours. We're over the moon to hear that both your children have been enjoying their cheesy deliveries 💛

Thanks so much for choosing us for your special gifts, and for your support! We hope to see you again.

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Great selection, great cheese

Sent as a gift, somewhat a pain ordering from the US and getting the delivery schedule in the UK set up, but she was thrilled with the quality of the cheese.

1 mars 2025
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Réponse de cheesegeek

Hi David,

Thanks so much for the five stars! 🌟

Sorry to hear you found it tricky ordering from abroad. For next time, we're always happy to help via hello@thecheesegeek.com.

It's wonderful to hear your loved one has been delighted with the cheese. We work exclusively with small-scale, artisan producers to bring their finest, lovingly made creations to our customers, so it's great to know they are being enjoyed!

We do hope to see you again.

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

50th Birthday Gift

‘The Stevie’ was purchased as a 50th birthday gift the recipient was delighted with his quality present.
This is the second time we have used Cheesegeek the gift arrived on the date selected, would thoroughly recommend.

19 février 2026
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Réponse de cheesegeek

Hi Anne,

Thanks so much for the kind words!

We're over the moon to hear The Stevie went down well, and pretty honoured our cheese and wine got to be part of the big celebration.

So happy you felt the quality and delivery was worth five stars. Your recommendation means a lot to our small team - thank you! 💛

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Denise

We enjoyed the Valentine’s Day selection. The cheeses were all fabulous, great portion sizing for the two of us to enjoy (over a couple of days)
As always, easy to order, and great service and delivery.
A perfect treat for our Valentine Feast at home.

12 février 2026
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Réponse de cheesegeek

Hello,

Thanks so much for the lovely review! We’re so happy to hear you enjoyed our Barnaby choccy box as part of your Valentine's celebrations 💛

We hope to see you again for more cheesy delights!

Jen
Team cheesegeek 🤓

Noté 1 sur 5 étoiles

Very small portions

Very small portions. Total weight of cheese was .614 gm for £38. Expensive !! Gift message was not included. Only sealed with 1 small sticker, could have been opened with ease before delivery. Won’t be ordering from The Cheese Geek again

9 février 2026
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Réponse de cheesegeek

Hi Jan,

Thank you for your feedback, and we’re really sorry to hear this was your experience.

The gift message should absolutely have been included and we sincerely apologise for that oversight. We’ll be contacting you directly to put this right.

Our boxes contain around 600g of cheese, as stated on the product page, and we focus on sourcing exceptional artisan cheeses at peak condition. We know our selections are a bit of a luxury, and we work hard to ensure the price reflects the quality, provenance and care that goes into each box. We’re sorry this didn’t come across in your experience.

In terms of packaging, the security sticker is placed over the box seal so any tampering would be visible on arrival, but we appreciate your feedback and will take this on board.

We’d really like the chance to make this right for you and will be in touch shortly via hello@thecheesegeek.com.

Jen
Team cheesegeek

Noté 5 sur 5 étoiles

Awesome selection and packaged…

Awesome selection and packaged thoughtfully, delivered quickly. Will definitely order again!

22 janvier 2026
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Réponse de cheesegeek

Hi Tom,

Thanks so much - that means a lot to our team!

We put a lot of care into every box, so it’s brilliant to hear it hit the mark. Can’t wait to send you something delicious again soon 🧀

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

very impressive

very impressive really on the ball re late delivery and so far the cheeses are excellent

2 février 2026
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Réponse de cheesegeek

Hi Bob,

Thanks so much for your kind words - we’re really glad you enjoyed the selection! And thank you for your patience with the delivery hiccups. While we can’t always speed things up, we’ll always keep you in the loop and do everything we can to make things right.

We hope to send you another delicious box again soon.

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

Great January Cheese selection

Great January Cheese selection
Really good customer service - problem with Christmas selection was resolved quickly
I really recommend this company - the cheeses are delicious and the tasting notes fun to do with a crowd.

15 janvier 2026
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Réponse de cheesegeek

Hi Emma,

Thank you so much for your review - it genuinely means a lot to us!

We were really sorry the Christmas selection didn’t land as it should have, so we’re absolutely delighted to hear the January box hit the spot and that you enjoyed the cheeses and tasting notes.

Thanks for giving us the chance to put things right and for the lovely recommendation.

We hope to see you again! 💛

Jen
Team cheesegeek🤓

Noté 1 sur 5 étoiles

A Very Large DISAPPOINTMENT From Mrs Edith UTTLEY 51,Branksome Road BOURNEMOUTH…

From Mrs Edith UTTLEY 51,Branksome Wood Road in Bournemouth On January 12th 2026 I ordered some assorted cheeses from Cheese geek for £38.I expected to receive 5 or 6 different cheeses,but only 3 arrived in the packet. Since then,I have been trying to contact them to find
out what has happened to the other cheeses missing from the pack.For some reasons,whether they do not reply to messages or that they are going out of business,I have not had a reply.My order number was #132310.I read that the firm is hoping to sell cheese in some supermarkets.I feel that they should concentrate on their existing orders AND replying to messages before any expansion! IF it is possible,I would welcome an explanation and my order money returned. E E UTTLEY

13 janvier 2026
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Réponse de cheesegeek

Hi Mrs Uttley,

We’re really sorry to hear about this - that’s certainly not what we’d expect, and thank you for bringing it to our attention. Our Jimi box should always include five cheeses, so we’d very much like to look into what’s happened here and put things right for you.

We can’t see any previous messages from you, but we’ve now reached out directly from hello@thecheesegeek.com so we can investigate properly and resolve this for you as quickly as possible.

Thanks again for flagging this, and we'll be in touch shortly.

Best wishes,
Jen
Team cheesegeek

Noté 4 sur 5 étoiles

Great cheeses and good communication when there was a problem.

I ordered a gift pack of cheese for my son’s birthday. Unfortunately there was problem and it couldn’t be dispatched on the chosen day so he didn’t get it on the birthday. However Cheesegeek kept me well informed of the problem and revised delivery date and the cheeses were delicious when they arrived.

20 janvier 2026
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Réponse de cheesegeek

Hi Janet,

Thanks so much for your lovely review!

We’re really sorry again that your delivery was delayed by a day due to internal staffing issues, and for the disruption this caused to your son’s birthday gift. We really appreciate your patience and understanding despite the inconvenience.

We’re so pleased to hear you still enjoyed the cheeses when they arrived - even if they were a little behind schedule. When things don’t go to plan, we’ll always do our best to keep our curd nerds in the loop, especially when it comes to time-sensitive gifts.

Thanks for spreading the cheesy love! 💛

Jen
Team cheesegeek🤓

Noté 5 sur 5 étoiles

Yummy!

It’s good cheese but I feel like the fundamental business model is a bit flawed — I just can’t eat that much. But, very good option if you’re having people round for example

21 décembre 2025
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Réponse de cheesegeek

Hi James,

Thanks so much for your honest feedback - we really appreciate you taking the time to share it. We totally get that our boxes can feel generous if you’re not feeding a crowd!

If you ever find yourself with a bit of a cheese surplus, cooking with it can be a great option - many of our cheeses melt beautifully or work really well in simple recipes. Our team would be delighted to help with suggestions, so feel free to drop us a line at hello@thecheesegeek.com next time you’re experiencing a cheese overload. 😅

Thanks again for the kind words about the cheese itself - we’re really glad you enjoyed it, and it’s lovely to hear you’d recommend it for entertaining too!

Jen
Team cheesegeek 🤓

Noté 5 sur 5 étoiles

A great Mystery box

I ordered a Mystery box and received a really tasty selection of cheeses - soft & hard, a sheep milk one, a vegetarian one. The pieces were much bigger than I expected.
As a cheese lover who doesn't usually buy special cheeses for myself, I'm extremely happy with my purchase!

22 janvier 2026
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Réponse de cheesegeek

Hi Rachel,

Thanks so much for this lovely review - we’re delighted you enjoyed the Mystery Box! 💛

We always aim to include a good mix of styles, so it’s great to hear you loved the variety (and that the portions were a happy surprise!). If it’s encouraged you to treat yourself to some new cheese discoveries, that’s exactly what we hope for! You deserve it 😉👑

Thanks again for taking the time to share this - enjoy every last bite, and we hope to surprise you again soon.

Jen
Team cheesegeek 🤓

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