The Hormone Lab Avis 

60
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Recommend these guys highly. Very detailed care to get me started on my TRT journey. Reasonably priced and easy eScript prescriptions.

Noté 5 sur 5 étoiles

Gave 5 stars and hit complete. Was denied because coerced to write words as well by trustpilot.com. So wrote these words to bypass the communist dictatorship of this platform. Should not ever be force... Voir plus

Noté 5 sur 5 étoiles

Professional, prompt, thorough & diligent. Penelope is great at organising and getting things done, Dr Patrick doesn’t rush, takes a balanced view and searches for optimal state. Feeling very happy wi... Voir plus

Noté 5 sur 5 étoiles

This is no Gimmick!! At 42, feeling the best part of very average, asking myself what is wrong with me....engaged with The Hormone Lab team, and went through the initial review & treatment process.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique

Écrit par l'entreprise

The Hormone Lab is an Australian telehealth clinic specialising in doctor-led hormone and weight management programs. We began with a clear mission: to provide men with safe, evidence-based care for hormone health, including testosterone replacement therapy (TRT). Our approach is built on three pillars: personalised treatment, medical expertise, and ongoing support. Every patient receives a tailored care plan following thorough medical screening and consultation with experienced doctors. Whether you’re addressing symptoms of low testosterone, looking for support with weight management, or simply seeking clarity on your health, our team is here to guide you. At The Hormone Lab, your well-being comes first. We’re committed to helping you feel informed, supported, and confident in your care.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

60 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(60)

21 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very professional and easy to deal…

Very professional and easy to deal with, especially being my 1st time they made me feel at ease.

3 décembre 2024
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Réponse de The Hormone Lab

Thank you so much for your kind words and for taking the time to leave us this thoughtful review! We're thrilled to hear that you felt at ease during your first visit with us.

We look forward to continuing to support your health journey!

Noté 5 sur 5 étoiles

Everything was resolved

After leaving my initial review (which I have left at the end of this update) they got in contact with me, refunded the amount paid and EVEN went ahead and setup blood tests and a consultation for me. Free of charge due to the mix up. I couldn't be happier with the service I have received. Emails were answered quickly, and I'm now on track to receiving healthcare.

Would recommend.

--------------------------------

I signed up and received an appointment with a doctor. During the call I was informed that I was supposed to have had a document sent to me via email to get my blood test done BEFORE the consultation.

Doctor said they'd chase it up with the admin, so I waited a few days and heard nothing. I then sent an email in myself to check what was happening and I still havent received a reply.

This was a week ago. So I don't know what's going on there but I may need to do a chargeback on my card.

18 novembre 2024
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Réponse de The Hormone Lab

Beau - Thank you so much for taking the time to update your review and share your experience with us. We truly appreciate your patience and understanding as we worked to resolve the issue.

We’re deeply sorry for the initial mix-up and any inconvenience it caused. Providing high-quality care and ensuring smooth communication are at the heart of what we do at The Hormone Lab, and we take your feedback very seriously. It’s only through feedback like yours that we can continue to improve.

We’re so glad we could resolve this matter for you and get everything back on track. It’s wonderful to hear that you’re now moving forward with your healthcare journey, and we’re here to support you every step of the way.

If you ever have any further questions, concerns, or need assistance, please don’t hesitate to reach out. Your health and satisfaction mean the world to us, and we’re looking forward to working with you to achieve your goals.

Thank you again for your patience and for giving us the opportunity to make things right.

Noté 5 sur 5 étoiles

Absolutely fantastic

Absolutely fantastic. I have felt my energy levels weren't good for a few years. I went to a Local G.P. Swan View Family Practice. And was told that my Testosterone reading of 130. Was to be expected of someone my age. Thats about 5 years ago. I wish I would have sought a second opinion straight away. It was tested again last week. Dr Patrick was horrified. And decided to treat me immediately, on the over phone consultation. I could not be happier with the service and result. Thankyou
Sincerely Phil Burns W.A. tel ; 0418103332

17 octobre 2024
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Réponse de The Hormone Lab

That's wonderful to hear, Phil - appreciate the kind words!😊

Noté 5 sur 5 étoiles

My experience with them so far has been…

My experience with them so far has been great. Hoping they are still open, their phone line has been disconnected 🙁

16 septembre 2024
Avis spontané
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Réponse de The Hormone Lab

Thanks for bringing this to our attention - there was a brief hiccup with our phone but all sorted now 😊 Great to be working with you!

Noté 5 sur 5 étoiles

I made some mistakes in my information…

I made some mistakes in my information and the customer service from Catherine especially was amazing and my experience so far has been great happy I went with them.

28 août 2024
Avis spontané
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Réponse de The Hormone Lab

Terrific Morgan. Appreciate the feedback!

Noté 5 sur 5 étoiles

Easy & seamless

Great service, easy to understand and work with

26 juillet 2024
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Réponse de The Hormone Lab

Wonderful to hear Babak - thank you and great to be working with you

Noté 5 sur 5 étoiles

A great process!

A very easy going experience dealing the the doctor, the support team and the entire process.

24 juin 2024
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Réponse de The Hormone Lab

It's been a pleasure working with you Mikael!

Noté 5 sur 5 étoiles

an ideal experience

Attention to detail, professional, helpful and knowledgeable.
Definitely the right sort of people to be getting this kind of treatment from.

8 mai 2024
Avis spontané
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Réponse de The Hormone Lab

Much appreciated feedback, Drew. Thanks and great to be working with you

Noté 5 sur 5 étoiles

Transformative Experience with The Hormone Lab!

Ever felt like you're hitting all the right notes but still falling short? I was there – exercising, sleeping well, yet constantly fatigued, and lacking vitality where it counts. That's when I discovered The Hormone Lab, and let me tell you, it's been a game-changer!

From comprehensive blood work to insightful consultations with medical experts, THL goes above and beyond. Not only did they address my testosterone levels, but they also identified deficiencies in Vitamin D and B12.

Feeling understood and supported, I left with a clear roadmap for improvement and a six-month check-in goal. THL isn't just about obligation – it's about unlocking potential. Highly recommended!

10 mai 2024
Avis spontané
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Réponse de The Hormone Lab

So pleased to hear about your experience Harry - it's a pleasure to be working with you.

Noté 5 sur 5 étoiles

Chaulk and Cheese

Recently I've been feeling sluggish, unmotivated, weak at the gym and a lousy lover. A friend got me onto the Hormone Lab who raved about the result he was achieving and the positive impact it was making to his life. From the moment i first reached out to the team at Hormone Lab, I've been greeted with a high level of professionalism, proficiency and highly tuned processes which make the process quick, easy and painless. Since I've started using the TRT therapy my life has completely changed! I am clearer than I've ever been, sleeping better, my results at the gym are compounding week on week and my sexual prowess has me feeling like a young Peter North (look him up if you don't know) Overall, I would highly recommend The Hormone Lab if you were feeling like you are not performing at best. It's changed my life! Thank you, Hormone Lab.

1 mai 2024
Avis spontané
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Réponse de The Hormone Lab

It's been a terrific journey working with you Anthony. Thank you as always for trusting us with your health. 😊

Noté 5 sur 5 étoiles

TRT Treatment

I recently had my blood report checked by this company. They not only explained how to maintain hormone levels but also prescribed the necessary medication. Currently following their guidance, I find their approach very professional. They even provided me with the next blood test report required after 8 weeks. I highly recommend their services. For just $250, you can get a comprehensive blood test done. You won't be disappointed; they are a genuine company.

3 mai 2024
Avis spontané
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Réponse de The Hormone Lab

Appreciate the feedback Chandra - it's a pleasure to be working with you

Noté 5 sur 5 étoiles

TRT made easy

Decided to work with Hormone Lab after speaking with a few service providers as they were competitively priced and the care and attention to detail provided was simply better than everyone else.

Everything has been exemplary from bloods, to consultation and delivery of meds.

This is a great service; I highly recommend you consider Hormone Lab.

Thanks.

13 mai 2024
Avis spontané
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Réponse de The Hormone Lab

It's a pleasure working with you, Toby. Appreciate the feedback!

Noté 5 sur 5 étoiles

Mid 40‘s feeling like I’m early 30’s

As a fit mid 40s man living an active early 30s lifestyle, my energy levels have been slowly depleting. Someone I trust recommended I talk to the Hormone Lab, and I haven’t looked back. My sleep has improved, my recovery is improved, my sex life has improved and my overall well being & mental health is stronger than ever.

10 mai 2024
Avis spontané
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Réponse de The Hormone Lab

Great to hear Phil, thanks for the feedback!

Noté 5 sur 5 étoiles

Things don’t have to stay the way they are

Four weeks in and I can say that the changes so far have been amazing both physically and mentally. Low sex drive, lack of mental clarity and not getting any benefits from increased workout load, were what prompted me to check my T levels. They were low but the hormone lab showed me that it doesn’t have to stay that way.

29 avril 2024
Avis spontané
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Réponse de The Hormone Lab

Wonderful news Dave - thank you for the note and it's a pleasure working with you.

Noté 5 sur 5 étoiles

Night and Day

I came to The Hormone Lab at a time where I was feeling constantly tired and burnt out. Since starting the treatments, it's night and day. I've noticed a huge lift in my daily energy; I'm back training again, feeling focused and motivated at work and carrying that through into my social life as well. I would definitely recommend for anyone feeling a similar way!

2 avril 2024
Avis spontané
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Réponse de The Hormone Lab

Thanks for the feedback Will!

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