Wevoice Avis 

167
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

HARRIS YOUR CONSULTANT PUT ME AT EASE I UNDERSTOOD ALL HE SAID TO ME ,UNLIKE THE PREVIOUS LADY WHO PASSED ME TO HIM .I COULD NOT UNDERSTAND HER VERY POOR ENGLISH YOU SHOULD ENSURE YOU EMPLOY PEOPLE W... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jenny was so very helpful to my issue wish could always talk to her when I have and problems wlth internet service lost etc she is a very nice person thank you

L'entreprise a répondu

Noté 4 sur 5 étoiles

The staff are very helpful, particularly Harris and Jenny who work very hard to try and make transition to WeVoice as trouble free as possible. For me, the transition was so complicated and would n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My call to customer service was answered very quickly and even though I wasn’t expecting my problem to be solved today, the agent, David was very helpful and made me feel like a valued customer. After... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de télécommunications

Écrit par l'entreprise

We Voice have been in the marker for past 4 years as a provider of business & consumer tele products and services from all the leading networks and telecommunication providers. We integrate anything from mobile telephony, VoIP, business broadband and data hosting to software for security and productivity into tailor-made seamless solutions. We have eight sales and technical support centres around the UK and we’re growing fast. Customers choose us because our knowledgeable associates always recommend the products that best meet the needs of our customers, solving problems rather than just selling specific products. We can do this because we offer a huge choice of providers and brands in every category, at market-leading prices.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

167 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,5

Tous les avis

(167)

100 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

We Voice were very good at setting up…

We Voice were very good at setting up our service despite having to wait for BT OpenReach who appear to be severely understaffed. Harris was very attentive and helpful through the process.

1 juillet 2025
Avis spontané
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Réponse de Wevoice

Thank you for your feedback! We're glad to hear that despite the delays from BT OpenReach, our team—especially Harris—was able to support you effectively throughout the setup process. We know how frustrating such delays can be, and we appreciate your patience. We'll be sure to pass your kind words on to Harris!

Best regards,
We Voice

Noté 4 sur 5 étoiles

It’s nice to know I can wattsapp you…

It’s nice to know I can wattsapp you and you get back the same day and David was very helpful, good service all round.

1 juillet 2025
Avis spontané
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Réponse de Wevoice

Thank you for your kind words! We're really pleased to hear that you find our WhatsApp support convenient and responsive. It's great to know David was helpful and that you’re happy with the overall service. We're always here whenever you need us!

Warm regards,
We Voice

Noté 5 sur 5 étoiles

We-Voice exceptional service

Harris is always checking up on my service as we have had teething problems with connection and no phone service is always polite and informative

1 juillet 2025
Avis spontané
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Réponse de Wevoice

Thank you for your feedback! We understand how frustrating connection issues can be, and we truly appreciate your patience. We're glad to hear that Harris has been consistently checking in and keeping you informed—he’s dedicated to making sure things run smoothly for our customers. We’ll continue working to ensure your service is fully reliable.

Best regards,
We Voice

Noté 5 sur 5 étoiles

Great service

Great service, efficient, polite and helpful.
I have spoken to Harris Paul on several occasions, as usual, he has sorted out my problem efficiently. Thank you .

30 juin 2025
Avis spontané
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Réponse de Wevoice

Thank you so much for your kind words! We're delighted to hear that you've consistently received great service from Harris. It's wonderful to know he’s been efficient, polite, and helpful in resolving your issues. We'll be sure to pass on your appreciation to him!

Best regards,
We Voice

Noté 1 sur 5 étoiles

Naively took out contract with this…

Naively took out contract with this company 24 months weeks into the contract my phone was blocked. Explanation was I called a non geographical numbers, which happened to be EE so could not access calls, texts. Data. Requested PAC as this was not fit for purpose and have still not received a PAC. I should have had 14.99 pm contract and gave been billed £74 this month again for dialling EE and going over my data limit without any warning. O2 merely directed me back to the 3rd party company.

27 juin 2025
Avis spontané
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Réponse de Wevoice

We're really sorry to hear about your experience and appreciate you taking the time to share it. We completely understand how frustrating this situation must be, and we’d like to investigate it in detail to see what went wrong and how we can resolve it for you.

Please could you provide your full name and account details privately by contacting us at hello@wevoice.co.uk or WhatsApp on 0331 630 2485. This will help us look into your billing concerns, the PAC code request, and your service experience as a whole. We're committed to putting this right and ensuring you get the support you need.

Kind regards,
We Voice

Noté 1 sur 5 étoiles

I cannot describe in words how bad this…

I cannot describe in words how bad this company is! Definitely a scam! Only lies from beginning to the end and their attitude is so harassing. Nobody will help you or advise you or do anything about your contract. STAY AWAY FROM THESE PEOPLE!

23 juin 2025
Avis spontané
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Réponse de Wevoice

We're truly sorry to hear about your experience and take your concerns very seriously. This is certainly not the level of service we aim to provide. We’d really appreciate the opportunity to look into this further and make things right.

Could you please share your full name and a bit more detail about your experience, so we can investigate what went wrong and follow up accordingly? You can reach us directly at hello@wevoice.co.uk or 0331 630 2485, or send us a message via WhatsApp.

Thank you,
We Voice

Noté 4 sur 5 étoiles

Migration niggle

There was a minor glitch in the timing of the migration which was satisfactorily identified and sorted by your customer service agent David. He seemed to know what checks needed to be made and got me going with a minimum of delay.

20 juin 2025
Avis spontané
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Réponse de Wevoice

Hi Colin,

Thank you for your feedback!

We’re glad to hear that, despite the minor glitch during the migration, David was able to promptly identify and resolve the issue for you. It's great to know he handled it efficiently and got you back up and running with minimal delay.

We truly appreciate your patience and understanding. If there's anything else we can help with, please don't hesitate to reach out.

Best regards,
We Voice

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Helped me with my contract renewal with ease.

19 juin 2025
Avis spontané
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Réponse de Wevoice

Hi Omar,

Thank you so much for your kind words!

We're thrilled to hear that you had an excellent experience and that the contract renewal process was smooth and easy. Our team is always here to make things as simple and stress-free as possible.

If you need any further assistance, feel free to get in touch anytime.

Best regards,
We Voice

Noté 1 sur 5 étoiles

They are still at it

They are still at it, phoning people and making it sound that they are from O2 but your supplier is changing to WeVoice. You will still be on the O2 network so don't worry about coverage. Please say Yes to give up your 14 day right to change your mind as 'you won't need it'
Done in an underhand way and when you later Query or God forbid, ask a question you are passed around and told. Mike will definitely ring you back today. He doesn't of course. STAY AWAY FROM THESE PEOPLE. THEY JUST LIE FROM START TO FINISH.

6 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Very helpful experience with

Victor has very nice,confident person on the phone and helpful, he splayed every thing clerlly!

5 juin 2025
Avis spontané
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Réponse de Wevoice

Hi Cesar,

Thank you for your kind feedback!

I'm glad to hear that Victor was helpful and confident over the phone, and that he explained everything clearly. We always aim to provide the best possible support, and it's great to know Victor delivered on that.

If you need anything else, please don’t hesitate to reach out.

Best regards,
We Voice

Noté 1 sur 5 étoiles

Wevoice are deceptive.

I was with Vodaphone for years. Perfectly happy. Unlimited Data. Reasonable tariff.

My contract came up for review. Vodaphone charged me a little more without a contact. I had this on my todo list.

Mevoice called me pretending to be Vodaphone. I was hoodwinked.

I now have limited data
Today I am blocked from making calls.
I can’t even call them to sort this out.

Sorry Vodaphone - I’ll soon be back to you.

9 mai 2025
Avis spontané
Noté 4 sur 5 étoiles

Happy with the service.

Happy with the service, eventually the phones worked, Harris was very helpful during the process resolving any issues. All is working fine.

16 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

From my original phone call and ongoing…

From my original phone call and ongoing conversations unto the final outcome of my issue David my WeVoice representative was so professional in his manner and knowledge of my issue.
Through several phone calls and interaction David provided me the information and advise I required plus his customer support was 10/10 he completely let me at ease and solved my issue.

19 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service. David resolved my problem within minutes. He gave me advise, support and all with great attitude and professionalism. I couldn't be happier.

26 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Having a personal assistant who…

Having a personal assistant who remembers you. The service is outstanding. I switched when my other provider went down. I get full 4g, unlimited everything for a very reasonable price. I highly recommend WeVoice.

21 mars 2025
Avis spontané

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