Brilliant company to deal with. No hard sell. Took the time to understand our needs. Our account manager W**** is outstanding. She has a nice relaxed and calm approach and is very quick to respond to... Voir plus
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Brilliant company to deal with. No hard sell. Took the time to understand our needs. Our account manager W**** is outstanding. She has a nice relaxed and calm approach and is very quick to respond to... Voir plus
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If I could give them zero I would Card worked twice before stopping working and was a hassle in local Tesco as when I said they had to swipe it they looked at me like I had 2 heads I have emai... Voir plus
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As a new Manager to the Fuel Industry, I needed access to the full dashboard and had lots of questions regarding fuel cards, Pin's, processes, reports and a lot more. The team, and Trinity in particul... Voir plus
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We have been using The Fuel Store as our fuel card supplier for the last 12 months and have been very pleased with the service they provide. Our account manager "Better call" Saul has always been ther... Voir plus
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Écrit par l'entreprise
The Fuel Store is an independent fuel card and fleet management company built for UK businesses of every size, from sole traders to national fleets.
We offer a straightforward proposition: better prices at the pump, less time spent on fuel admin, and support from people who know the industry. Our fuel cards are accepted at thousands of forecourts nationwide, and our EV charge card covers the UK's largest public charging network.
What makes us different is how we work. Our pricing is fixed every Monday and does not change mid-week. While other providers move their prices up and down throughout the week, our clients always know what they are paying. That means no surprises, and proper forecasting for your business. You get consolidated invoicing, dedicated account management, and access to the full range of fuel card products on the market, not just the ones that suit us to sell.
Beyond fuel, we help businesses manage vehicle compliance and reduce their environmental impact through our Clean Air Partnership, which helps fleets offset emissions and work towards cleaner operations.
We are independent, which means our advice is straightforward. We find the right card for your fleet, not the easiest one to recommend.
If you want a fuel card provider that treats you like a business rather than a transaction, we would like to hear from you.
Écrit par l'entreprise

Fixed weekly fuel prices, set every Monday.
14th Floor, Bank House, 8 Cherry Street, B2 5AL , Birmingham, Royaume-Uni
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Great experience, is a good service helping to save money

Réponse de The Fuel Store
Nishaan has given us 5 star customer service from start to finish! My order was dealt with quickly and efficiently and I would highly recommend The Fuel Store for any company !

Réponse de The Fuel Store
MISSLEADING
It's no surprise how many companies are out there offering fuel cards, and The Fuel Store is just one of them.
I have been contacted by K.S. He sounded very lovely, we had a friendly chat and I agreed to open an account with The Fuel Store.
It was all good until I was called by K.S. to confirm the opening of the account as well as to let me know the 'cards' are on their way. I was told I am getting a TheFuelStore Advantage fuel card, which sounds great hearing 'Advantage', however, he forgot to mention that the card is a TOP-UP version of the fuel card. Unfortunately I have discovered it the hard way, at the till trying to pay for the fuel I've already poured into my van.
Not only would cost me more to used this type of card, also, they want the money upfront.
This is just another example how badly regulated Britain is. The worrying fact is that the Tory's want to cut more of the RED TAPE and make Britain a WILD WEST.

Réponse de The Fuel Store
Nishaan called me to ask about fuel cards which we already had a supplier for but the price per litre Nishaan gave me was a lot lower. We have just got the cards and they are beating the pump price every week so far. Nishaan has been great at calling me back at agreed times and days to make sure everything is working out, he has been very polite and given great customer service so far.

Réponse de The Fuel Store
Nishaan has been absolutely brilliant. He explained everything very clearly, over and again if I forgot. He phoned and checked in regularly through the set up process and would arrange a time and date suitable to me if needed. Can't fault him at all.
The prices we now pay for diesel are great and hopefully will save us plenty of money in the future, and for a cheap yearly cost and a donation to charity. Feel good factor all round.
Thank you

Réponse de The Fuel Store
Nisham was brilliant. Explained things really well and answered questions I had with clear answers and followed up by several calls to make sure I'm happy.

Réponse de The Fuel Store
Hestitant at first having previous experience with fuel operators. This turn out to be exactly as described providing best and consistent prices for small fleets operators with access to your invoices on their dedicated portal. Sakhander provides top notch customer service. Thank you

Réponse de The Fuel Store
Top customer service each and every time I've called them or emailed.
Niall Coleman has been my recent contact there. Always helpful and professional.
Highly recommended company to work with.

Réponse de The Fuel Store
Good and pleased with the fuel store very professional and excellent service

Réponse de The Fuel Store
They have been very helpful especially Nishaan,and Nishaan did convince me to join this great company and I'm looking forward to be working with this great company in the future.
Regards
Kam Maintenance

Réponse de The Fuel Store
All good - a clear explanation of the service from Nishaan. Looking forward to the savings :)

Réponse de The Fuel Store
I had a prepayment fuel card with this company, after a few months they convinced me to go for the other card where the invoice me weekly I was promised it will be at least 2p per litre every week compared to my prepayment card which I was happy with, if there was a charge for this card as I had already paid for two prepayment cards they said no charge, perfect what could be better it's cheaper per litre also there's no charge as I have already paid for two cards which they are going to discontinue, I was charged for the card and there was no such thing as 2p litre cheaper, I was told by my rep, whoever told me this was a lie he promised to sort it out and refund me which had been a good few months I have stopped using them I will cancel my subscription as they are scanners like most for fuel called companies. convinced me to leave her a good positive review I had phone call after phone call until I left the review after that nobody wants to know.

Réponse de The Fuel Store
Good service solves fastest proplem they always in touch thank you and best cheap fuel prices.

Réponse de The Fuel Store
Very good service and quite to solve any problem. Staff is also very friendly

Réponse de The Fuel Store
Haroon was fantastic from initial enquiry until recieving our fuel cards. Explained everything easy and we are really look forward to a long term relationship with this company

Réponse de The Fuel Store
The Fuel Store has been recommended to me by friend.
I decided to try them and register.
Nishaan took my registration seriously and help me to get my fuel cards on time.
He explain to me all relevant information regarding how to use the cards and where not use it(to avoid charges).
This will help our family run business to next level and also help us a lot to safe money from fuel.
Will definitely recommend!!!!
Thank you!

Réponse de The Fuel Store
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