ThegoodestateagentAvis 

Michelle is...simply the best person to have on your team. Michelle is proactive, calm, knowledgeable and professional. If you want an estate agent who communicates, reacts and goes above and beyond her remit to support and guide the process then Michelle should be your first and only choice!

Well, Michelle is polite and worked her socks off the get our sale across the line. Kept calm when some in the chain were playing up. So- very professional and will do her upmost from start to finish with your move.

Shelly is exactly how I imagine an estate agent should be. She's excellent at communicating and very proactive in chasing people and getting issues resolved. I've only been interacting with Shelly as a buyer, so strictly speaking I wasn't her client, but it's been a real pleasure dealing with her.

Mark and the team at The Good Estate Agent have been wonderful to deal with! Moving house is never easy and Mark and Lucy have been super helpful throughout the whole process with great communication and constant updates! Would definitely recommend!

After moving a few times over the years I was absolutely dreading doing it again! However, Shelly made my move the least stressful I have ever had. The ease of communication and her kind, caring manner was really appreciated at a time where I was feeling stressed. I would definitely recommend her to any friends and family.

The one and most important thing about Shelly Wood was the duty of care and due diligence that she gave me in communication, communication. She was seriously on the ball and I would not hesitate to use her again. She was outstanding and cared.

Shelly at the good estate agents has been phenomenal to work with when getting our house sold. Her knowledge of the local area and house prices is outstanding. Her help with marketing and selling our house has made the whole experience less stressful.

We had a wonderful experience buying our first home with Mark.He was always available to answer any questions we had throughout the process.Mark was extremely accommodating regarding scheduling viewings and making himself available on short notice when necessary.Thank you Mark.

Mark from Sunbury has been a great Estate agent to work with. He has been very friendly and helpful throughout the whole process. We are first time landlords and everything has been smooth and straightforward. I can contact Mark anytime and he is quick to respond to any queries. Would highly recommend this agent

I want to say a huge thank you to the wonderful Michelle! She has been absolutely fantastic from start to finish. Completely understood very difficult circumstances and made selling my home a breeze. I cannot thank her enough for her help, advice and support. She constantly updated me on the progress and ensured that both us and my buyers were happy. Thank you endlessly!

Mark from Sunbury has been excellent to work with from the outset. This has been our first time as landlords and we have been very grateful to Mark for his guidance and for making the process very straightforward.

Shelly is extremely professional, easy to get on with and really does “know her stuff”.
Her advice has been invaluable, and has even advised me on other general tenancy related issues, for which I’m most grateful.
She’ll certainly be on my Christmas card list

We chose this agency because of Shelly Wood.
We liked the fact that she was experienced and exceptionally knowledgeable about the area. Throughout the process, Shelly was responsive, professional and flexible in meeting our needs. We felt comfortable talking to her and knew that she would be the one dealing with all aspects of the sale personally. Above all, we did not feel under pressure at any point and felt that her advice could be trusted. At all times, communication was excellent and Shelly remained consistently considerate to all parties.

The Goode Agency was recommended to me on The Real Marsh Watch.I’m so glad I took that advice. I can honestly say Michelle was brilliant, she is easily the best agent I have ever used, she is an absolute professional and a very pleasant straight talking lady.

Mark Collis 5 stars!!
Mark was absolutely brilliant. He went above and beyond in every category.
Was extremely accommodating and took calls and messages at all times. We’d definitely use him to rent, let, boy or sell.

Chris could not have been more helpful! Any issues I had with the flat were sorted instantly and it truly felt he would always go out of his way to help!

Traumatic! Dramatic! and Problematic! That's what I've experienced with every estate agent over the last few years - until I met Michelle Ferbrache. Oh my goodness. What a difference she made to the process of property purchase and sale. Stress free! Sadly my sale and purchase fell through not because of any fault from The Good Estate Agent, but because my own property developed major problems that needed sorting, which I'm hopeful will be concluded very soon. Michelle has been the epitome of support and kindness throughout the whole process. I can't recommend her highly enough.

Michelle has always been incredibly helpful and flexible. She works very hard and definitely goes the extra mile. When there have been challenges or issues Michelle has been there to work things through and find solutions. As well as being great to deal with she is a lovely person to work with. Highly recommended

We had a fantastic experience with Mark Collis purchasing our new home in Shepperton. From our first meeting, Mark was a professional with clear market expertise, he remained approachable and available throughout the whole buying process, giving us regular updates throughout the week. Mark was always prompt to respond to phone calls and emails and answered all our questions with in-depth explanations so we had all the information to make this important decision. He also appreciated that we had a newborn baby and gave us that extra attention and flexibility. He guided us during the buying and negotiating process and we were incredibly happy with the final outcome. We would definitely recommend Mark to our friends and family in the area. Dinesh and Reshmi Sharma

MIchelle is wonderful! She has a rare talent to combine professional expertise with such a friendly demeanour that within minutes, I felt I had known her for years.
Nothing is too much trouble for her. I highly recommend Michelle Ferbrache of The Good Estate Agent (Folkestone area)