Brilliant company to deal with. No hard sell. Took the time to understand our needs. Our account manager W**** is outstanding. She has a nice relaxed and calm approach and is very quick to respond to... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
If I could give them zero I would Card worked twice before stopping working and was a hassle in local Tesco as when I said they had to swipe it they looked at me like I had 2 heads I have emai... Voir plus
L'entreprise a répondu
As a new Manager to the Fuel Industry, I needed access to the full dashboard and had lots of questions regarding fuel cards, Pin's, processes, reports and a lot more. The team, and Trinity in particul... Voir plus
L'entreprise a répondu
We have been using The Fuel Store as our fuel card supplier for the last 12 months and have been very pleased with the service they provide. Our account manager "Better call" Saul has always been ther... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de carburant
- aussi dans
- Borne de recharge pour véhicules électriques
- Fournisseur d'énergie
- Services aux entreprises
- Services télématiques
À propos de The Fuel Store
Écrit par l'entreprise
The Fuel Store is an independent fuel card and fleet management company built for UK businesses of every size, from sole traders to national fleets.
We offer a straightforward proposition: better prices at the pump, less time spent on fuel admin, and support from people who know the industry. Our fuel cards are accepted at thousands of forecourts nationwide, and our EV charge card covers the UK's largest public charging network.
What makes us different is how we work. Our pricing is fixed every Monday and does not change mid-week. While other providers move their prices up and down throughout the week, our clients always know what they are paying. That means no surprises, and proper forecasting for your business. You get consolidated invoicing, dedicated account management, and access to the full range of fuel card products on the market, not just the ones that suit us to sell.
Beyond fuel, we help businesses manage vehicle compliance and reduce their environmental impact through our Clean Air Partnership, which helps fleets offset emissions and work towards cleaner operations.
We are independent, which means our advice is straightforward. We find the right card for your fleet, not the easiest one to recommend.
If you want a fuel card provider that treats you like a business rather than a transaction, we would like to hear from you.
More from The Fuel Store
Écrit par l'entreprise
- Fuel Cards Built for British Business
- We have been helping UK businesses take control of their fuel costs since 2016. Whether you run a single van or a large fleet, we make fuel management simple, transparent, and stress-free.
- Our Price Promise
- Every Monday we set a fixed fuel price that stays locked in for the full week. No mid-week changes, no surprises at the pump. Just a rate you can plan around and trust.
- Everything in One Place
- Our online portal gives you instant access to HMRC-approved invoices, card management, spend reporting, and fleet insights. Less time on admin, more time running your business.
- Real Fleet Intelligence
- Our telematics and Fuel Insights tools give you genuine visibility into how your fleet is performing. Track driver behaviour, monitor fuel usage, and spot savings you did not know were there.
- Switching is Simple
- Our team handles the process from start to finish. Most businesses are up and running within days, with a dedicated account manager on hand whenever you need them.
Our Price Promise
Fixed weekly fuel prices, set every Monday.
Unlike many fuel card providers, we lock in your rate for the full week. No mid-week changes, no nasty surprises at the pump. What you see on Monday is what you pay all week.
Coordonnées de contact
14th Floor, Bank House, 8 Cherry Street, B2 5AL , Birmingham, Royaume-Uni
- 01212727780
- info@thefuelstore.co.uk
- thefuelstore.co.uk
SAVE ON EVERY LITRE WITH A FUEL CARD
4,3
Excellent
366 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de The Fuel Store
Thank you for your lovely review Philip. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Great company to work with
Great company to work with, staff amazing, always helpful and polite, well done keep up the good work
5 décembre 2024
Avis spontané
Réponse de The Fuel Store
Thank you for your lovely review Simon. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Réponse de The Fuel Store
Thank you for your lovely review Filofteia. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Naomi is a fantastic customer manager
Naomi is a fantastic customer manager. Nothing has been too much trouble and she has gone above and beyond to help our company with our fuel solutions.
28 novembre 2024
Avis spontané
Réponse de The Fuel Store
Thank you for taking the time to write such a lovely review Hollie. We pride ourselves in providing the best possible service and I will pass on your kind words to Naomi. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
A good experience.
Our experience was good, Saul looked after us very well. Our new cards were sent out and change of tariff arranged extremely smoothly, no problems. I would recommend The Fuel Store.
5 novembre 2024
Avis spontané
Réponse de The Fuel Store
Thank you for your lovely review Wallers. We pride ourselves in providing the best possible service. Saul is a dedicated Account Manager and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Top Notch Service
The whole service and customer care couldn't be better, Dale Birch our Account Manager has been brilliant, he's worked closely with us to understand our card user requirements and to ensure we're benefiting from the best rates available. Communication either by email or telephone are always handled promptly and efficiently. Thank you for going above and beyond Dale, I really appreciate all your efforts. LW
31 octobre 2024
Avis spontané
Réponse de The Fuel Store
Thank you for your lovely review Louise. We pride ourselves in providing the best possible service and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Outstanding service
We have used a fuel company over the years and overlooked the prices but having transitioned to The Fuel Store this was the best move our company has ever done. Harry Fletcher was so efficient and informative of the process, never too slow in replying to emails but always picked up the phone to check in on us. Absolute 5* customer service. Dale Birch, accounts manager, again, very informative over the phone, easily contactable and nothing is a problem. Questions are answered promptly, price updates on a weekly basis which is great as we never had this service previously. I cannot praise these guys or the Fuel Store enough. Check your PPL prices people as this company smashes it on prices and customer service.
23 octobre 2024
Avis spontané
Réponse de The Fuel Store
Thank you for taking the time to write such a lovely lovely review Vicky. We pride ourselves in providing the best possible service and I will pass on your kind words to everyone. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Quick and Easy
18 octobre 2024
Avis spontané
Réponse de The Fuel Store
Thank you for your lovely review Adam. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Happy Customer
My query was answered in a timely manner and dealt with no problems at all. Great Service
14 octobre 2024
Avis spontané
Réponse de The Fuel Store
Thank you for your lovely review. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Amazing service from Dale Birch
Amazing service from Dale Birch. Very friendly and professional. He goes out of the way to assist and shows real care to help our business. Nothing is too much trouble for him. Many thanks Dale. :-) From DC.
16 octobre 2024
Avis spontané
Réponse de The Fuel Store
Thank you for your lovely review. We pride ourselves in providing the best possible service and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Réponse de The Fuel Store
Thank you for your lovely review. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Craig @ The Fuel Store.
Chris Tibbetts and the team have…
Chris Tibbetts and the team have provided top notch customer service from day one. I also appreciate the transparent pricing with no hidden charges or undeclared increases!
14 octobre 2024
Avis spontané
Réponse de The Fuel Store
Thank you for your lovely review. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Réponse de The Fuel Store
Thank you for your lovely review Kwame. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Réponse de The Fuel Store
Thank you for your lovely review Martyn. We pride ourselves in providing the best possible service. I will pass on your kind words to Niall. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Excellent service
2 octobre 2024
Avis spontané
Réponse de The Fuel Store
Thank you for your lovely review Mubashir. Maggie @ The Fuel Store.
Great support from The Fuel Store
Great support from The Fuel Store, especially from our Account Manager Saul Augustus-Dore. Easy to use website, prompt weekly fuel price notifications, and any issues addressed quickly by a knowledgeable team who know and understand the industry.
2 octobre 2024
Avis spontané
Réponse de The Fuel Store
Thank you for your lovely review Kirsty. We pride ourselves in providing the best possible service. Saul is a dedicated Account Manager and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Niall great support
1 octobre 2024
Avis spontané
Réponse de The Fuel Store
Thank you for your lovely review Ka. We pride ourselves in providing the best possible service. I will pass on your kind words to Niall. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Niall was very helpful and thorough…
Niall was very helpful and thorough solving my issue, thank you Niall.
25 septembre 2024
Avis spontané
Réponse de The Fuel Store
Thank you for your lovely review Osama. We pride ourselves in providing the best possible service. I will pass on your kind words to Niall. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
Very helpful gave me all the…
Very helpful gave me all the information I needed plus went through it all with me over the phone to make sure I was able to do it on the laptop.
25 septembre 2024
Avis spontané
Réponse de The Fuel Store
Thank you for your lovely review Becky. We pride ourselves in providing the best possible service. If you require any further assistance please don't hesitate to contact us. Maggie @ The Fuel Store.
It's All Good, Man!
We switched to The Fuel Store some time in 2022 and the pricing and customer service has far exceeded that of Allstar. Our Account Manager Saul Augustus-Dore goes above and beyond every time and is always available to help with any queries in record time.
24 septembre 2024
Avis spontané
Réponse de The Fuel Store
Thank you for your lovely review Nicole. We pride ourselves in providing the best possible service. Saul is a dedicated Account Manager and I will pass on your kind words. If you require any further assistance please don't hesitate to contact us. Ness @ The Fuel Store.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.