Brilliant company to deal with. No hard sell. Took the time to understand our needs. Our account manager W**** is outstanding. She has a nice relaxed and calm approach and is very quick to respond to... Voir plus
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Brilliant company to deal with. No hard sell. Took the time to understand our needs. Our account manager W**** is outstanding. She has a nice relaxed and calm approach and is very quick to respond to... Voir plus
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If I could give them zero I would Card worked twice before stopping working and was a hassle in local Tesco as when I said they had to swipe it they looked at me like I had 2 heads I have emai... Voir plus
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As a new Manager to the Fuel Industry, I needed access to the full dashboard and had lots of questions regarding fuel cards, Pin's, processes, reports and a lot more. The team, and Trinity in particul... Voir plus
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We have been using The Fuel Store as our fuel card supplier for the last 12 months and have been very pleased with the service they provide. Our account manager "Better call" Saul has always been ther... Voir plus
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Écrit par l'entreprise
The Fuel Store is an independent fuel card and fleet management company built for UK businesses of every size, from sole traders to national fleets.
We offer a straightforward proposition: better prices at the pump, less time spent on fuel admin, and support from people who know the industry. Our fuel cards are accepted at thousands of forecourts nationwide, and our EV charge card covers the UK's largest public charging network.
What makes us different is how we work. Our pricing is fixed every Monday and does not change mid-week. While other providers move their prices up and down throughout the week, our clients always know what they are paying. That means no surprises, and proper forecasting for your business. You get consolidated invoicing, dedicated account management, and access to the full range of fuel card products on the market, not just the ones that suit us to sell.
Beyond fuel, we help businesses manage vehicle compliance and reduce their environmental impact through our Clean Air Partnership, which helps fleets offset emissions and work towards cleaner operations.
We are independent, which means our advice is straightforward. We find the right card for your fleet, not the easiest one to recommend.
If you want a fuel card provider that treats you like a business rather than a transaction, we would like to hear from you.
Écrit par l'entreprise

Fixed weekly fuel prices, set every Monday.
14th Floor, Bank House, 8 Cherry Street, B2 5AL , Birmingham, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
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Very quick response for my query which needed dealt with asap. Niall is a Fuel Store Legend and deserves a wage rise for his commitment to customer satisfaction.

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Well mannered polite understanding completely understandable

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Saul at the Fuel Store has been amazing. He is very helpful and puts you in the right direction. He has given our Company lots of great advice and is quick in coming back and efficient

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Elijah is very helpful and responsive and they are always transparent on pricing

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Elijah Hussain Is very knowledgeable about the cards available and was very helpful about a charge on the account
Thank you

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Super customer service and response times

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Hi every one dnt know where to start and finish but Nishan Singh has provided me extra ordinary service at all from start to end of this cards priccess. He was very very helpfull and I'm very happy.
Thanks nishan thanks Keyfuels.

Réponse de The Fuel Store
We have now been with the fuel store as a business for sometime and are very happy with the service .
Saul Augustus -Dore is our accounts Manger and has been very professional in working along side us with any queries and card renewals and has taken the time to go through everything professionally with us .
and would like to thank him for this.

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Great company to work with, I would like to mention Nisham who was more than happy to help me setting up an account.
The whole process has been very smooth.

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Responsive, good communication throughout. Timely resolve. Thank you

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Saul has been amazing! Nothing is too much trouble for him, queries gets sorted straight away.
I am regularly updated on new services & options.
Keep up the great work!

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The agent who delt with my application was very adamant in ensuring things are done on time. In addition he kept me up to date with the entire process. He was also very friendly and respectful. Thank you Skander

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The company I work for have found The Fuel Store and our account manager, Saul Augustus-Dore, very helpful. Since switching to The Fuel Store we have tried two different fuel cards for our vehicle fleet, and now have settled on one with a very competitive price. Saul also assists us with fuel usage data each month and is very responsive to our emails. We would recommend this company.

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Very help guy Nishaan explained everything we needed to know. Easy to use portal too.

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Best customer service experience done by Nishaan!

Réponse de The Fuel Store
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