Thank you as always ! Fourth time returning and previously used with another company Superb support from polite professional positive staff at The Lettings Partnership. CMP is a very th... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The CMP HealthCheck process was clear, straightforward, and very helpful. The team was professional and supportive throughout, making the whole process smooth and easy to complete. We’re very pleased... Voir plus
L'entreprise a répondu
MK Estates Iford BH7 have completed & passed our property mark client money health check recently. We found the service provided by the letting partnership was great! Picked up the phone to our que... Voir plus
L'entreprise a répondu
We have just completed and passed our annual health check with The Letting Partnership and they were great through the whole process. Each person I spoke with came across approachable and happy to he... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de The Letting Partnership
Écrit par l'entreprise
* Winners of The Queens Award for Enterprise 2021 *
The Letting Partnership offer cost effective outsourced client accounting services to letting agents all over the UK, freeing time for property professionals to focus what they do best: growing their business.
Recognised Propertymark industry suppliers, The Letting Partnership offer the only alternative to an accountants report required for member agents.
Coordonnées de contact
Liverpool Gardens 3, BN11 1TF, Worthing, Royaume-Uni
- 01903 477900
- enquiries@thelettingpartnership.co.uk
- thelettingpartnership.co.uk
4,8
Excellent
597 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Things that put a cloud over a day
Of all the things that put a cloud over a day it’s an audit. Have no idea why but it’s like a school exam but with a difference. If you struggle call them, if unsure call them you don't get anything but positive assistance and understanding. Over the years I have dealt with many staff and I can honestly say they kept me positive in what seems an onerous task. Just a little tip - if I were you, I would complete form and then send attachments separately as mine crashed with no save and return, had to do it all again. Sue was lovely when I rang in despair and it all went through on the next attempt and we passed. The check list is a must, get everything together and it will be nice and easy. Same time next year - it’s a date.
12 juillet 2024
Avis spontané
Réponse de The Letting Partnership
Hi Julia,
Thank you for your thoughtful review.of our Client Money HealthCheck service. We understand audits can feel daunting, and we're glad Sue and our team could provide the support you needed. We appreciate your feedback on the form and attachments; we'll work on improving this.
We're pleased the checklist was helpful and look forward to assisting you next year. Your kind words and tips are much appreciated!
An Expression of Sincere Gratitude !!!
l am writing this review specifically to thank one member of staff called Ms. Kayleigh Croft for the excellent customer service, professionalism and support extended to us in the last few weeks as we made a new HealthCheck application at The Letting Partnership.
As you can imagine, setting up a new business is a very challenging and stressful time with so many compliance matters to complete prior to meeting new customers and winning business from them.
I must say that Ms. Kayleigh has been very helpful indeed all the way from the outset to the very end! We really do appreciate her patience, understanding, time, tireless efforts and support . We have found her very professional and her customer service and problem - solving skills are excellent too!
It is for this reason that l have decided to jot down these few lines to thank her very much for such great service which is not only a great reflection of her in particular but also The Letting Partnership in general, as a very reputable and reliable organisation. I do give her a lot credit because it’s quite rare nowadays to find staff who are not only willing to identify the client’s needs but actually also go out of their way to find the best solution(s) for them.
I would certainly recommend her as well as the services of the Letting Partnership anytime any day!
19 juillet 2024
Avis spontané
Réponse de The Letting Partnership
Hi Simon,
Thank you so much for taking the time to share your experience with The Letting Partnership. We are delighted to hear about the excellent service you received from Kayleigh. Your kind words and detailed feedback truly mean a lot to us and have been shared with Kayleigh and the team.
Starting a new business can indeed be a daunting task, and we are thrilled that Kayleigh could provide the support and professionalism you needed during this critical time. Her dedication to ensuring our clients' success is a testament to her outstanding character and skills, and we are proud to have her as part of our team.
We strive to offer the best possible service and solutions to all our clients, and it's heartening to know that Kayleigh's efforts made a positive impact on your experience. Your recognition of her hard work and problem-solving abilities is greatly appreciated.
Thank you once again for your recommendation. We look forward to continuing to support you and your business in the future.
Superb support from professional staff…
Superb support from professional staff @ the Lettings Partnership. CMP is a very thorough process that can become quite time-demanding for Agents, but with regular support and guidance from TLP our successful application for our fourth year of Client Money Protection was dealt with in a very efficient manner. Thank you!
16 juillet 2024
Avis spontané
Réponse de The Letting Partnership
Hi Jacqueline,
Thank you for yur fabulous review and positive feedback.
We're so pleased to be able to continue to provide you with a top quality product in our Client Money HealthCheck, supported by our highley rated team.
We look forward to working with yu again next year.
I approach the month of June/July with…
I approach the month of June/July with dread that the time has come to start the process again but when done I realise every year that it is actually made very easy by the Company and the colleagues to get the information together, fill in the forms, answer the queations posed and be awarded the Certificate at the end. As always thank you.
16 juillet 2024
Avis spontané
Réponse de The Letting Partnership
Hi Kate,
Thank you for taking the time to leave your feedback.
We totally understand the dread of having to produce an annual report of your client money status - which is why the HealthCheck was built! We're delighted to hear that you find it easier than an accountants audit and hope you'll come back to us again next year.
The team are very friendly and helpful…
The team are very friendly and helpful and make what can be a rather concerning audit feels very straightforward
15 juillet 2024
Avis spontané
Réponse de The Letting Partnership
Hi Adam,
Thank you for your feedback and kind words.
We're delighted that the team were able to make the process of your annual audit a little less painful! We hope you'll come back to us again next year.
Our experience was made great by Sue
Our experience was made great by Sue. When starting up an agency there's way more to do and think about that you could ever plan for. I initially phoned and Sue answered, back when we were getting the ball rolling on our application. Sue was so clear and simplified the process so that it was easy to understand and meant we were able to easily gather all the documents we needed. It's not often I remember someone's name from one phone call but it was so refreshing to talk to someone so helpful. I then called back recently, she by some miracle remembered our situation and was able to help us again. I'm really grateful for her expertise and for making the process easy for us. Thank you Sue!
8 juillet 2024
Avis spontané
Réponse de The Letting Partnership
Hi Zoe,
Thank you so much for taking the time to leave a review of your recent experience. Your kind words have been shared with the team and, of course, highlighted to Sue.
Sue is part of a team who have built a reputation for providing exceptional customer service, and our whole company strive to do the same.
We are delighted to hear your story and hope you'll come back to us again next year.
Also, as you are a new agency you may find that we can help you in other ways as we also provide a top notch outsourced client accounting service. If interested call 01903 477903 for a chat.
Experience
Experience
I found the communication was very professional and clear from PropertyMark.
This experience has also informed me much better understanding of my business and things that I can improve.
3 juillet 2024
Avis spontané
Réponse de The Letting Partnership
Hi Hedie,
Thank you for taking the time to leave a review for your experience in using our Client Money HealthCheck service. We're delighted that you liked it.
Please note, however, that we are not part of Propertymark.
Our HealthCheck service is accepted by several industry and CMP providers (including Propertymark) as an alternative to accountants' reports, however the HealthCheck is actually provided by The Letting Partnership. For more information about us please visit www.thelettingpartnership.co.uk
All the team at Money shield are fantastic
All the team at Money shield are super helpful and patient. Highly recommend their services!
20 juin 2024
Avis spontané
Réponse de The Letting Partnership
Hi Caz Marie,
Thank you for your positive feedback for our HealthCheck service.
Please note, however, that we are not part of Money Shield. Our client money HealthChecks are used by several industry and CMP providers (including Money Shield) as an alternative to accountants' reports, however the HealthCheck is actually provided by The Letting Partnership. For more information about us please visit www.thelettingpartnership.co.uk
Propertymark were very professional and…
Propertymark were very professional and helpful through our process and the health checks were clear and easy to do. I recommend using them for your businesses.
14 juin 2024
Avis spontané
Réponse de The Letting Partnership
Hi Michelle,
Thank you for your positive feedback for our HealthCheck service.
Please note, however, that we are not part of Propertymark. Our client money HealthChecks are used by several industry and CMP providers as an alternative to accountants' reports, however the HealthCheck is actually provided by The Letting Partnership. For more information about us please visit www.thelettingpartnership.co.uk
Réponse de The Letting Partnership
Hi Kumail
Thanks so much for taking a moment to leave your feedback. We are delighted that you like the service we provide.
I found the process very user friendly…
I found the process very user friendly and Kayleigh was a great help in guiding me through the process.
18 juin 2024
Avis spontané
Réponse de The Letting Partnership
Hi Karen,
Thank you for taking the time to leave us a review and for trying out our client money HealthCheck. We're delighted that you liked it.
I see you have started up a new business and wish you every success. We hope you'll consider using us again next year when your renewal comes up.
Note that we offer a full outsourcing service too so if you are interested in further help just give us a call on 01903 477903 to chat about your needs.
TLP completed our client money health…
TLP completed our client money health check, they were fast, efficient and helpful when I needed any advice from them. Would highly recommend this service.
5 juin 2024
Avis spontané
Réponse de The Letting Partnership
Thank you for taking the time to leave us your positive review and recommendation. We hope you'll choose to use our services again next year when your CMP comes up for renewal.
TLP completed our client money health…
TLP completed our client money health check, they were fast, efficient and helpful when I needed any advice from them. Would highly recommend this service.
Thanks
1 juin 2024
Avis spontané
Réponse de The Letting Partnership
Hi there. Thank you for taking the time to leave your feedback for our client money HealthCheck and for the recommendation. We're delighted that you were happy with the service and hope you'll come back to us again next year.
Less instrusive and more efficient
We have used the healthcheck for a number of years and find it less intrusive than an audit by accountants. We also find it more efficient and it takes far less time overall.
3 juin 2024
Avis spontané
Réponse de The Letting Partnership
Hi Lesley.
Thank you for your review. It's great to hear that you have been using our online financial HealthCheck service for a few years now and prefer it to an accountant audit. We hope to see you again next year.
Excellent Service
Another excellent service from The Lettings Partnership. Their professional, helpful and speedy service enabled us to pass our Healthcheck stressfree securing our CMP without fuss.
11 juin 2024
Avis spontané
Réponse de The Letting Partnership
Thank you Nicola. We're delighted that you found our HealthCheck process easy and were happy with the service you received. We hope you'll return to us again next year when your CMP comes up for renewal.
Healthcheck audit ARLA membership
We use The letting Partnership to ensure we comply with rules as set out by ARLA. We have been using them for the last few years and have always found their service to be super efficient and friendly. Highly recommended.
7 juin 2024
Avis spontané
Réponse de The Letting Partnership
Hi An,
Thank you for taking the time to leave us your feedback.
We are delighted that you are so happy with the service we provide.
Thank you also for the recommendation
We have just completed and got a Pass…
We have just completed and got a Pass for our Company Annual HealthCheck with The Letting Partnership and it has been swift, efficient and smooth process finished within a week. Rosie has been a great help and assistance as always. We were pleased with the result.
5 juin 2024
Avis spontané
Réponse de The Letting Partnership
Hi Olia,
Thank you for taking the time to leave your review for our HealthCheck service.
We're happy to hear that you had another good experince and your positive feedback has been shared with the team.
Friendly, helpful and smooth service
We expanded our estate agency to offer a lettings service in 2022. When it came to the annual health check the accountants fee was really high and so we contacted the Lettings Partnership via Propertymark. The process was smooth sailing and Rosie and Joanna have been great to work with. Highly recommended!
5 juin 2024
Avis spontané
Réponse de The Letting Partnership
Hi Helen,
Thank you for trying out our client money HealthCheck for your Propertymark membership renewal. It's great to hear that you saved some money and thank you for the recommendation.
Your positive feedback has been fed back to the team - who will be delighted.
Annual Health Check
We have just completed and passed our annual health check with The Letting Partnership and they were great through the whole process. Each person I spoke with came across approachable and happy to help. We then also had a follow up call from Joanna Mead, which was a nice touch and an informative conversation.
Would recommend to other agents.
5 juin 2024
Avis spontané
Réponse de The Letting Partnership
Hi Keiron,
Thank you so much for your kind words, which will be passed back to the team.
We're delighted to hear you had such a positive experience and thank you for the recommendation.
We hope you'll come back to us again next year.
Swift, cost effective service.
We have used the CMP check service for a couple of years now, and find the experience hassle free and more cost effective than offered by local accountants, the check is conducted swiftly and delivered with any relevant feedback.
3 juin 2024
Avis spontané
Réponse de The Letting Partnership
Hi Glyn,
Thank you for using our HealthCheck and for taking the time to leave your feedback.
We are so pleased to hear that you like the service and have become a 'regular' customer, and hope to see you again next year.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.