The Home LabsAvis 

126
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic - I was scared they’d get lost or wouldn’t be done properly. Not only are the scans WAY better than I thought they’d be (I can’t emphasise enough how worth it the scans are), the printed ver... Voir plus

Noté 5 sur 5 étoiles

Their support meant the world to me. Despite my mistake with the parcel, they went above and beyond to ensure I didn't lose my precious photographs, which hold immense significance for me. I am deeply... Voir plus

Noté 5 sur 5 étoiles

So originally the parcel company lost my roll of film , however I sent off another one and the guys said they’ll process it under the same order which was amazing. Secondly I am shocked at how good th... Voir plus

À propos de l'entreprise

  1. Laboratoire photo

Écrit par l'entreprise

Independent Film Developing Lab based out of South Yorkshire. We provide quality film developing, as well as a range of films to buy at some of the lowest prices in the UK.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

126 avis

5 étoiles
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A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(126)

27 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

great service

got all my photos and they are amazing! Thankyou

16 juin 2026
Avis spontané
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Réponse de The Home Labs

Hi Maisi,

We're very sorry we didn't get the chance to respond to your first email yesterday morning!

We were running lab maintenance yesterday afternoon and unfortunately didn't pick up the email before we left in the evening.

We don't open our parcels until it's time to develop them as this makes it impossible to misplace anything whilst in the queue. This is why we didn't update the delivery on Monday when it arrived.

We have got this order turned around for you this afternoon and also emailed to respond to your inquiries.

Please accept our sincere apologies for our customer service on this occasion!

Noté 5 sur 5 étoiles

Absolutely fantastic

Absolutely fantastic, thank you! A very quick service, and the quality is brilliant. I will definitely be a regular customer! :-)

21 mai 2026
Noté 1 sur 5 étoiles

Have not recieved my scans or a…

Have not recieved my scans or a responce to my emails asking about the status of my order

30 avril 2026
Logo de The Home Labs

Réponse de The Home Labs

Hi Jack,

Thank you for your order from our lab and our apologies for not getting back to you! We think your emails may have gone to our spam.

We got this order turned around with the WeTransfer digital download sent out on 30.04.26 two days after receiving your parcel.
We think this may have gone to your spam folder as it has not been downloaded yet.

We hope you're very happy with the results and apologise again for the confusion!

Thank you,
The home labs

Noté 4 sur 5 étoiles

Service was fine

Service was fine, developed film in timescales and emailed them to me. Film was unused, disappointed this wasn't picked up on rather than send me 25 identical images of nothing.

24 avril 2026
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Réponse de The Home Labs

Hi Carolyn,

Thank you for your review of our service!
We're sorry there was nothing to show from the blank film this time!

We have to do the same chemical processing for a blank film as a film with exposures so we unfortunately can't adjust our pricing when a film is blank.

We apologise again for the disappointment and thank you for your kind review!

Thank you,
The home labs

Noté 5 sur 5 étoiles

Fast turnaround, customer service missed my email but rectified the issue

I was originally very pleased as turnaround was only a day from my film being delivered to thehomelabs to getting the cloud link to the developed photos.
On inspecting the photos however, I noticed some fibres (bits of thread, string) on one of my photos. I confirmed this with a friend that develops his own photos that this was indeed the case. This is poor quality control, and should never have been allowed to pass due to the sheer size of the fibre but I get people make mistakes sometimes. I reached out via email on 10/01/2026 asking for a rescan of the affected photo but never received a reply.

After leaving this review, thehomelabs reached out to me via email and claimed that the email went to junk so was missed, and offered to fix the photo in post processing. I completely understand this and appreciate the support, so I have upped the score on my review as I believe it was probably a one-off, given how positive the rest of my interactions with thehomelabs has been.

10 janvier 2026
Avis spontané
Logo de The Home Labs

Réponse de The Home Labs

Hi Daniel,

First off we'd like to say we're very sorry for your experience with our lab.

We strive to provide good customer service and quality developing services and were very sorry if you didn't have a great experience on this occasion!

We think that unfortunately your email may have gone to our spam folder so please accept our sincere apologies for not getting back to you.
We have now reached out to you to hopefully solve the issue for you as soon as possible!

We use a Noritsu HS-1800 scanner which is the top of the line that we know of and includes Digital ICE software which should remove all dust and particles automatically. We also take care when handling negatives to make sure it doesn't have to work too hard.

On this occasion it would seem the Digital ICE let us down and we didn't catch it before it went out. We'll go ahead and fix this for you now and re-upload promptly.

We look forwards to hearing from you soon and getting this sorted for you.

Thank you,
Nick
The home labs

Noté 5 sur 5 étoiles

Great quality, fast development

Used homelabs twice now, went with them as it’s a good value service compared to lots of others. They’ve been quick to deal with problems with my order and processing has taken as little as 2 days. Will use again.

13 mars 2026
Noté 5 sur 5 étoiles

Fantastic

Fantastic - I was scared they’d get lost or wouldn’t be done properly. Not only are the scans WAY better than I thought they’d be (I can’t emphasise enough how worth it the scans are), the printed versions where done and received in such a quick period of time (I sent 12). Thank you so much. Just earned a loyal customer probably for life

11 février 2026
Noté 5 sur 5 étoiles

Consistently fantastic service

I have used The Home Labs multiple times over the past 18 months. I have had 15+ rolls of film developed with this company and they have all been turned around really quickly and of fantastic quality. Highly recommend :)

8 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great work from home labs

Very pleased with the service,have used a mixed collection of film some times expired and slowly working through different cameras I have purchased so it's great to see the results

2 décembre 2025
Noté 5 sur 5 étoiles

The best film developers!

They developed 2 films for me, unfortunately one was blank (my cameras fault) but they very kindly developed the other at a higher resolution as compensation. Which I greatly appreciated.
The prints themselves were very high quality and quick to arrive, as well as incredibly affordable.
Will definitely be using them again.

28 octobre 2025

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