Brilliant company to deal with. No hard sell. Took the time to understand our needs. Our account manager W**** is outstanding. She has a nice relaxed and calm approach and is very quick to respond to... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
If I could give them zero I would Card worked twice before stopping working and was a hassle in local Tesco as when I said they had to swipe it they looked at me like I had 2 heads I have emai... Voir plus
L'entreprise a répondu
As a new Manager to the Fuel Industry, I needed access to the full dashboard and had lots of questions regarding fuel cards, Pin's, processes, reports and a lot more. The team, and Trinity in particul... Voir plus
L'entreprise a répondu
We have been using The Fuel Store as our fuel card supplier for the last 12 months and have been very pleased with the service they provide. Our account manager "Better call" Saul has always been ther... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de carburant
- aussi dans
- Borne de recharge pour véhicules électriques
- Fournisseur d'énergie
- Services aux entreprises
- Services télématiques
À propos de The Fuel Store
Écrit par l'entreprise
The Fuel Store is an independent fuel card and fleet management company built for UK businesses of every size, from sole traders to national fleets.
We offer a straightforward proposition: better prices at the pump, less time spent on fuel admin, and support from people who know the industry. Our fuel cards are accepted at thousands of forecourts nationwide, and our EV charge card covers the UK's largest public charging network.
What makes us different is how we work. Our pricing is fixed every Monday and does not change mid-week. While other providers move their prices up and down throughout the week, our clients always know what they are paying. That means no surprises, and proper forecasting for your business. You get consolidated invoicing, dedicated account management, and access to the full range of fuel card products on the market, not just the ones that suit us to sell.
Beyond fuel, we help businesses manage vehicle compliance and reduce their environmental impact through our Clean Air Partnership, which helps fleets offset emissions and work towards cleaner operations.
We are independent, which means our advice is straightforward. We find the right card for your fleet, not the easiest one to recommend.
If you want a fuel card provider that treats you like a business rather than a transaction, we would like to hear from you.
More from The Fuel Store
Écrit par l'entreprise
- Fuel Cards Built for British Business
- We have been helping UK businesses take control of their fuel costs since 2016. Whether you run a single van or a large fleet, we make fuel management simple, transparent, and stress-free.
- Our Price Promise
- Every Monday we set a fixed fuel price that stays locked in for the full week. No mid-week changes, no surprises at the pump. Just a rate you can plan around and trust.
- Everything in One Place
- Our online portal gives you instant access to HMRC-approved invoices, card management, spend reporting, and fleet insights. Less time on admin, more time running your business.
- Real Fleet Intelligence
- Our telematics and Fuel Insights tools give you genuine visibility into how your fleet is performing. Track driver behaviour, monitor fuel usage, and spot savings you did not know were there.
- Switching is Simple
- Our team handles the process from start to finish. Most businesses are up and running within days, with a dedicated account manager on hand whenever you need them.
Our Price Promise
Fixed weekly fuel prices, set every Monday.
Unlike many fuel card providers, we lock in your rate for the full week. No mid-week changes, no nasty surprises at the pump. What you see on Monday is what you pay all week.
Coordonnées de contact
14th Floor, Bank House, 8 Cherry Street, B2 5AL , Birmingham, Royaume-Uni
- 01212727780
- info@thefuelstore.co.uk
- thefuelstore.co.uk
SAVE ON EVERY LITRE WITH A FUEL CARD
4,3
Excellent
366 avis
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I am with fuel store from 2 years great…
I am with fuel store from 2 years great customer service highly recomended
5 mai 2026
Avis spontané
Réponse de The Fuel Store
Two years with us and counting, thank you so much! We really appreciate your loyalty and kind recommendation. It means a lot to the whole team. Here's to many more years ahead!
The Fuel Store Team
I have been with the fuel store for 5…
I have been with the fuel store for 5 years. I have lately took on a new ev card for our electric vechiles and been dealing a lovely lady called Trinity's who jas step by step helped us as a company get through all the difficult situations. We need more people like this that go out there way to help. Thank you love. What an amazing experience
5 mai 2026
Avis spontané
Réponse de The Fuel Store
Five years with us, that is absolutely brilliant, thank you! And what a lovely thing to say about Trinity. We will make sure she sees this. It is great to hear the EV card journey has gone smoothly, and that Trinity was there every step of the way to help. We really do have a fantastic team and feedback like this reminds us why. Thank you so much for taking the time to share your experience.
The Fuel Store Team
Lovely people to work with
Lovely people to work with. Always ready to help and support. A very big thank you to Kabir and Faz and to the rest of the team!
27 avril 2026
Avis spontané
Réponse de The Fuel Store
Thank you so much, that is really lovely to hear! Kabir and Faz will be thrilled to see this, and we will make sure the wider team knows too. We are always here whenever you need us.
The Fuel Store Team
I am not a technophobe and needed some…
I am not a technophobe and needed some help with my end of year Fuel Invoices. Trinity was not only very helpful in trying to explain things to me but she went overboard with her help and emailed me a copy of my Annual statement for a specific vehicle.
Absolutely 100% service.
Thanks
10 avril 2026
Avis spontané
Réponse de The Fuel Store
Thank you for the great feedback! It sounds like Trinity really went above and beyond to make sure you had everything you needed, and we are so pleased she could help make it that much easier. We will pass your kind words on to her. Do not hesitate to get in touch if there is anything else we can help with.
The Fuel Store Team
I not received any email or messages regarding the prices
I not received any email or messages regarding the prices for next week .
19 mars 2026
Réponse de The Fuel Store
We are sorry to hear this and we completely understand how important it is to have your weekly pricing information on time. We would love to look into this for you and make sure it does not happen again. Please get in touch with our team directly on 0121 272 7780 and we will get it sorted straight away.
The Fuel Store Team
NO COMMUNICATIONS
After many years of our business being a Fuel Store customer, never ever missing a payment, we filled the work vehicle up & the card did not work, we had to go back to the garage with a bank card( time and hassle we dont have) The Fuel Store could have communicated that they were cutting our cards off.
28 mars 2026
Avis spontané
Réponse de The Fuel Store
We are really sorry to hear about this, and we completely understand how frustrating and disruptive that must have been. Being left without a working card at the forecourt with no prior warning is not the experience we want for any of our customers, let alone one who has been with us for so many years. We would very much like to look into what happened here and make this right. If you have not already done so, please give our team a call on 0121 272 7780 and we will make it a priority to speak with you.
The Fuel Store Team
Dear Radius Velocity Team,
Dear Radius Velocity Team,
I regularly use my Radius Velocity fuel card for fuel purchases. However, I have noticed that whenever I use the card at fuel stations, I am informed that Nectar points cannot be collected with this payment method.
At the same time, other customers paying with different methods are able to receive Nectar points. As someone who uses the Radius Velocity card regularly, it is disappointing that this benefit is not available.
I would appreciate it if you could clarify why Nectar points are not offered when using the Radius Velocity fuel card and whether there are any plans to allow customers to collect these loyalty points in the future.
Thank you for your time and assistance.
Kind regards,
Tahir Murad
12 février 2026
Réponse de The Fuel Store
Hi Tahir, thank you for getting in touch. It looks like this review may have been left on our page in error, as we are The Fuel Store rather than Radius Velocity. For queries about Radius Velocity fuel cards and Nectar points, you will need to contact their team directly. If there is ever anything we can help you with, please do not hesitate to get in touch on 0121 272 7780.
The Fuel Store Team
Réponse de The Fuel Store
Thank you for the kind words! We will make sure Lewis hears about this. Really glad we could help and we look forward to continuing to support you.
The Fuel Store Team
Noor responded to my inquiry quickly…
Noor responded to my inquiry quickly and efficiently, addressing my question immediately.
20 janvier 2026
Avis spontané
Réponse de The Fuel Store
This is great to hear, Thank you for your feedback.
Good experience
Good commonication with Haroon from fuel store. He made sure that everything runs smooth as possible. Card arrived early, competative prices on fuel
7 janvier 2026
Réponse de The Fuel Store
Hi Ferenc, Thank you for your feed back. We our glad you found The Fuel Store Experience an easy one. We look forward to continuing your journey with The Fuel Store. I will pass on your comments to Haroon.
Administrative nightmare - not helping business
Awful experience. Asked for three cards and they only ordered one. Then, constantly charged me for their monthly 'add-ons' even though I should not have been charged and did not consent to them. Told me they had been stopped - and then they were added again and again. Then, when asked for a refund of the charges, they got round to it after 6 weeks. Their rates are not competitive and once I received my money back, I couldn't wait to close the account and get away from the administrative nightmare they created. I would strongly avoid.
1 décembre 2025
Avis spontané
Réponse de The Fuel Store
Hi Stuart. I'm really sorry to read you experience with The Fuel Store, I'm very keen to speak to you about your experience and resolve all this issues mentioned above. I will be in touch with you, please keep an eye out for my call. Nicci
Easy and fast
1 décembre 2025
Réponse de The Fuel Store
Thank you for your feed back. We our glad you found your Fuel Store Experience an easy one. We look forward to continuing your journey with The Fuel Store.
Good communication and very helpful…
Good communication and very helpful staff. Fuel cards arrived promptly.
3 novembre 2025
Réponse de The Fuel Store
Hi Phillip, thank you for your kind words. I can see Jacob and Natalia look after your account so will pass the feedback on. Lewis @ The Fuel Store
Wrong card was issued with surcharge.
This company applied a 20% surcharge to unleaded fuel and 'extras' without prior consent (relating to AI, legal protection etc.). I was never advised of this when I took the card and it only showed on checking payments.
On contacting the company, they did their best to resolve the issue and confirmed that I had been issued the wrong card (primarily diesel and unleaded is charged with a surcharge) and it was accepted as their mistake as there was a more suitable card for unleaded for which I was advised, there would not have been this additional charge. We did eventually arrive at a suitable resolution, but it involved a number of calls and although I don't think they had bad intent, (they confirmed that it was an error at their end) following my experience, I would not recommend. I appreciate that this experience was unfortunate, rather than an attempt to take advantage and others report a good experience.
10 novembre 2025
Avis spontané
Réponse de The Fuel Store
Hi Jerry, I am sorry that you had an unfortunate initial experience with us but that you keep us in mind for the future. We treat this as a learning experience so this won't happen again in the future LEWIS @ TFS
Just brilliant!!
7 août 2025
Réponse de The Fuel Store
Hi Kamal,
Thank you for your feedback! I will share this with the team.
Tom
Réponse de The Fuel Store
Hi Shelly,
Thank you for sending through your feedback, i will be sure to pass this to the team!
Tom
What superb service!!!
A very smooth process from start to finish. kept us in the loop throughout the process. Even gave us a courtesy call to state that the cards have been delivered and signed for! Lewis was a great help! Thank you for being patient with us!
21 juillet 2025
Réponse de The Fuel Store
Hi Sanj,
Thank you for your feedback and kind words! I will pass the feedback to the team
Great Customer service from Sakandar
Sakandar explained all the choices on offer, he helped me choose the best one. He also called me once we received the fuel cards to go through the setup and the app to find the nearest fuel stations. He made everything easy
15 juillet 2025
Réponse de The Fuel Store
Good Morning Kamran,
Thank you for your feedback and journey with Sakander, I will be sure to let him know :)
Thank you
Tom
I’m really happy with the services…
I’m really happy with the services provided by Fuel Store. They processed everything quickly and delivered the fuel card within just one week. Very efficient and reliable service!
14 juillet 2025
Réponse de The Fuel Store
Hi Mohammed,
Thank you for your kind words, would you be able to update the star rating? :)
Thank you
Tom
Réponse de The Fuel Store
Always happy to help Louis. I will let Noor know about your feedback. Lewis @ The Fuel Store
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