HARRIS YOUR CONSULTANT PUT ME AT EASE I UNDERSTOOD ALL HE SAID TO ME ,UNLIKE THE PREVIOUS LADY WHO PASSED ME TO HIM .I COULD NOT UNDERSTAND HER VERY POOR ENGLISH YOU SHOULD ENSURE YOU EMPLOY PEOPLE W... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Jenny was so very helpful to my issue wish could always talk to her when I have and problems wlth internet service lost etc she is a very nice person thank you
L'entreprise a répondu
The staff are very helpful, particularly Harris and Jenny who work very hard to try and make transition to WeVoice as trouble free as possible. For me, the transition was so complicated and would n... Voir plus
L'entreprise a répondu
My call to customer service was answered very quickly and even though I wasn’t expecting my problem to be solved today, the agent, David was very helpful and made me feel like a valued customer. After... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We Voice have been in the marker for past 4 years as a provider of business & consumer tele products and services from all the leading networks and telecommunication providers. We integrate anything from mobile telephony, VoIP, business broadband and data hosting to software for security and productivity into tailor-made seamless solutions. We have eight sales and technical support centres around the UK and we’re growing fast. Customers choose us because our knowledgeable associates always recommend the products that best meet the needs of our customers, solving problems rather than just selling specific products. We can do this because we offer a huge choice of providers and brands in every category, at market-leading prices.
Coordonnées de contact
Office 4210, 182, 184 High Street North, East Ham, E6 2JA, London, Royaume-Uni
- 0331 630 2485
- hello@wevoice.co.uk
- wevoice.co.uk
4,5
Excellent
167 avis
Aucun historique récent de demande d’avis
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A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Réponse de Wevoice
Thank you for your wonderful feedback! We’re delighted to hear that you received excellent service from David. Our team works hard to provide the best possible support, and it’s great to know David delivered such a positive experience. We truly appreciate your support and thank you for choosing We Voice.
Kind regards,
Support Team
We Voice
Professional and extremely helpful.
The lady I spoke to,Jenny, was very knowledgeable and extremely helpful. Found the reason for my phone being locked and it was rectified in minutes.
23 février 2026
Avis spontané
Réponse de Wevoice
Thank you for taking the time to share your experience. We’re delighted to hear that Jenny was able to quickly identify the reason your phone was locked and resolve the issue for you. Her knowledge and dedication to helping customers are truly valued, and it’s great to know she provided such efficient support. We really appreciate your feedback and thank you for choosing We Voice.
Kind regards,
Support Team
We Voice
Well I've had such a Good & supportive…
Well I've had such a Good & supportive conversations with Harris. He's been very good with finding me good deals that are affordable. But I'm surprised that I've got an O2 sim cheaper with We Voice than when I was with O2. Very good to be spoken to with a man. Rather than Ai.
20 février 2026
Avis spontané
Réponse de Wevoice
Thank you for your lovely feedback! We’re delighted to hear that Harris was able to support you and help find a deal that’s both affordable and suitable for you. It’s great to know you were pleasantly surprised to receive a better value O2 SIM through We Voice.
We pride ourselves on providing personal, human support alongside great network deals, so it’s wonderful to hear that your conversation with Harris made such a positive difference. We truly appreciate you choosing We Voice.
Kind regards,
Support Team
We Voice
Still disgraceful service
Again in response to my previous reviews, I am disappointed that wevoice only called me twice and left one message with no indication of what the wanted ME to call them back for? Why should I call you on this basis and I certainly will not be instructed to do so, as this was to the tone! A please or thank you would have been appreciated.
It is also I imagine against data protection laws that you have given the name of a customer without consent in your response? I have not named anyone within my reviews and would request that this is removed immediately. You had already had contact with me prior to reviews via email, and phone. If you had any idea you could have done so again. Service is despicable.
19 février 2026
Avis spontané
Best deal ever with we voice phone line 02 👌
This company make sure your happy,
Best deal I've ever had 36 months with everything included even roaming in Europe,
Thank you for calling me I'm more than happy
19 février 2026
Avis spontané
Réponse de Wevoice
Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with your deal and the service you received. It’s great to know that the 36-month plan with everything included, including European roaming, is providing such good value for you.
We always aim to make sure our customers are satisfied and supported, so your kind words truly mean a lot to our team. Thank you for choosing We Voice.
Kind regards,
Support Team
We Voice
Réponse de Wevoice
Thank you for your feedback! We’re pleased to hear that help was readily available when you needed it. Providing quick and reliable support to our customers is very important to us. We truly appreciate your support and thank you for choosing We Voice.
Kind regards,
Support Team
We Voice
Query resolved quickly by Harris
14 février 2026
Avis spontané
Réponse de Wevoice
Thank you for your wonderful review.
We’re delighted to hear that your query was resolved quickly and that Harris was able to assist you efficiently. Providing prompt and helpful support is always our priority, and your feedback truly means a lot to our team.
We’ll be sure to pass your kind words on to Harris.
If you ever need any further assistance, please don’t hesitate to reach out — we’re always here to help.
Kind regards,
The We Voice Team
Experience with WeVoice
The WeVoice operative Harris was very helpful and efficient in reducing the cost of my SIM card only contract as I was looking to cancel my contract and go elsewhere.
6 février 2026
Avis spontané
Réponse de Wevoice
Thank you for sharing your feedback. We’re really pleased to hear that Harris was helpful and efficient in assisting you and finding a better SIM-only deal to suit your needs. Our goal is always to offer the best possible value and support before a customer decides to leave, so it’s great to know he could help. We’ll be sure to pass on your kind comments to him. If you need anything further, we’re always here for you.
Disgraceful and underhand tactics to…
Disgraceful and underhand tactics to take advantage of my vulnerable elderly mother, and want an extortionate amount of money to get out of a phone contract she didn’t need. Told her she had was talking to O2 and they had to move her over to them as they had issues, totally disgraceful behaviour, they also scammed money out of my father as part of the scam ordered a new phone and contract and then demanded he had to take delivery of the phone etc and they would send someone to collect it ! Very untrustworthy people working there! Wouldn’t touch them if they were the last provider on earth! Tied my mother to a 3 year contract under handed scammers springs to mind. Keep well clear of them!
5 février 2026
Avis spontané
Réponse de Wevoice
Thank you for your review.
We take allegations of this nature extremely seriously, particularly where vulnerable customers are mentioned. Following your feedback, we sent an email on 10th February requesting account details so we could fully investigate the concerns raised, including reviewing call recordings, order notes, and the migration process. Unfortunately, we have not yet received a response.
We would like to clarify that We Voice does not misrepresent itself as another provider such as O2, and we have strict compliance procedures in place during all sales and migration calls. All orders, including device deliveries and contract terms are clearly confirmed with the account holder prior to processing.
Without the relevant account information, we are unable to trace the matter or verify what has occurred. We strongly encourage you to contact our Customer Care team directly with the account holder’s name, postcode, and contact number so we can urgently investigate and provide clarity.
We remain committed to resolving any genuine concerns and are more than willing to review this thoroughly once we receive the necessary details.
Réponse de Wevoice
Thank you for your review! We’re glad to hear everything went smoothly and that you found our team helpful. We really appreciate your feedback and are always here if you need any support in the future.
Sorted my problem with VOIP Landline…
Sorted my problem with VOIP Landline efficiently and quickly. Always very helpful pleasant advisors too
26 janvier 2026
Avis spontané
Réponse de Wevoice
Thank you for your great feedback. We’re pleased to hear your VoIP landline issue was resolved quickly and efficiently, and that you found our advisors helpful and pleasant to deal with. We work hard to provide smooth support and it’s wonderful to know that came across in your experience. If you ever need further assistance, we’re always here to help.
Réponse de Wevoice
Thank you for your kind feedback! We’re glad to hear your enquiry was resolved quickly. Our team always aims to provide fast and efficient support, and it’s great to know we met your expectations. If you ever need any further assistance, we’re always here to help.
Great customer service very helpful and…
Great customer service very helpful and knowledgeable
20 janvier 2026
Avis spontané
Réponse de Wevoice
Thank you for your kind feedback! We’re delighted to hear that you found our team helpful and knowledgeable. Providing great customer service is always our priority. If you need any assistance in the future, please don’t hesitate to get in touch — we’re happy to help!
Replacement SIM card
My phone hadn't been recieving calls and messages for a while so I called WeVoice to replace my SIM, they were very quick and helpful with it and my new SIM arrived under 3 days!
The operator who assisted me was called David, he was very helpful and had everything sorted for me quickly. He also answered any questions I had about any other things concerning the SIM card.
19 janvier 2026
Avis spontané
Réponse de Wevoice
Thank you very much for taking the time to share your experience with us. We’re glad we could resolve the issue quickly and that your new SIM reached you within a few days. It’s great to hear that David was able to assist you efficiently and answer all your questions. We’ll be sure to pass on your kind words to him. If you need any further support, please don’t hesitate to contact us — we’re always here to help!
Lovely conversation with David.
Lovely conversation with David.
So simple to swop over.
And good price.
16 janvier 2026
Avis spontané
Réponse de Wevoice
Thank you so much for your kind feedback! We’re really pleased to hear that David made the switch simple for you and that you’re happy with the price. If you need any assistance in the future, please don’t hesitate to reach out — we’re always happy to help.
It was on the cusp of being stressful…
It was on the cusp of being stressful and great.
Stressful because the English spoken on a technical subject was not of the best, but the attention provided was constant, and eventually the goal was achieved. I hope the savings made will be worth all the hassle!
5 décembre 2025
Avis spontané
Réponse de Wevoice
Thank you for your detailed feedback. We’re sorry to hear that parts of the experience felt stressful, particularly around communication, and we truly appreciate your patience. We’re glad that our team stayed attentive and that we were able to achieve the final outcome for you. Your comments are valuable to us, and we’ll use them to continue improving how we communicate technical information more clearly. We sincerely hope you enjoy the savings and, if you need any further assistance, please don’t hesitate to reach out — we’re always here to help.
Pretty good
15 janvier 2026
Avis spontané
Réponse de Wevoice
Thank you for your feedback! We’re glad to hear you had a pretty good experience with us. If there’s anything we can do to make it even better next time, please feel free to let us know — we’re always happy to help
Terrible, dishonest company
Terrible, dishonest company. They called up my wife and claimed to be a subsidiary of her current network, Vodafone. Then sold her a deal under that misrepresentation. I saw that they’ve done this to others who have complained on Google Reviews too, including to a 90 year old victim. How are these guys able to get away with this kind of practice? Cancelling straight away. I’ve also raised a complaint with Ofcom to stop them doing this to other people.
12 janvier 2026
Avis spontané
Disgusting sales technique
Disgusting sales technique, rang my 80 year old mother and told her they were calling on behalf of BT broadband as taking over account and she had to agree to their terms or loose her number
AVOID AT ALL COSTS - SCAMMERS
18 décembre 2025
Avis spontané
Réponse de Wevoice
We take allegations of this nature extremely seriously. However, after a thorough review of our records, we can confirm that this is not a genuine experience with our company.
We do not represent ourselves as BT, nor do we contact customers, especially vulnerable individuals, using misleading or coercive statements. Any communication we conduct is fully compliant with UK regulations and based on clear consent.
We strongly condemn scam activity and encourage anyone who receives suspicious calls claiming to be from BT or any other provider to report the matter directly to the relevant authorities.
We invite you to contact us directly with verifiable details so the matter can be properly investigated.
Harris an excellent member of the Wevoice…
Harris is very patient with an 80 year old not good at it!
11 décembre 2025
Avis spontané
Réponse de Wevoice
Thank you for your comment. Harris is known for being patient and considerate, especially when supporting elderly customers who may not be confident with technology. Providing respectful and understanding assistance is very important to us.
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