Quickly after ordering I was informed unfortunately my item was not in stock. I was offered a similar item or a refund. This was swiftly done over the phone by a very apologetic member of the staff. I... Voir plus
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Lisez les avis des autres
The company were very helpful in the shop which I visited while I was on holiday, I paid postage to have my purchase posted, I ordered some more items and paid postage again which the company refunded... Voir plus
Such a great shop to visit, with a good online shopping selection too. Very well packaged delivery and timely too. Extremely pleased with my products and a seamless service throughout. Even receiv... Voir plus
L'entreprise a répondu
Following placing my order online, I was contacted by the company to advise that the design on one of the mugs (of 2) which formed part of my order had changed and did I want one of each of different... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Crock Ltd is an independant store based in the North Cotswolds, selling everything you need for your kitchen and home, from pots and pans to paintbrushes and screws.
Coordonnées de contact
Digbeth Street, GL54 1BN, Stow-on-the-Wold, Royaume-Uni
- 01451870340
- crockorders@aol.com
- thecrockltd.co.uk
4,9
Excellent
254 avis
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Great company all items were good quality
Great company all items were good quality ,very well packaged and super fast delivery.It will be my first choice for household items in the future.
12 janvier 2026
Excellent service
Arrived before the time it should have been delivered, unfortunately one of the items was damaged. Sent an email with photo, within 2 days a free replacement was delivered. Excellent customer service. Thank you
31 décembre 2025
It was not value for money I don’t…
It was not value for money I don’t think I will ever buy again fron crocks
21 décembre 2025
Réponse de The Crock Ltd
Good morning Jaskiran,
We are sorry to hear that you are un happy, Please can you elaborate on why you feel your purchase was not good value for money?
I have just checked over our emails after being away for the Christmas break and can see no direct emails from yourself where we would have been happy to help and resolve any issues you feel you are having.
We are a small family run business and pride ourselves on our customer service and we will almost certainly always do everything we can to make sure our customers are happy.
I look forward to hearing from you.
Kind regards
Lee
Director
Really helpful and very friendly
Really helpful, great communication. Huge range of wonderful products. I was able to find exactly the thing I was looking for, and could even request the colour I wanted. Extremely fast delivery. Really recommend.
10 décembre 2025
Réponse de The Crock Ltd
Thank you for such a lovely review.
Many thanks
Lee
Excellent Service
Items ordered on Monday and delivered on Thursday - that's good service as far as I'm concerned!
Very pleased, and wouldn't hesitate to order from The Crock in future!
8 décembre 2025
Réponse de The Crock Ltd
Thank you so much,
If there is anything else we can help you with please do contact us.
Many thanks
Lee
If I could rate these people higher I…
If I could rate these people higher I would. I wanted to order something off Amazon but due to my age restriction (im 67 btw) they ordered on my behalf direct from the manufaturer and mailed it to our home. Service from me is above and beyond. I hardly ever write reviews but certainly had too in this instance.
28 novembre 2025
Réponse de The Crock Ltd
Hello,
Thank you for such a lovely review it was my pleasure to sort this problem for yourself and i hope they loved it.
Kind regards
Lee
Réponse de The Crock Ltd
Thank you So much
Réponse de The Crock Ltd
Thank you for such a great review.
Great service
Ordered online, came in a couple of days with a pack of sweets included. Brilliant.
1 décembre 2025
Réponse de The Crock Ltd
Thank you,
We hope you enjoyed the sweets :P
The order arrived Very quickly and it…
The order arrived Very quickly and it was well wrapped
29 novembre 2025
Réponse de The Crock Ltd
Thank you for your lovely review
Prompt and exactly what we wanted type and size plus a packet of sweets
Prompt and exactly what we wanted type and size plus a nice touch with the swe
20 novembre 2025
Brilliant service
I visited the shop for the first time recently and purchased several items. On returning home I then ordered something else online. The order was processed immediately and arrived a few days later by Royal Mail who knew how to enter our gated community. Thank you
3 novembre 2025
I lovve visiting the shop when we are…on holiday
I lovve visiting the shop when we are on holiday and make purchases.and when I wanted items I know they sell I decided to try the on-line service which was spot on. I look forward to visiting the shop again
28 octobre 2025
Happy with the fast delivery thank you…
Happy with the fast delivery thank you very much for such a quick delivery.
11 octobre 2025
Good communication
Good communication, quick delivery and well wrapped for protection.
7 octobre 2025
Amazing service thankyou will use you…
Amazing service thankyou will use you again.
26 septembre 2025
Perfect gloves for the autumn
Great price. Perfect gloves for my autumn gardening tool box. Delivered on time. A great company who I'll use again. Thank you 😊
25 septembre 2025
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