HARRIS YOUR CONSULTANT PUT ME AT EASE I UNDERSTOOD ALL HE SAID TO ME ,UNLIKE THE PREVIOUS LADY WHO PASSED ME TO HIM .I COULD NOT UNDERSTAND HER VERY POOR ENGLISH YOU SHOULD ENSURE YOU EMPLOY PEOPLE W... Voir plus
L'entreprise a répondu
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HARRIS YOUR CONSULTANT PUT ME AT EASE I UNDERSTOOD ALL HE SAID TO ME ,UNLIKE THE PREVIOUS LADY WHO PASSED ME TO HIM .I COULD NOT UNDERSTAND HER VERY POOR ENGLISH YOU SHOULD ENSURE YOU EMPLOY PEOPLE W... Voir plus
L'entreprise a répondu
Jenny was so very helpful to my issue wish could always talk to her when I have and problems wlth internet service lost etc she is a very nice person thank you
L'entreprise a répondu
The staff are very helpful, particularly Harris and Jenny who work very hard to try and make transition to WeVoice as trouble free as possible. For me, the transition was so complicated and would n... Voir plus
L'entreprise a répondu
My call to customer service was answered very quickly and even though I wasn’t expecting my problem to be solved today, the agent, David was very helpful and made me feel like a valued customer. After... Voir plus
L'entreprise a répondu
We Voice have been in the marker for past 4 years as a provider of business & consumer tele products and services from all the leading networks and telecommunication providers. We integrate anything from mobile telephony, VoIP, business broadband and data hosting to software for security and productivity into tailor-made seamless solutions. We have eight sales and technical support centres around the UK and we’re growing fast. Customers choose us because our knowledgeable associates always recommend the products that best meet the needs of our customers, solving problems rather than just selling specific products. We can do this because we offer a huge choice of providers and brands in every category, at market-leading prices.
Office 4210, 182, 184 High Street North, East Ham, E6 2JA, London, Royaume-Uni
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Harris was efficient and helpful in transferring our landline

Réponse de Wevoice
David helped me through the whole process, with patience and professionalism. Without his help I would still be struggling with the situation

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The customer service personnel are very friendly,especially Mr David who was dealing with my requirement.
Harris was patient, professional and resolved my roaming issue! Recommended

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Harris was very nice very helpful and was sort my out in no time. Many thanks Harris

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Wouldn’t go anywhere else — professional, friendly, and always go the extra mile. Top-class business all around!

Réponse de Wevoice
My call to customer service was answered very quickly and even though I wasn’t expecting my problem to be solved today, the agent, David was very helpful and made me feel like a valued customer. After a few minutes my issue was sorted! David called me back to check everything was as I wanted and there were no further issues.

Réponse de Wevoice
Harris was very patient in dealing with the issue which I had; he kept in contact with me until my landline was up and running on the new system.
David helped all the way through my query all sorted. Thank you

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The staff at Wevoice were caring, extremely helpful and were never phased by any of the problems I caused. Being 80 next year my computer skills are not great and I am sure I caused a number of headaches for the Team. Harris was great and deserves a medal

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Satisfied customer. Harris was helpful as usual in assisting with explaining an issue with a call concern.

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I spoke to Kevin about the mobile phones that they have available and needed for 6 bedroom house. We needed a phone in each room. It took 17 days to have it delivered to us but he also sent an engineer in to have it all installed.

Réponse de Wevoice
Fast response to dialing the contact line. No issues getting identified. The advisor (David) was very understanding, listened and provided the accurate information to help me clarify my understanding of the issues that I had.
All was resolved to my satisfaction. A very pleasant experience. It only took a few minutes.

Réponse de Wevoice
excellent customer service
very easy to get through
very helpful staff
great rates
very happy with the company would recommend

Réponse de Wevoice
This company should be avoided at all costs.
My son (who has a medical condition which causes him memory problems and confusion) had a similar experience to others. Cold-called (even though his mobile is registered with the Telephone Preference Service), convinced to switch from Sky to worse terms with WeVoice, realised he wasn't happy with the deal, phoned up to cancel within the 14 day cooling-off period (10 days), told he couldn't cancel during a fractious conversation, they took his monthly direct debit anyway so he stopped the direct debit, then they stopped his service and I had to get involved to try to get him reconnected and out of the contract. In the end, we've had to pay exit charges and he's now safely back with Sky. I requested a copy of the recording of the voice conversation when he phoned to cancel (which we are all legally entitled to receive) and they still haven't sent it after 3 months.
I've now submitted a report to the Information Commissioners Office (ICO). A reputable and ethical company might be concerned at such a development but I'm confident that this outfit won't bat an eyelid. I'd encourage others who've experienced similar to report this company to the appropriate authority (ICO, Trading Standards etc) so that they end up on the radar of someone who can take action.
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