HARRIS YOUR CONSULTANT PUT ME AT EASE I UNDERSTOOD ALL HE SAID TO ME ,UNLIKE THE PREVIOUS LADY WHO PASSED ME TO HIM .I COULD NOT UNDERSTAND HER VERY POOR ENGLISH YOU SHOULD ENSURE YOU EMPLOY PEOPLE W... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Jenny was so very helpful to my issue wish could always talk to her when I have and problems wlth internet service lost etc she is a very nice person thank you
L'entreprise a répondu
The staff are very helpful, particularly Harris and Jenny who work very hard to try and make transition to WeVoice as trouble free as possible. For me, the transition was so complicated and would n... Voir plus
L'entreprise a répondu
My call to customer service was answered very quickly and even though I wasn’t expecting my problem to be solved today, the agent, David was very helpful and made me feel like a valued customer. After... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We Voice have been in the marker for past 4 years as a provider of business & consumer tele products and services from all the leading networks and telecommunication providers. We integrate anything from mobile telephony, VoIP, business broadband and data hosting to software for security and productivity into tailor-made seamless solutions. We have eight sales and technical support centres around the UK and we’re growing fast. Customers choose us because our knowledgeable associates always recommend the products that best meet the needs of our customers, solving problems rather than just selling specific products. We can do this because we offer a huge choice of providers and brands in every category, at market-leading prices.
Coordonnées de contact
Office 4210, 182, 184 High Street North, East Ham, E6 2JA, London, Royaume-Uni
- 0331 630 2485
- hello@wevoice.co.uk
- wevoice.co.uk
4,5
Excellent
167 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Jenny was so very helpful to my issue…
Jenny was so very helpful to my issue wish could always talk to her when I have and problems wlth internet service lost etc she is a very nice person thank you
2 octobre 2026
Avis spontané
Réponse de Wevoice
Thank you for your lovely feedback! We're delighted to hear that Jenny was able to assist you with your internet service concerns and provide such friendly and helpful support. We'll make sure to share your kind words with her. Your appreciation means a lot to our team, and we're always here to help whenever you need us. Thank you for choosing We Voice!
Harris was very helpful
Harris was very helpful , knowledgeable and explained everything in great detail
2 octobre 2026
Avis spontané
Réponse de Wevoice
Thank you for your fantastic feedback! We're delighted to hear that Harris provided helpful and knowledgeable support and took the time to explain everything in detail. We'll be sure to pass your kind words on to him. Your satisfaction means a lot to us, and we truly appreciate your trust in our service!
The service was professional
The service was professional, friendly and courteous
23 septembre 2026
Avis spontané
Réponse de Wevoice
Thank you for your lovely feedback! We're pleased to hear that you found our service professional, friendly, and courteous. Providing excellent customer service is always our priority. We truly appreciate your support and look forward to serving you again!
The serviceDa was excellent and the…
The service was excellent and the service provider was very efficient and friendly helpful and well informed ability on what to do
16 septembre 2026
Avis spontané
Réponse de Wevoice
Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience with our service. Our team always strives to provide friendly, efficient, and knowledgeable support to ensure a smooth customer experience. We truly appreciate your kind words and look forward to assisting you again in the future!
Your operative was helpful and resolved…
Your operative was helpful and resolved the problem.
14 septembre 2026
Avis spontané
Réponse de Wevoice
Thank you so much for your lovely feedback! We’re really pleased to hear that our operative was able to help and resolve your problem. It’s great to know you had a positive experience with our support team.
We truly appreciate you taking the time to share your experience with WeVoice. We’re always here whenever you need us!
HARRIS YOUR CONSULTANT PUT ME AT EASE I…
HARRIS YOUR CONSULTANT PUT ME AT EASE I UNDERSTOOD ALL HE SAID TO ME ,UNLIKE THE PREVIOUS LADY WHO PASSED ME TO HIM .I COULD NOT UNDERSTAND HER VERY POOR ENGLISH YOU SHOULD ENSURE YOU EMPLOY PEOPLE WHO CANV SPEAK OUR KINGS ENGLISH FOR US BRITISH BORN AND WITH ENGLISHHERITAGE WE BRITISH PEOPLE NEED TO COMUNICATE WITH YOUR STAFF .ALSO YOURVSTAFF NEEDV TO LIVE AND WORK IN THEV UK .
hOWEVER HARRIS WAS JUST GREAT
3 septembre 2026
Avis spontané
Réponse de Wevoice
Thank you for taking the time to share your feedback. We’re delighted to hear that Harris made you feel at ease and took the time to explain everything clearly. We’ll be sure to pass your kind words on to him — we know he’ll really appreciate them.
We’re also sorry to hear that you found your earlier interaction difficult. Clear, friendly and effective communication is very important to us, and your feedback is valuable as we continue to improve the customer experience.
Thank you again for choosing WeVoice, and we’re pleased Harris was able to provide the support you needed.
Very helpful David and Nathan
Very helpful David and Nathan
Wevoice very effective and helpful
3 septembre 2026
Avis spontané
Réponse de Wevoice
Thank you so much for your kind feedback! We’re delighted to hear that David and Nathan were both so helpful and effective in assisting you. We’ll be sure to share your lovely comments with them.
We really appreciate you choosing WeVoice and taking the time to share your experience. It means a lot to our team!
Jenny was very very helpfuĺ
2 septembre 2026
Avis spontané
Réponse de Wevoice
Thank you so much for your wonderful feedback! We’re delighted to hear that Jenny was so helpful. We’ll make sure your kind words are passed on to her. We really appreciate you taking the time to share your experience with We Voice!
Jenny from Wevoice
Jenny from Wevoice did a brilliant job resorting my connectivity. She was very patient and talked me through everything.
2 septembre 2026
Avis spontané
Réponse de Wevoice
Thank you so much for your wonderful feedback! We’re delighted to hear that Jenny was able to restore your connectivity and patiently guide you through everything. It’s fantastic to know that her support made the experience easier for you.
We’ll be sure to share your kind words with Jenny — she’ll be thrilled to know her help was appreciated. Thank you for choosing We Voice!
I spoke with a very helpful lady by the…
I spoke with a very helpful lady by the name of Jenny. She resolved my query and also helped with some other issues I had.
She was helpful, polite and provided good Customer Service.
20 août 2026
Avis spontané
Réponse de Wevoice
to sort out your query and help with the other issues you were having too. It’s great to know that she was patient, polite and made sure you felt properly supported.
We’ll definitely pass your kind words on to Jenny — she’ll be really happy to know that you appreciated her help. Thanks again for choosing WeVoice! 😊
Another " swiftly and successfully"…
Another " swiftly and successfully" resolved an issue on my mobile phone by Jenny!
Very well done 👍👏.
Thank you very much.
Kind regards.
Peter.
1 septembre 2026
Avis spontané
Réponse de Wevoice
Thank you so much, Peter, for your kind words! We’re really pleased to hear that Jenny was able to resolve the issue with your mobile phone swiftly and successfully. It’s wonderful to know she was able to make things easier for you.
We’ll be sure to share your lovely feedback with Jenny — she’ll be delighted to hear it! Thank you again for choosing WeVoice, Peter. We really appreciate you taking the time to leave us a review. 😊
Réponse de Wevoice
Thank you so much for your kind feedback! We’re really pleased to hear that you received polite and efficient service and that Harris was able to help you. We’ll make sure your lovely comments are passed on to him.
We truly appreciate you taking the time to share your experience with We Voice.
Réponse de Wevoice
Thank you for your lovely feedback! We’re delighted that Jenny’s proactive communication made a difference. We’ll be sure to pass your kind words on to her. Thanks for choosing WeVoice! 😊
The staff are very helpful
The staff are very helpful, particularly Harris and Jenny who work very hard to try and make transition to WeVoice as trouble free as possible.
For me, the transition was so complicated and would never have done it without them because they use WhatsApp for communication which I didn’t have because I don’t like it. So now I had to download Google Chrome and then whats(cr)app, and now it could up to 24hours to be able to make outgoing calls.
With this in mind, the company could make their staff lives far less of an unnecessary chore.
6 août 2026
Avis spontané
Réponse de Wevoice
Thank you for taking the time to share such detailed feedback. We’re really pleased to hear that Harris and Jenny went above and beyond to support you through what sounds like a complicated transition.
We truly appreciate your patience and kind words. We’ll also take your comments about the communication process on board, as we’re always looking for ways to make switching to WeVoice simpler and more straightforward for our customers. 😊
Never use this company they are a fraud…
Never use this company they are a fraud and take advantage of customers secretly. They over charge and send ridiculous hidden fees. I have reported them. Be mindful of them.
3 août 2026
Avis spontané
Réponse de Wevoice
We’re sorry to hear that you’ve had this experience and understand how frustrating unexpected charges can be. We take concerns about billing and transparency very seriously.
We’d really appreciate the opportunity to look into this and understand what happened. Please contact our customer support team with your account details so we can review the charges and work towards resolving your concerns.
Thank you for bringing this to our attention.
Harris who I always contact over any…
Harris who I always contact over any issue is really good.
3 août 2026
Avis spontané
Réponse de Wevoice
Thank you so much for your lovely feedback! We’re really pleased to hear that Harris is always there to help whenever you have an issue. We’ll be sure to pass your kind words on to him — he’ll really appreciate them. 😊
Thank you for continuing to choose We Voice!
All good
All good
Especially the assistance from Mr Harris
I am sure it’s a company that is going places
22 juillet 2026
Avis spontané
Réponse de Wevoice
Thank you so much for your lovely feedback! We’re delighted to hear that everything went well and that Harris was especially helpful. We really appreciate your confidence in WeVoice and your kind words about our future. We’ll be sure to share your feedback with Harris! 😊
Firstly
Firstly, Wevoice, are such friendly and respectfull people. Tha guy who clls me up is so nice to me even when I forget we've booked a phone call, which is basically every time!! But he's so patient with me and kind to call back later.He never moans or tells me off. So I have NO problems with this company Wevoice, who took over my phone and brodband services from more well known providers. Infact, he provides a more friendly and personal approach towards me than the others. Taking time to call me when ever he needs to confirm that my services are running smoothy as they should. Or out of the blue just to check in with me, asking if everythings still ok? I don't recall my previous suppliers of late, ever doing this. So I would have NO reason NOT to hold them in my highest esteem, and congratulate them for their services, well done! If you are on the fence about joing this company, Wevoice, then jump on over to them, you won't regret it. And they are also cheaper!
Secondly, Open Reach who put muy new phone line and broadband update in, were also darlings. Ihad to try to clear a space behind 2 large sofa beds, for them to install a new box etc. But the lovely girl Rosie was such a sweetheart, in waiting for me to clear some sort of hole where she could get to the wall,as I thought that she was coming the next day, but she didn't rush me at all. Because I had previously listened to a voice mail that they were coming wednesday 17 june, but I forgot which month it was, so that message was an old one, which is why I wasn't ready!!! But she realised what I had done and we had a laugh about it! And poor Rosie was drilling outside into my very hard wall for a long time in the sweltering heat, and she couldn't see for looking with the sweat running into her eyes! All I could do was to top up her waterbottle with ice a couple of times, and then help her back to her van with her ladders and equipment, after, even though she kept on refusing my help. But it was the least I could do, after her valient effort drilling through my wall! And at least she went off well hydrated! Thanks Rosie xxx14
14 juillet 2026
Avis spontané
Réponse de Wevoice
Thank you so much for such a wonderful and heartfelt review! It’s fantastic to hear how well our team has supported you and made your experience with WeVoice feel friendly and personal.
We’re especially pleased to hear that our regular check-ins and patient approach have made such a difference. We’ll be sure to share your lovely feedback with the team.
And thank you for your kind words about Rosie and the Openreach installation team too! It sounds like she really went the extra mile, and it’s lovely to hear how much you appreciated her hard work.
Your recommendation truly means a lot to us. Thank you for choosing WeVoice and for sharing such a thoughtful experience with us!
Fantastic company with real people
The best thing I ever did was to change to We Voice. Real people on the phone. Friendly and extremely helpful. I don’t wish to sound weird but I am completely in love with Jenny. She calls me back and sorts my problems fantastic
3 juillet 2026
Avis spontané
Réponse de Wevoice
Thank you so much for such a wonderful review! We’re absolutely delighted to hear that switching to WeVoice has been such a positive experience for you. It’s fantastic to know that you’ve found our team friendly, helpful and always there when you need us.
And we absolutely love hearing how much you appreciate Jenny! 😊 We’ll definitely pass your kind words on to her. She’ll be thrilled to know that her regular call-backs and support have made such a difference. Thank you for choosing WeVoice — your recommendation truly means a lot to us!
My Customer service agent Jenny.
My Customer service agent Jenny.
was so perfesional helpful and made my issue feel so at ease thank you ever so much
Jenny.
Mekhi Newman.
1 juillet 2026
Avis spontané
Réponse de Wevoice
Thank you so much, Mekhi, for your lovely feedback! We’re really pleased to hear that Jenny was so professional, helpful and made you feel at ease while resolving your issue. We’ll be sure to pass your kind words on to Jenny — she’ll be delighted to know how much you appreciated her support. 😊
Thank you again for choosing WeVoice, Mekhi!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.