Terrible service and support- avoid. Knowing that hoof boots are notoriously difficult to fit right I paid £60 plus travel for an approved fitter to come out, this is thought would ensure i got t... Voir plus
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I should have really re-considered placing my order in the first place as my initial communication was not answered in a timely manner. However, I did place my order for 2 sets of hoof boots which arr... Voir plus
Extremely quick easy purchase. Ordered at 3.45 pm with standard delivery (5-10 working days) My scoots arrived less than 24 hours later and fit my horse perfectly. Would definitely recommend and use i... Voir plus
Terrible experience using this company and the fitter. Came out tried a few on , said size 3 fit … they did in fact not . I went on 3 hacks and every time I had to get off twice to turn the boots roun... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We sell a wide range of Hoof Boots, Pads and Accessories for all of your equine needs. From Equine Fusion to Scoot Boots, we're here to help you find the best Hoof Boots for you and your horse. We offer Online Fittings and Fitting Appointments, supported with our UK network of approved Hoof Boot Fitting Partners. Are you a Hoofcare professional? Open a Trade Account with us and generate an extra income by starting your own Hoof Boot Fitting Service! You can purchase Fit Kits, order Hoof Boots at trade prices, attend our Workshops and advertise your Fitting Service on our website for FREE.
Coordonnées de contact
Royaume-Uni
- thehoofbootshop.co.uk
2,9
Moyen
109 avis
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Order came promptly...hoof boots fit…
Order came promptly...hoof boots fit well...great.
25 novembre 2022
Great experience with this company
Great experience with this company, I had Gemma come out to show me what hoof boots she had and we tried on a few different types to see which fit best and suited what we(me and horse) would be doing. Ordering online was easy to do knowing which size I needed. Delivery was also quick.
I was back in touch with Gemma recently to ask for advice which was helpful.
I would definitely recommend using the hoof boot company
8 octobre 2022
Extremely helpful resolving an offer…
Extremely helpful resolving an offer code issue. Reasonably priced products and delivery was fast.
7 novembre 2022
Rachel is always cheery positive and…
Rachel is always cheery positive and very helpful.
She obviously has a passion for what she does, but also undersrands the challenges of taking a horse barefoot,having got her own.
Her aftercare and follow up is also excellent.
7 octobre 2022
Rachael was brilliant and really…
Rachael was brilliant and really accommodating when coming to see my horse for a fitting, and then really helpful with ordering the right boots. Always answers questions quickly and nothing is too much of a bother. Would definitely recommend!
27 septembre 2022
Excellent very fast delivery and great…
Excellent very fast delivery and great advice 😊
26 septembre 2022
Product is great as described
Product is great as described, however my bank was charged 3 times for the transaction so had a large amount of money held pending.
21 septembre 2022
Excellent service
10 septembre 2022
Love the boots!
4 septembre 2022
Hoof Boot Fitting
Had a boot fitting appointment which I suggest you do so worth the money. You do not have the hassle of sending boots back etc., Rachael was fantastic and tried on several makes of boots to try to fit my odd hoof measurement mare. We landed on Flex Boots for my energetic girl.
20 août 2022
Great service from the Hoof Boot shop
Great service from the Hoof Boot shop , would highly recommend
1 août 2022
Very quick to reply to messages and so…
Very quick to reply to messages and so very helpful.
Boots arrived within 2 days. I would highly recommend Thehoofbootshop.
19 juillet 2022
Great communication all the way through…
Great communication all the way through and also really brilliant advice provided would absolutely recommend
7 juillet 2022
Very helpful advice
4 juin 2022
Amazing service
We have just had a virtual boot fitting for our pony from The Hoof Boot Shop and it was amazing. Every stage of the process from making my first contact to receiving, fitting and using the boots has been made very easy and I have been helped at every stage. Communication is spot on. The sending of photos/videos and measurements of the hooves allowed advice to be provided on what boots to purchase. After receiving the boots, more photos/videos of the boots on lead to more questions and feedback. The result is a perfect fitting set of boots. Responses to questions are quick and very helpful. I received the boots very promptly too. Thank you, you've been amazing. I would thoroughly recommend The Hoof Boot Shop
19 avril 2022
Very disappointing
Very disappointing.
Flex Boots are expensive but not great at all besides I am waiting for my property to be returned.
12 avril 2022
Réponse de The Hoof Boot Shop
Hi Peer, we are very disappointed to hear you have not had a good experience with the boots. We were delighted to hear the boots were a success for your horse in December 2021 when purchased and have had no further correspondence since regarding the boots after purchasing them 4 months ago. We would of course been able to help you with any problems that may have occurred in that time.
Regarding The Hoof Boot Shop not returning your property, which is the 3d prints of your horses feet. We had no correspondence for 4 months and discussed the return on the 28th March 22, received postage on the 4th April 22 and receiving the goods can take 7-10 days. We can confirm your property will be returned to you as we have no use for your horses 3d prints here in the office.
Please let us know if we can be of any further help.
Kind regards
THBS
Wonderful boots
Great looking, brilliant boots, much lighter and not chunky as many others. Customer service is amazing, Rachael has gone the extra mile to help me out. I’d give above 5* if there was an option.
23 février 2022
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