THE FITNESS GROUP Avis 

Rosie was lovely, not pushy at all and explained everything really clearly. I signed up that day!

I have just completed my level 4 Nutrition and Mark was a really helpful tutor. He gave all the time good and constructive feedbacks.

Harry King was extremely helpful and provided good resources referring to my needs and helped to choose what was the best qualification for me. Thanks Harry

I completed my stage 2 of the reformer Pilates and I loved it, the tutor Lorena is lovely, she is very professional, really trying to explain everything well, very helpful and friendly!

Lorena is patient, and very experienced teacher giving the class attendents god knowledges and tips.

I do appreciate her dedication.

Reformer Pilates course went amazing. Special Thanks to Lorena, she is an amazing instructor and a great professional. Highly recommend 👌🏻

Had Lorena for my reformer, she was so lovely super attentive. The best tutor!

Lorena is an amazing teacher and Instructor she really knows her stuff and is really attentive Thank you to her

After having completed my level 2 gym instructor course online, I decided to do my level 3 personal training course in Manchester. The instructor’s Danny and Jodie were so knowledgeable and gave so much support throughout the course. I would recommend doing the course in person as I feel you gain so much more knowledge from having the instructors there to support you. Thank you very much Danny and Jodie ⭐️⭐️⭐️⭐️⭐️

Jaz was really friendly and answered my questions in great detail and to the best of her ability. She was very insightful

Jaz was super helpful and made the enrolment process incredibly simple. She has been great at keeping in contact since I enrolled! Thanks Jaz

Warren was quick, proactive and helpful answering my questions over phone calls/emails when I inquired about a level 3 personal training course. He was an active listener and tailored his emails to incorporate what I’d told him over the phone to make things as easy as possible. He also gave me his personal cell, stating that I can contact him at any time if I need any guidance throughout my course. I can’t wait to start in a couple of weeks and thanks a lot to Warren for everything.

Lorena has been a great support to me whilst completing my L3 mat pilates. Prompt and constructive feedback was received each time I submitted my work for checking. The feedback was clear and precise, enabling me to understand and amend where needed. A great member of the Fitness Group - now looking forward to my reformer course. Thank you for your guidance Lorena.

Harry was very professional and helpful and answered all of my questions. He has also kept me updated via email

I received very clear guidance to help understand my options and sign up.Whole process was smooth and flawless! Thank you Rosie!

Stay away. Sales people are really good at promising lots of things but once you start, it's a steep downhill.

Let's start with learning materials: poorly designed, full of misspellings and typos, terrible illustrations. Recorded lectures are usually very old (pandemic time), and normally someone just reading from the screen. They refer to a certain page on the manual, but the manual is not the same used at the time, so nothing matches. The course manual does not match what the course blueprint says which does not match what the instructions in the unit say, which does not match what the tutors say, so completing assignments is like predicting the future.

Tutors: I was first assigned a tutor, who was predominately non-responsive, uninterested, no feedback, more like a ghost. Started my Level 3 PT and my work was not being market AT ALL, therefore delaying my progress in the course. Then after many requests got changed to another tutor, who was very thorough on his feedback and usually quick to reply.

I'm now at the end of my PT with very little work to deliver, but the important bits nonetheless. Sent the client interview, program card and business plan over a week ago to no reply. Then in the past days got 2 different e-mails from 2 different tutors introducing themselves as my new tutor. The company is an absolute mess, and cares nothing about the product they are delivering, since once they take your money there's pretty much no way to get it back.

During my Level 2 assessment in Glasgow the comments from other students were the exact same, and worse, including people waiting months for their certificates. The only thing that works in this company is learner support, especially Ricky and Jessy going out of their way to fix issues caused by other departments.

I'm only working part time and have plenty of time to finish the online courses quickly but it seems the company is not prepared to keep with the pace of students with the same commitment as me, in other words, they expect to sell their online courses and deliver no support after that. I will raise a formal complaint to them and the to Active IQ.

And by the way, the only reasons they have so many 5 star reviews is because they ask you to review it right after their assessment, right after telling you you passed.

Jodie made me feel at ease from the beginning of the webinar and throughout. It was clear that she had great knowledge and passion for Mental Health Awareness practices and she shared that today, in her role as tutor. She encouraged questions and discussions, and ensured all of our thoughts were heard and considered. She made sure we understood and invited us to provide our input in relation to the course and our own journeys. She was very informative and clearly knew how to cover the material in a way that was accessible and relevant. Thank you Jodie.

Beth led a great assessment day with useful insight, advice and feedback on performance, delivery and style. I highly rate Beth's approach and tutoring/assessment style which leaves you in no doubt as to what you need to do and what you are doing well.

I have been made to wait 6 months for my certificate. Promised time and time again that it will arrive ‘next week’
Then promised compensation which I have been left ignored now over a week for. I have followed up multiple times to no avail.
I’ve been left in the dark, dismissed and not considered. After spending a lot of money on the course I cannot believe this is the response I am left with. Honestly brutal behaviour

I’m so grateful to have had Lorena as my Pilates tutor. She is incredibly patient, supportive and professional, and you can really tell how knowledgeable and passionate she is about what she does.

Lorena creates such a comfortable and encouraging environment, which makes learning feel much less intimidating. She has a wonderful way of making you feel capable and giving you the confidence to believe that you can achieve things, even when you might initially doubt yourself.

She is always supportive, approachable and happy to explain things clearly, and her encouragement has made such a difference to my confidence throughout the course. I couldn’t have asked for a better tutor and would highly recommend Lorena to anyone looking to learn Pilates.