Told me they would refund an order that they didn't bother to send, didn't receive a refund... in the end I had to get my bank to reverse the charge. Scummy company
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Order a pizza at 6:45 app (just eat) said delivery would arrive between 7:15 and 7:30, wasn't here by 7:35 so asked ai assistant to contact the fat pizza for an update, only for the app to then tell m... Voir plus
Seen some very bad reviews for The Fat Pizza - must be a franchise and depend on individual locations. I have just visited the opening of your Lincoln Branch and have to say my experience was fanta... Voir plus
Zero stars. Order placed at 18.39 on 22/Jan/2022. Delivery indicated was 40 min. Despite several calls during which they gave fake excuses - pizza getting ready, pizza is ready, awaiting collection, a... Voir plus
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Wow..Best Pizza Around
Wow... Simply the best pizza round. Would highly recommend for great food and service. The dough tastes so fresh and delicious😍 Always our family favourite pizza🍕🍕 Keep up the good work guys👏🏻
Avoid!! Order never arrived!
Ordered from the Chatham restaurant (via Just Eat) as a treat for the kids for their first week back at school. Was due to be delivered 7.20pm. By 7.50pm it wasn’t here so called restaurant to be told it hadn’t left but should arrive in 20 mins. Another 40 mins came and went so called back - was told order was still being cooked and should arrive in 30 mins. Still nothing - called again was told driver just around corner. Still nothing - called back told driver just left?? By this time the kids were climbing the walls. Called back to cancel and was told driver was in our road and would be there any second - still nothing! Unable to cancel order with restaurant call centre so had to go through Just Eat. Would never use again!! Treat ended up being beans on toast all around as too late to order from somewhere else. Disgraceful service!!
DO NOT ORDER FROM HERE
DO NOT ORDER FROM HERE
First order turned up 35 mins late and was stone cold (I am about a 5 min drive from the local restaurant). Was very rudely spoken to on the phone and was promised a fresh order would be sent out within 30 mins. I rang back after this time to be told it hadn't even left yet and would be at least another 15 minutes! What a joke, great way to run a takeaway
Ordered from here Saturday 2nd February…
Ordered from here Saturday 2nd February 2019. Waited 2 and a half hours for my delivery but it never turned up. Phoned them to be told that the pizza had in fact been delivered, however we hadn't had it. Asked to be refunded and was told the refund had been processed and would be in my account within 5 working days. Its now the 11th February and still no refund. Absolutely disgraceful customer service. Will not be ordering from them again!
lightning fast
Pizza was delivered well within the time limit. Was baking hot, good toppings and good quality. Only downside is they did not check my card.
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