I made an enquiry out of office hours and received a reply with an answer that evening. I ordered product and it arrived very quickly. Well packaged. Great products, fair price and excellent customer... Voir plus
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Great service as always. Product arrived promptly. Unfortunately the sealed product leaked out of the base through tiny hole in transit whilst travelling and I lost most of an expensive environ cleans... Voir plus
I purchased the renewal calming cream after this was recommended to me by someone professional who worked in the skincare industry. For over 10years now I have suffered with psoriasis on my right hand... Voir plus
Discovered this site through a search engine . Really glad I found them. Superb discounts on brands that I use regularly. Needed to contact their customer service ( due to my error not theirs) and had... Voir plus
À propos de l'entreprise
- Fournisseur de produits de beauté
- aussi dans
- Boutique de santé et beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Magasin de vitamines et compléments alimentaires
Écrit par l'entreprise
The Derma Company is a family-run business with over 25 years of skincare expertise, offering a carefully curated selection of topical skincare, nutritional supplements and mineral make-up. Exceptional customer service and genuine advice are at the heart of everything we do. We’re authorised stockists of leading professional brands including Environ, Medik8, Dermalogica, NeoStrata, Circadia, Olaplex, RevitaLash, Epionce, Heliocare, Dr Levy, Exuviance, MoroccanOil, TA Sciences and many more. Our expert team provides free personalised skincare consultations to help you choose the right regime — no upselling, just honest, science-based recommendations. Most products are in stock for next-day delivery (UK mainland), with a few items made to order to ensure the best possible shelf-life. Free shipping is available on orders over £50. All products are brand new, genuine and fully authorised for sale.
Coordonnées de contact
365 Luton Road, AL5 3LZ, Harpenden, Royaume-Uni
- 01582 808829
- shop@thedermacompany.co.uk
- thedermacompany.co.uk
4,8
Excellent
188 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Brilliant and helpful.
Brilliant and helpful.
Needed some up to date skincare advice, the guy I spoke to was extremely knowledgeable and knew everything about the skin care range I was using. All my orders always arrive promptly and well packaged. Would not order from anywhere else now.
Just superb.
2 avril 2025
Avis spontané
Fantastic Service
Fantastic service.......my goods were delivered promptly as promised. I will 100% use them for future purchases.
14 mars 2025
Avis spontané
Excellent service and communication…
Excellent service and communication amazing. Cant wait to shop again with you Again
4 mars 2025
Avis spontané
Ordering was easy
Ordering was easy. Shipment just arrived in a sturdy box. Will order agsin.
5 mars 2025
Avis spontané
Quick response and fast delivery
Quick response and fast delivery, was running low on my avst moisture and was worried about it not coming in time but had delivered within 2 days
3 mars 2025
Avis spontané
Have used for quite some time and…
Have used for quite some time and always a great help with product advice etc.
24 octobre 2024
Efficient in every respect from order…
Efficient in every respect from order through to delivery .
23 septembre 2024
Great company to deal with.
Enquired about my use of product that I was purchasing. Delivery very quick. Staff very helpful.
24 juillet 2024
Excellent!
24 juillet 2024
Excellent customer service
I have used this company a couple of times but just wanted to emphasis how fantastic their customer service is.
I placed an order online but only after paying did I realise that I hadn't ordered enough to get free delivery. I phoned them, they answered immediately (which is not the case with loads of online shops) and were able to cancel the order so I could place it again.
12 juillet 2024
Avis spontané
Réponse de The Derma Company
Hi, thanks so much for your placing orders with us & for your kind feedback. As a small family business, offering the very best customer service is incredibly important & set's us apart from others.
Lucy, Customer Care
Excellent service
Excellent service. Place an order and it’s packed and shipped out within hours!!
24 juin 2024
Quick response to skin consultation
Quick response to skin consultation. Item despatched very quickly and arrived promptly. Great company will use again
24 juin 2024
What a great company
What a great company. Website so easy to use, non of this create an account. Put in basket, check out. Quick and efficient. I ordered Thursday, on Friday DPD said they are delivering Friday. Wow, with me in 1 day. I didn't pay for express checkout. I have used The Derma Company before and know them to be of the highest quality. Beauty products were wrapped so they didn't squash in transit. Great prices. Also, there is a human being on the end of the phone so any queries about products or deliveries, they know their stuff. I wish all companies could be as efficient as them.
25 avril 2024
Avis spontané
Excellent service
Excellent service. I was able to find my very niche skincare products on here and have them delievered within a week.
Also, when I contacted them to query the delivery the response from Erin was prompt and efficient - brilliant customer service. Thank you! Will definitely be ordering from here again
9 avril 2024
Avis spontané
Amazing Service
Needed to stock up on my Fav products and they were so much cheaper with the Derma Company, I saved almost £100 by buying here. Order arrived in 2 days and I received a free bag and 2 samples as well! Will defo be ordering from here again. Fabulous service.
31 mars 2024
Avis spontané
Happy with product, delivered within 24 hrs
Ordered a really nice Medik8 retinoid face cream from the derma company which had a bit of money off - arrived incredibly quickly to my London address, within 24 hours. Via DPD. Very happy with the face cream and the service.
14 mars 2024
Avis spontané
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