Customer service is amazing! I accidentally ordered the wrong color (totally my fault) and just wanted to do an exchange and they are sending me the correct color and told me to keep or gift the oth... Voir plus
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I ordered a pair of bright blue leggings by mistake instead of black! I asked if I could exchange them, and within 12 hours, I was told a replacement pair was being sent out, and I could donate the b... Voir plus
I’m very impressive with the quality of IUGA clothing. It’s well constructed and fits well. I believe the clothing fits true to size. I followed the comments from a previous review and sized up with t... Voir plus
L'entreprise a répondu
I placed an order and was dissatisfied with the fit of the leggings but loved the capri pants. When I reached out to return products the company replied and resolved the issue in less than 24 hours. E... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
IUGA is a yoga sportswear brand that is dedicated to ultimate comfort. Utilizing our unique and innovative fabrics such as ButterLab™ and HeatLab™, we provide over 5 million yoga enthusiasts with an unrivaled comfortable experience and high-value products and services. Committed to creating value for our customers with premium products, our brand has earned recommendations from multiple authoritative media outlets and garnered over 80,000 positive customer feedbacks. At IUGA, comfort is at the core of our brand strength and mission. Upholding our promise of "Nothing but Comfort", we ensure that every user enjoys a comfortable experience in both sports and life.
Coordonnées de contact
Etats-Unis
- service@theiuga.com
- theiuga.com
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A répondu à 63 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Great material
Great material! Great return policy! They are fast with a return request ! I needed a bigger size and they sent it out right away!
The shorts and leggings are so soft !
Customer service is the best I ever…
Customer service is the best I ever experienced. They were quick to answer my request and handled my exchange in 1 day. The product is fantastic. I will be buying more!

Réponse de IUGA
Excellent products
Excellent products, high quality materials, plus: when needed return/exchanges made easy.
EXCEPTIONAL CUSTOMER SERVICE
EXCEPTIONAL CUSTOMER SERVICE! I HAVE NEVER HAD A COMPANY SEND ME A NEW SIZE WITHOUT HAVING TO RETURN THE ORIGINAL ONES I PURCHASED THAT DID NOT FIT.
ALSO, THE QUALITY OF THESE LEGGINGS IS SOFT AND THE PRICE IS SUCH A WONDERFUL DEAL. I’M SURE I WILL ENJOY THESE LEGGINGS FOR A LONG TIME!

Réponse de IUGA
top notch company and products
The products and the team that create and work for Iuga give me hope that not all goodness is lost in the world. Not all companies are just full of greed. The products I have purchased, which are many, contribute to my comfort and the way I feel as I take care of my body. Excellent leggings and bras for working out and lounging. There was a product that just didn't work for me and they rectified it immediately, no hassle. How refreshing! Plus I feel pretty darn sexy in my leggings! The butter line is just that. So freaking soft. No camel toe, thank you! Just great stuff! Thanks Iuga!

Réponse de IUGA
I ordered a pair of the Scrunch Butt…
I ordered a pair of the Scrunch Butt Lifting leggings in a size M and they were a little big. After emailing customer service, I received a prompt and courteous response, in which they offered to send a size S, for no charge, and let me keep the pair I originally bought.
I absolutely loved the fabric and how soft it is. A lot of my other leggings are more of a spandex material, which is fine, but these feel smooth and buttery, as described. I'm excited for my new pair to arrive.
Top notch customer service and I'm grateful that IUGA has gone out of their way to work on resolving a mistake that I made.
Excellent Company & Products
The leggings didn’t fit like I wanted so I contacted the company and they responded within hours to work something out. Excellent customer service and I will definitely be ordering in the future. Highly recommend!

Réponse de IUGA
Soft and comfortable
Soft and comfortable, flattering, butt lifting, tummy control, and a great price! Customer service is awesome!

Réponse de IUGA
Customer service is excellent
Customer service is excellent. The quality of these leggings is excellent as well. Would definitely recommend and purchase again.
The customer service team is superb…
The customer service team is superb !!!! I love love the butter lab leggings- the material is extremely soft but supportive as well and hugs you without compressing the skin at the waistline !
I wear these leggings all the time and could not recommend them enough !
More colors please ! I would love to see a toffee caramel shade for the summer !

Réponse de IUGA
Oh my gosh I love how everything fits
Oh my gosh I love how everything fits. My sports bra is too big. Instead of returning it. IUGA in customer service apologized let me keep the bra. I went for the gift card.
Mary Cobb
New to Iuga
This was my first purchase with Iuga and I liked most of their products and their prices were very fair. I did want to exchange one item and they have excellent customer service as well. I will be a return customer.
By far my favorite leggings!!
By far my favorite leggings!!! Customer service is outstanding and prompt. These are comparable to the ultra expensive leggings but way better value. I wear a pair almost everyday, sometimes multiple. I have winter ones for outside hikes/walks with the dogs and around the house buttery soft ones. So comfortable and flexible use.

Réponse de IUGA
Awesome customer service
Awesome customer service. My order came fast. Did an exchange that was delivered even faster.
Great product !! I will purchase again !

Réponse de IUGA
Super pleased with IUGA
My first pair of leggings were insulated. They are soft, comfortable and keep out the cold. The second order was a mishap on my part. I ordered the wrong pair. The returns went smoothly and the customer service was excellent. I will be purchasing again from IUGA.

Réponse de IUGA
Really happy I tried these leggings
Really happy I tried these leggings. They are truly super comfortable, soft and a nice dark black shade. The side pocket is useful for convenience at the gym and the compression is just to my liking. Great customer support too, no complaints here. I will definitely explore more styles with them.

Réponse de IUGA
I absolutely love this brand
I absolutely love this brand. The quality of the Tim’s I’ve purchased are soft, comfortable and stylish. The customer service is on point. I highly recommend Iuga.

Réponse de IUGA
Impressed
First of all, A++++ on customer service!!! I am very impressed on their customer service and that they care to ensure their clients are happy with the products. I bought the PowerTight leggings in a size M but I needed a size S. However, I noticed good compression, buttery soft leggings and overall I looked and felt good. I am happy to find a good ans more affordable alternative to Fabletics. I'm most excited about not having camel toe at the gym 🥴😬.

Réponse de IUGA
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