HARRIS YOUR CONSULTANT PUT ME AT EASE I UNDERSTOOD ALL HE SAID TO ME ,UNLIKE THE PREVIOUS LADY WHO PASSED ME TO HIM .I COULD NOT UNDERSTAND HER VERY POOR ENGLISH YOU SHOULD ENSURE YOU EMPLOY PEOPLE W... Voir plus
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Lisez les avis des autres
Jenny was so very helpful to my issue wish could always talk to her when I have and problems wlth internet service lost etc she is a very nice person thank you
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The staff are very helpful, particularly Harris and Jenny who work very hard to try and make transition to WeVoice as trouble free as possible. For me, the transition was so complicated and would n... Voir plus
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My call to customer service was answered very quickly and even though I wasn’t expecting my problem to be solved today, the agent, David was very helpful and made me feel like a valued customer. After... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We Voice have been in the marker for past 4 years as a provider of business & consumer tele products and services from all the leading networks and telecommunication providers. We integrate anything from mobile telephony, VoIP, business broadband and data hosting to software for security and productivity into tailor-made seamless solutions. We have eight sales and technical support centres around the UK and we’re growing fast. Customers choose us because our knowledgeable associates always recommend the products that best meet the needs of our customers, solving problems rather than just selling specific products. We can do this because we offer a huge choice of providers and brands in every category, at market-leading prices.
Coordonnées de contact
Office 4210, 182, 184 High Street North, East Ham, E6 2JA, London, Royaume-Uni
- 0331 630 2485
- hello@wevoice.co.uk
- wevoice.co.uk
4,5
Excellent
167 avis
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COLD CALLERS FROM WEVOICE ARE SCAMMERS
COLD CALLERS FROM WEVOICE ARE SCAMMERS.
An investigation into your cold callers needs to be conducted. I only found out today you called my elderly mother in law back in Feb with a technique leading her to be from her, then, current provider, 02. After agreeing with the change of monthly payments, she didn’t realise you had signed her into a 3 year contract. We called your customer services today to cancel the contract as she has had nothing but issues, loss of signal outside her home and being cut off for hitting a limit leaving her unable to make phone calls. You told us today she was in fact in a ‘verbal’ contract and she would have to pay almost £500 to leave the contract.
I am going to look further into this with consumer rights and fraudulent selling tactics to the elderly and vulnerable.
Reading the other reviews, it appears you have been quite the professionals at this.
This is disgraceful and please don’t try to sugar coat what you are doing to these people.
*** update. I’m not sure if the response to this was sarcasm or incorrect but the caller was definitely not ‘Nathan’ and he didn’t resolve any of my concerns. Besides, you have no idea what customer I speak of. This response truly reflects your level of customer service and care for your customers. To anyone thinking of joining these, I would honestly think twice.
30 mars 2026
Avis spontané
Réponse de Wevoice
Hi,
Thank you for bringing this to our attention. We are very concerned to hear about the experience you have described, and we take allegations of this nature extremely seriously—particularly where they involve vulnerable customers.
We would like to investigate this matter thoroughly and urgently. However, based on the information provided in your review, we are unfortunately unable to locate the account or verify the interaction in question. To move forward and work towards a resolution, we kindly ask that you provide us with some additional details, such as:
The customer’s full name
Contact number or account number
The address linked to the account
Any reference numbers or dates of interaction (if available)
Please be assured that we do not condone misleading sales practices, and all calls are expected to follow strict compliance and verification procedures. We are committed to reviewing this situation in full once we have the necessary information.
Kindly contact us directly at hello@wevoice.co.uk or 0331 630 2485 with the above details so we can prioritise this matter and assist you accordingly.
We appreciate your cooperation and look forward to resolving this as quickly as possible.
Kind regards,
We Voice
Customer Service Team
Couldn’t get signal on new sim
Couldn’t get signal on new sim, Nathan was amazing trying to sort it out, every solution, finally after 3 days Nathan managed to get my sim working, he was really helpful and I’m grateful for his patience and help in those 3 days trying to resolve the issue
25 mars 2026
Avis spontané
Réponse de Wevoice
Thank you so much for your wonderful feedback! We’re really pleased to hear that Nathan stayed patient and committed to helping you get your new SIM working. We truly appreciate your kind words about his support and persistence over those three days. We’ll be sure to pass your lovely feedback on to Nathan — he’ll be delighted to know his efforts were appreciated! 😊
Ahmed was very friendly and made the…
Ahmed was very friendly and made the process very easy and made me feel comfortable,very trust worthy and would recommend ⭐⭐⭐⭐⭐
27 mars 2026
Avis spontané
Réponse de Wevoice
Thank you for your wonderful feedback!
We’re delighted to hear that Ahmed made the process easy and helped you feel comfortable throughout. Building trust and providing a friendly experience are very important to us at We Voice, and it’s great to know Ahmed delivered exactly that.
We truly appreciate your recommendation and your 5-star rating!
Thank you Jacob
Back in late January a young man called Jacob solved a a problem for me regarding my phone receiving calls that had started following an update of the iOS just prior to the New Year. His update helped me considerably.
23 janvier 2026
Avis spontané
Réponse de Wevoice
Thank you for sharing your experience!
We’re so pleased to hear that Jacob was able to resolve the issue you were facing following the iOS update and that his support made a real difference. It’s always our goal at We Voice to provide effective and timely solutions, and it’s great to know Jacob delivered just that.
We truly appreciate your feedback and thank you for choosing us!
Harries was so helpful
Harries was very helpful on my call to we voice he helped me step by step and got everything sorted
24 mars 2026
Avis spontané
Réponse de Wevoice
Thank you for your kind feedback!
We’re delighted to hear that Harries was able to assist you step by step and ensure everything was sorted smoothly. Providing clear and helpful support is something we truly value at We Voice, and it’s great to know Harries delivered just that.
We really appreciate you taking the time to share your experience!
New phone connection with my old number.
I worked with Harris through a few difficulties until I achieved a good strong phone connection with little expense and no need for the old BT connection. Harris rang me when necessary but did not harass me with calls.i kept my old phone number.Feruary 2026
28 février 2026
Avis spontané
Réponse de Wevoice
Thank you for your wonderful feedback!
We’re delighted to hear that Harris was able to support you through the process and help you achieve a strong, reliable phone connection without unnecessary costs or the need for your old BT line. It’s great to know you appreciated his balanced approach—being available when needed without overwhelming you—and that you were able to retain your existing number seamlessly.
Your satisfaction means a lot to us, and we’ll be sure to pass on your kind words to Harris.
If you ever need any further assistance, we’re always here to help.
Best regards,
We Voice Team
Jenny kept in constant touch throughout…
Jenny kept in constant touch throughout the changeover period. Providing help if required
18 mars 2026
Avis spontané
Réponse de Wevoice
We’re so pleased to hear that Jenny kept in constant touch throughout the changeover and was there to provide support whenever needed. Making the transition as smooth and stress-free as possible is always our goal.
We’ll be sure to pass on your lovely comments to Jenny—she’ll be delighted to hear them!
If you need any further assistance, we’re always here to help.
Best regards,
We Voice Team
I was welcomed very nicely and…
I was welcomed very nicely and professionally xit has been a goid experience with the company and to jenny who has looked after me very well x
19 mars 2026
Avis spontané
Réponse de Wevoice
Thank you so much for your lovely feedback! We’re delighted to hear that you felt welcomed in a professional manner and had such a positive experience with us. It’s especially great to know that Jenny took such good care of you—we’ll be sure to pass on your kind words to her.
Thanking you
We Voice Support Team
Where helpfully Jeny and plesure to…
Where helpfully Jeny and plesure to speak with her
16 mars 2026
Avis spontané
Réponse de Wevoice
Thank you for your kind words! We're delighted to hear that Jeny was helpful and that you found it a pleasure speaking with her. We’ll be sure to pass along your feedback to her—she’ll be thrilled to hear it. If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Thank you
We Voice Support Team
Finally spoke with very nice gentleman…
Finally spoke with very nice gentleman David who help me a lot
12 mars 2026
Avis spontané
Réponse de Wevoice
Thank you for your kind review. We’re really pleased to hear that David was able to assist you and that you had a positive experience speaking with him. Our team always aims to provide friendly and helpful support, so it’s great to know David was able to help you.
We’ll be sure to pass your kind feedback on to him — he’ll really appreciate it.
If you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The We Voice Team
Fantastic service from Ben
Fantastic service from Ben, from start to finish
13 mars 2026
Avis spontané
Réponse de Wevoice
Thank you for your great review! We’re delighted to hear that Ben provided fantastic service from start to finish. Delivering a smooth and positive experience for our customers is always our goal.
We’ll be sure to pass your kind feedback on to Ben — he’ll really appreciate it.
If you ever need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The We Voice Team
Jenny the customer services rep
Jenny the customer services rep, was very kind and patient with me, and sorted out my problem in a way that I could understand. Great experience
13 mars 2026
Avis spontané
Réponse de Wevoice
Thank you for your wonderful review. We’re delighted to hear that Jenny provided such kind and patient support while helping resolve your issue. Making sure everything is explained clearly and in a way our customers can easily understand is very important to us.
We’ll be sure to pass your lovely feedback on to Jenny — she’ll be very pleased to hear about your great experience.
If you ever need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The We Voice Team
Ahmed is a gentleman and a great sale…
Ahmed is a gentleman and a great sale person Happy to be in touch with him
12 mars 2026
Avis spontané
Réponse de Wevoice
Thank you for your kind review. We’re really pleased to hear that you had such a positive experience with Ahmed. He always aims to provide friendly and professional service, so it’s wonderful to know that his support made a great impression.
We’ll be sure to pass your kind words on to him — he’ll truly appreciate it. Thank you for choosing We Voice, and we look forward to continuing to support you.
Kind regards,
The We Voice Team
David very helpful service up and…
David very helpful service up and running thank for your help
11 mars 2026
Avis spontané
Réponse de Wevoice
Thank you for your kind review. We’re very pleased to hear that David was able to help and get your service up and running smoothly. Providing helpful and efficient support is something we always aim for.
We’ll make sure your feedback is shared with David — he’ll be delighted to hear it. If you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The We Voice Team
Jenny was amazing
Jenny was amazing. She understood that I was struggling without data and came up with the option to switch I back on and add the charge to my account which really helped as I need my data to work..
10 mars 2026
Avis spontané
Réponse de Wevoice
Thank you for your wonderful feedback. We’re delighted to hear that Jenny was able to help and understand your situation. Staying connected is so important, especially when it’s needed for work, and it’s great to know Jenny was able to find a quick solution that helped you get your data back on.
We’ll be sure to pass your kind words on to Jenny — she’ll really appreciate it. If there’s ever anything else we can help you with, please don’t hesitate to get in touch.
Kind regards,
The We Voice Team
Great service
Call answered promptly. Nathan dealt with my query competently and answered all my questions.
6 mars 2026
Avis spontané
Réponse de Wevoice
Thank you for taking the time to leave us a review.
We're really pleased to hear that your call was answered promptly and that Nathan was able to deal with your query efficiently while answering all of your questions. Providing clear and helpful support is something we always strive for, so your feedback is greatly appreciated.
We will be sure to pass your kind comments on to Nathan.
Thank you for choosing We Voice.
Kind regards,
The We Voice Team
Fab customer service
Nathan was very efficient and professional. He resolved my query in no time, with a lovely attitude. It was a pleasure having a conversation with him , he is a fantastic member of your team.
2 mars 2026
Avis spontané
Réponse de Wevoice
Thank you very much for taking the time to share such a wonderful review.
We’re absolutely delighted to hear about your positive experience with Nathan. It’s fantastic to know that he was efficient, professional, and able to resolve your query so quickly – all while maintaining such a lovely attitude.
Your kind words truly mean a lot, and we’ll be sure to pass this feedback on to him. Recognition like this motivates our team to continue delivering the high level of service we pride ourselves on at We Voice.
Thank you again for choosing us – we’re always here if you need anything further.
Thanks
We Voice Support Team
Réponse de Wevoice
Thank you for your lovely feedback.
We’re so pleased to hear that David was polite and helpful during your interaction. Providing friendly and supportive service is something we truly value at We Voice, and it’s great to know David delivered just that.
We’ll be sure to pass your kind words on to him. If you ever need any further assistance, we’re always here to help.
Thanks
We Voice Support Team
The lady I spoke to (Jenny) was very…
The lady I spoke to (Jenny) was very efficient with my problem.
She called me on 2 occasions to let me know what was going on.
Very satisfied now my problem was sorted out.
25 février 2026
Avis spontané
Réponse de Wevoice
Thank you so much for your wonderful feedback.
We’re delighted to hear that Jenny was efficient in resolving your issue and kept you updated with follow-up calls along the way. We believe clear communication is just as important as solving the problem itself, so it’s great to know you felt well informed throughout.
We’ll be sure to pass your kind comments on to Jenny — she’ll be thrilled to hear them.
We’re very pleased your issue has now been sorted, and if you ever need anything further, the We Voice team is always here to help.
Thanks
We Voice Support Team
What a wonderful lady Jenny is she was…
What a wonderful lady Jenny is she was very helpful and put me at ease.
24 février 2026
Avis spontané
Réponse de Wevoice
Thank you for your kind words! We’re delighted to hear that Jenny was able to help and make you feel at ease. Providing friendly and supportive service is something we take great pride in, and it’s wonderful to know Jenny delivered that experience. We truly appreciate your feedback and your support for We Voice.
Kind regards,
Support Team
We Voice
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