Complete scam! Enrolled my in an automatic monthly subscription without my knowledge or consent. The product is trash and comes in a tiny little sample size. Beware of anyone promoting this company! F... Voir plus
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Lisez les avis des autres
I've previously purchased from them and had no issues. However I'm now in the same boat as others that have shared their experiences. I ordered in Feb, and after receiving a tracking notice that... Voir plus
I am ver passionate about skincare. I highly, 100 percent recommend shopping with The Formula Skincare. Their customer service is amazing! Very kind and caring, extremely helpful! They respond very qu... Voir plus
I came across The Formula Skincare when looking for a specific eye cream in Australia. Their site has all brands I hear about in my YT beauty channels (Mostly American) whose links don't often ship to... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Formula is a skincare focused online retailer and educational platform. We curate only the best and proven skincare products, based on the needs of skin and brand ethos. The right skincare for the right reasons. Official Australian retailer for much loved brands fro, around the world like Timeless Skincare, Geek & Gorgeous, Ausceuticals & Regimen Lab.
Coordonnées de contact
182-184 Victoria Parade, 3002, East Melbourne, Australie
- hello@theformulaskincare.com
- theformulaskincare.com
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Great retailer with fantastic prices
Great retailer with fantastic prices. Highly reccomend The formula!
Love the Geek and Gorgeous…
Love the Geek and Gorgeous products-well done the Formula for bringing them to us in Australia-the products are amazing - such a great price - hate the fact we have to pre-order 😩however I understand they make everything fresh - worth the wait 😜I just have to be more organised 🤣
Always a pleasant experience with the…
Always a pleasant experience with the Formula Skincare. Great communication and love the Geek & Gorgeous products. Will continue to purchase with this company.
Thanks.
This is a great place to shop
This is a great place to shop. The ladies at the formula are so very lovely and professional. They respond quickly and efficiently. I had a bit of an issue recently with an order that was taking so long and was almost out of my daily product. Not only did they send me an alternate vitiman c but also a moisturiser to tide me over. Amazing! I could not have asked for a better result. The rest of my order turned up a week or so later. I reccomend the formula to anyone wanting some great skincare and wonderful service. Thankyou again
The Formula has exceptional customer…
The Formula has exceptional customer service. They respond to all queries quickly and they go out of their way to make you feel special.
Good communication and customer service
Hi I like to say first up that I…
Hi I like to say first up that I absolutely 💕Love💕 Timeless Matrixl Synthe’6 Serum.
Let me qualify that statement. What This product changes about my appearance is that by restoring/supporting collagen structure, it effectively, gently,and very visibly lifts the my cheeks. I can quite literally see the result within a few hours.
This is the difference between looking alive, and timelessly fresh, radiant and happy, and not so much.
I have always looked younger than my years but nature doesn’t grace us with that forever.
I am absolutely delighted to have found this product...a small tweak of nature with a lovely result. I use it morning and night....just two drops each time....the 30 ml bottle lasts for months.
So if you can’t work out why you look a bit tired in the mirror....always assuming decent sleep and nutrition etc etc. Try Timeless Matrixl Synth’e6 Serum.
And yes, people who know you will ask what you’ve done different, and comment on how good you look.
BTW, I am 72yrs. I’ve only recently noticed an obvious drop in facial collagen and would never consider Botox or invasive therapies.
Timeless ...just perfect for me.
Pre-order works great
Pre-order works great, it took a month for my order to arrive but it was all good
Very quick customer service
Very quick customer service. I received the product (vitamin c) I ordered late but I appreciate that The Formula orders vitamin C when they receive some orders so the product doesn't sit and oxidize.
Great service and products
Excellent customer service.
Looking forward to receiving this!!
Still haven't received it, ordered in August, but I see that parcel has arrived in NZ so I am changing my review. Good communication and efforts to deal with delay, thankyou for sorting this out, and I'm sure the product is going to be as awesome as I hope!

Réponse de The Formula Skincare
Great service
Great service. Always got a reply to my emails and the company always followed through
Thank you for your good service
Thank you for your good service, I received my order for the Timeless Vitamin C serum 10% by express post. Good product, and good price also.
I love shopping on the Formula skincare…
I love shopping on the Formula skincare site. Julia is just amazing and so helpful if you enquire about a product. She has the best products that work without the hefty price tag.
Top tier customer service
Not only are the products amazing, the customer service provided by The Formula Skincare is second to none. Next level care for their customers in a way that you just don’t get these days. I will absolutely purchase from them again. Couldn’t be happier!
Terrible customer service and rude to…
Terrible customer service and rude to answer, I orderer an item in August aware they said I will receive the item in mid September then they said I will receive it last week which never happens and now they emailed me saying they encourage me to order from the original website not from them as the products can be delayed for x reasons. Terrible service.

Réponse de The Formula Skincare
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