Wevoice Avis 

167
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

HARRIS YOUR CONSULTANT PUT ME AT EASE I UNDERSTOOD ALL HE SAID TO ME ,UNLIKE THE PREVIOUS LADY WHO PASSED ME TO HIM .I COULD NOT UNDERSTAND HER VERY POOR ENGLISH YOU SHOULD ENSURE YOU EMPLOY PEOPLE W... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jenny was so very helpful to my issue wish could always talk to her when I have and problems wlth internet service lost etc she is a very nice person thank you

L'entreprise a répondu

Noté 4 sur 5 étoiles

The staff are very helpful, particularly Harris and Jenny who work very hard to try and make transition to WeVoice as trouble free as possible. For me, the transition was so complicated and would n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My call to customer service was answered very quickly and even though I wasn’t expecting my problem to be solved today, the agent, David was very helpful and made me feel like a valued customer. After... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de télécommunications

Écrit par l'entreprise

We Voice have been in the marker for past 4 years as a provider of business & consumer tele products and services from all the leading networks and telecommunication providers. We integrate anything from mobile telephony, VoIP, business broadband and data hosting to software for security and productivity into tailor-made seamless solutions. We have eight sales and technical support centres around the UK and we’re growing fast. Customers choose us because our knowledgeable associates always recommend the products that best meet the needs of our customers, solving problems rather than just selling specific products. We can do this because we offer a huge choice of providers and brands in every category, at market-leading prices.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

167 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,5

Tous les avis

(167)

100 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

David excellent

David excellent

11 décembre 2025
Avis spontané
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Réponse de Wevoice

Thank you for the great feedback! We’re glad to hear David provided excellent service.

Noté 5 sur 5 étoiles

Harris was efficient and helpful in…

Harris was efficient and helpful in transferring our landline

11 décembre 2025
Avis spontané
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Réponse de Wevoice

Thank you for the kind feedback. We’re glad Harris was able to assist you efficiently with your landline transfer. We truly appreciate you choosing us.

Noté 5 sur 5 étoiles

David helped me through the whole…

David helped me through the whole process, with patience and professionalism. Without his help I would still be struggling with the situation

9 décembre 2025
Avis spontané
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Réponse de Wevoice

Thank you for your kind feedback. Our team is committed to providing reliable assistance, and it’s wonderful to know his guidance made a positive difference. If you need any further help, please don’t hesitate to reach out.

Thanks & Regards
We Voice

Noté 5 sur 5 étoiles

Harris was patient

Harris was patient, professional and resolved my roaming issue! Recommended

6 novembre 2025
Avis spontané
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Réponse de Wevoice

Thank you so much for your kind words! We're delighted to hear that Harris was able to assist you with your roaming issue efficiently and professionally.
Your recommendation means a lot to us — we’ll be sure to share your feedback with Harris and the team!
Thanks & Regards
We Voice

Noté 5 sur 5 étoiles

Harris was very nice very helpful and…

Harris was very nice very helpful and was sort my out in no time. Many thanks Harris

6 novembre 2025
Avis spontané
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Réponse de Wevoice

Thank you for your kind words! We’re delighted to hear that Harris was able to assist you quickly and efficiently. Your appreciation means a lot — we’ll be sure to pass your feedback on to him.
Thanks & Regards
We Voice

Noté 5 sur 5 étoiles

⭐⭐ Brilliant service and even better people!

Wouldn’t go anywhere else — professional, friendly, and always go the extra mile. Top-class business all around!

8 octobre 2025
Avis spontané
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Réponse de Wevoice

Thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear that you’ve had such a positive experience with our customer service team. Providing professional, friendly, and reliable service is what we strive for every day. Your support truly means a lot to us!

— Team We Voice

Noté 5 sur 5 étoiles

Excellent customer service!

My call to customer service was answered very quickly and even though I wasn’t expecting my problem to be solved today, the agent, David was very helpful and made me feel like a valued customer. After a few minutes my issue was sorted! David called me back to check everything was as I wanted and there were no further issues.

7 octobre 2025
Avis spontané
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Réponse de Wevoice

Thank you for your kind words! We’re delighted to hear about your positive experience with our customer service team. 😊
David and the entire team take great pride in ensuring every customer feels valued and supported. We truly appreciate your feedback and look forward to continuing to provide you with excellent service.

— Team We Voice

Noté 5 sur 5 étoiles

David helped all the way through my…

David helped all the way through my query all sorted. Thank you

8 septembre 2025
Avis spontané
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Réponse de Wevoice

Thank you for your feedback. We are pleased to hear that David was able to assist you throughout your query and ensure everything was resolved. Your comments will be shared with him, and we remain at your service should you require further assistance in the future.

Noté 5 sur 5 étoiles

David was absolutely brilliant

David was absolutely brilliant

2 septembre 2025
Avis spontané
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Réponse de Wevoice

Thank you for your kind feedback. We are pleased to hear that David was able to provide such excellent support. Your comments will be shared with him.

Noté 5 sur 5 étoiles

I would like to thank David

27 août 2025
Avis spontané
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Réponse de Wevoice

Thank you for your feedback. We are delighted to know that David’s support made a positive difference for you. Your appreciation will certainly be shared with him.

Noté 5 sur 5 étoiles

Harris and Team Tops

The staff at Wevoice were caring, extremely helpful and were never phased by any of the problems I caused. Being 80 next year my computer skills are not great and I am sure I caused a number of headaches for the Team. Harris was great and deserves a medal

13 août 2025
Avis spontané
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Réponse de Wevoice

Thank you for sharing such thoughtful feedback. We are delighted to hear that our team provided caring and helpful support, and we truly appreciate your kind words about Harris. We will ensure your comments are shared with him. Please know we are always here to assist you whenever needed.

Noté 5 sur 5 étoiles

Satisfied customer

Satisfied customer. Harris was helpful as usual in assisting with explaining an issue with a call concern.

25 juillet 2025
Avis spontané
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Réponse de Wevoice

Hi Heather,

Thank you for sharing your feedback! We’re pleased to hear that you're satisfied with the support and that Harris was was helpful in resolving your call-related concern. Providing clear and consistent assistance is what we strive for, and it’s great to know Harris delivered that experience.

If you need any further help, we're always here for you.

Best regards,
Customer Support Team
We Voice

Noté 5 sur 5 étoiles

Harris very helpful and clear

Harris very helpful and clear

21 juillet 2025
Avis spontané
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Réponse de Wevoice

Hi Kevin,

Thank you for your kind words! We're glad to hear that Harris was helpful and clear in assisting you. We’ll be sure to pass along your feedback to him — it’ll make his day!

If there's anything else we can do for you, feel free to reach out.

Warm regards,
Customer Support Team
We Voice

Noté 5 sur 5 étoiles

Properly Advised.

I spoke to Kevin about the mobile phones that they have available and needed for 6 bedroom house. We needed a phone in each room. It took 17 days to have it delivered to us but he also sent an engineer in to have it all installed.

3 juin 2025
Avis spontané
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Réponse de Wevoice

Dear Ridwan,

Thank you for your feedback. We're glad to hear that Kevin was able to assist you with your mobile phone needs for the 6-bedroom house and that the engineer successfully completed the installation.

We apologise for the delay in delivery, and we appreciate your patience during the process. Your satisfaction is important to us, and we're pleased everything is now set up to your expectations.

If you need any further assistance or support, please don’t hesitate to get in touch.

Warm regards,
Customer Support Team
We Voice

Noté 5 sur 5 étoiles

Fast response and very helpful.

Fast response to dialing the contact line. No issues getting identified. The advisor (David) was very understanding, listened and provided the accurate information to help me clarify my understanding of the issues that I had.
All was resolved to my satisfaction. A very pleasant experience. It only took a few minutes.

11 juillet 2025
Avis spontané
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Réponse de Wevoice

Thank you so much for your kind feedback! We're thrilled to hear that your experience with our advisor David was both efficient and pleasant. It's great to know he was able to quickly identify your issue, provide clear information, and ensure everything was resolved to your satisfaction. We truly appreciate you taking the time to share your experience and look forward to assisting you again whenever you need us.

Warm regards,
We Voice

Noté 5 sur 5 étoiles

excellent customer service

excellent customer service
very easy to get through
very helpful staff
great rates
very happy with the company would recommend

11 juillet 2025
Avis spontané
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Réponse de Wevoice

Thank you for your fantastic feedback! We're so pleased to hear that you found it easy to reach us and that our team was helpful throughout. It’s great to know you're happy with our rates and overall service. Your recommendation means a lot to us – we truly appreciate your support!

Warm regards,
We Voice

Noté 1 sur 5 étoiles

Avoid this company

This company should be avoided at all costs.

My son (who has a medical condition which causes him memory problems and confusion) had a similar experience to others. Cold-called (even though his mobile is registered with the Telephone Preference Service), convinced to switch from Sky to worse terms with WeVoice, realised he wasn't happy with the deal, phoned up to cancel within the 14 day cooling-off period (10 days), told he couldn't cancel during a fractious conversation, they took his monthly direct debit anyway so he stopped the direct debit, then they stopped his service and I had to get involved to try to get him reconnected and out of the contract. In the end, we've had to pay exit charges and he's now safely back with Sky. I requested a copy of the recording of the voice conversation when he phoned to cancel (which we are all legally entitled to receive) and they still haven't sent it after 3 months.

I've now submitted a report to the Information Commissioners Office (ICO). A reputable and ethical company might be concerned at such a development but I'm confident that this outfit won't bat an eyelid. I'd encourage others who've experienced similar to report this company to the appropriate authority (ICO, Trading Standards etc) so that they end up on the radar of someone who can take action.

30 juin 2025
Avis spontané

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