The Lawn Pack Avis 

381
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered the lawn renovation kit, prepared the ground thoroughly and applied the contents of the lawn kit in the order prescribed and exactly according to the very clear instructions. The results... Voir plus

Noté 5 sur 5 étoiles

Excellent product & first class customer service. I have signed up for the subscription pack & thoroughly recommend Lawnpack. I’ve asked a few questions regarding the product, what to do, how to de... Voir plus

Noté 5 sur 5 étoiles

This is a company going above and beyond. My lawn is in a dreadful state and I didn't know what to do for the best. The advice given was not only well considered and sensible it was with me in next... Voir plus

Noté 5 sur 5 étoiles

Love it,that’s all I need to say. LawnPack was recommended by a friend who has the most beautiful lawn,whereas mine was awful. Really simple easy to follow instructions,great customer service suppor... Voir plus

À propos de l'entreprise

  1. Fournisseur de semences
  2. aussi dans
  3. Fournisseur d'engrais

Écrit par l'entreprise

The easiest way to get a lawn you love - fast. The Lawn Pack & The Lawn Pack Plus have transformed over 50,000 lawns. Each kit includes step-by-step guides for guaranteed professional quality results in just 4 weeks. We also offer seasonal treatments and fertilisers to keep your lawn green, healthy, and thriving all year round - no lawn care service needed. Get 15% off when you use to our Seasonal Pack Subscription!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

381 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(381)

108 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Absolutely over the moon with my new…

Absolutely over the moon with my new lawn, read the guides and applied 6 weeks ago and my lawn is now lush and thick!!!

I’ve never had a lawn that’s looked this good, can’t recommend you enough. I made sure to water loads as it’s been so dry and I think this has massively helped. Will be ordering the summer pack next!

2 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

It doesn't work

Followed the steps but it made no effect.
Based on their ads, I had impression that this is well thought and prepared solution but turned out big dissapointment

19 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

If you love your lawn treat it to The Lawn Pack

Could not recommend them more, sent in pictures of my sorry lawn and the team were so helpful and told me what I’d need to do before applying and which pack would be best. Got the pack with double seed and we’re now two weeks in and I can see the germination starting now and I can’t wait to see the final results.

The pack comes with guides but the team are so helpful if you’re unsure of anything.

Will definitely be subscribing for the seasonal packs.

25 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Poor packaging and no service

I placed a significant order but unfortunately their chosen courier refused to leave the packages at my house. I went to collect them at the local depot - both boxes had fallen apart and products were falling out of them . This was likely due to inadequate flimsy boxes / lack of taping and of course tougher handling. However two emails to Lawnpack have been ignored and it’s impossible to contact them by phone as they don’t publish their number.

18 avril 2025
Avis spontané
Logo de The Lawn Pack

Réponse de The Lawn Pack

Hey Gren,

We are sorry to receive your feedback, unfortunately as you messaged at 7:59pm on Thursday we were not available as our small team only work between 9-5 weekdays and this led into the bank holiday (you should have received an auto reply confirming this).

We do reply to all customers messages within 24 hour (excluding weekends and bank holidays) so I can assure you we were not ignoring your message. I can see my colleague has now returned your message with support and will be reporting the damage to ParcelForce.

If you need anything else please let us know via email.

Noté 1 sur 5 étoiles

Do Not Believe the Guarantee - High Risk

Extremely disappointed with the service and false advertising of the “risk-free guarantee.” It is not risk free. Despite following all instructions meticulously, including planning and documenting everything, my lawn has shown no improvement. Instead of honouring the refund guarantee, the company has offered a 25% discount off some seed (approx. £4). Weeks of back-and-forth emails have yielded no resolution. Be warned, they will push back on the guarantee at every opportunity. Will actively advise customers not to use.

17 avril 2025
Avis spontané
Logo de The Lawn Pack

Réponse de The Lawn Pack

Hey Ben,

We are sorry to hear you are disappointed, as mentioned in our email correspondence you unfortunately applied our pack on March 3rd which was too soon to apply given that the temperatures in your location were not consistently above 12 degrees and there was still night time temperatures below freezing. We actually would have recommend not to apply until at least April.

We do make it as clear as possible in our guides to wait until the weather is suitable for germination and as per our Money Back Guarantee we can only offer a refund if the pack has been applied as intended and using our guides.

Despite this we have since offered you additional seed to help you with your transformation while the other products are still active in the soil - we hope this helps!

Noté 5 sur 5 étoiles

Small is IMMENSE!

I have been using a National Lawn service for decades, but their prices kept creeping up (above inflation) and the grass didn't seem to be progressing!
Decided to make the move to The Lawen Pack.
They have been BRILLIANT both with their products and their service / information.
Cannot speak higjly enough about them.
Thank you and keep up the EXCELLENT Customer Service.
Paul

27 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing lush green lawn!!

I have struggled to properly care for my lawn and found it hard to fully understand what products to use, how much and when to use. I decided to order the lawn pack and have been very impressed so far. There was a little mix up with the first order due to delivery issues but once arrived I applied as per the instructions in the booklet (this is a great idea) and just over 3 weeks the lawn is lush and green. Still have some more things to add but already very impressed!

19 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I thought I knew best……I was wrong

I thought I knew a thing or two about grass, my Dad was a cricket groundsman for years and I helped him during holidays. I’ve always had a decent lawn but never amazing and it annoyed me as I put a lot of work into it! I’d seen the lawn pack on my Facebook feed and ignored it thinking I’m not going to waste money as I knew best. My lawn wasn’t great this year so I decided in early September to give it a go and wow, what a transformation, this stuff is amazing and totally worth it. Got a great looking lawn after 4 weeks. These will be the only products I will use on my lawn from now on…..sorry I doubted you!

6 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

It actually works

Having wasted a lot of money and time on “feed and weed”, “mosskill” and various other lawn products, I was a bit sceptical of purchasing this product. I bought an initial treatment pack, followed the detailed instructions and it did actually make a noticeable difference in a few weeks. I took out a subscription for a year’s treatment. Over the year I have received a pack of treatment for each season. My lawn is now the best it has ever been and I am optimistic that it will start next year in a stronger condition than before.

6 octobre 2024
Avis spontané

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